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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,252)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 1,511-1,520 of 15,855 reviews
Feb 12, 2026
Reviewer name: Lorie90
4 out of 5 stars
4 out of 5 stars review

Good product

I like the program; in most cases it is easy to use. And accurate. Problem: One investment was a 1099MISC, and program took it to Schedule C. After much research and time wasted, I learned how to take it to "Other Income." That should be easier. Also when I bought Premier Federal and State, it advertised free fed and state filing. However, I had to pay $25 for Missouri filing.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 2, 2026
Reviewer name: AARon5104
4 out of 5 stars
4 out of 5 stars review

TurboTax is slipping a bit, but still good

I feel a little uneasy about this year's return due to some issues with imported documents. Still love using TurboTax just wish that some things were better. (i.e.: I use TurboTax every year and every year you ask how much I paid for tax prep and I have to go look it up when you have that information) Other than that I will continue to use and recommend your software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 1, 2026
Reviewer name: matt11111111111
3 out of 5 stars
3 out of 5 stars review

Pretty good, but check it's work carefully.

Would not accept my Bank of America account information that I have used for years. Directed me to use the routing number from the website/app, which I did, and then would not allow me to continue with e-file. Also, regarding the CA return, incorrectly allocated mortgage interest for a rental property to my schedule E and personal itemized deductions. This require manual correction with zero assistance available from support.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 23, 2026
Reviewer name: Boze22
3 out of 5 stars
3 out of 5 stars review

Turbo Tax has been fiddled with again. Please stop

I've been using this product for 20+ years, and every year they try o make cute little tweaks, assuming that people are stupid. Maybe they are. There are endless pages that you answer "no" to, and when you go through a section those questions still pop up. There are lots of little glitchy errors. The "mark estimated" option appears to no longer exist. This was great if you didn't have some paprwork handy but didn't want to stop the whole proess to look for it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: SteveHe
4 out of 5 stars
4 out of 5 stars review

Still the best - Challenging in spots

Several times this year I seemed to get stuck in loops concerning importing data. I started by importing forms and then when I got to the respective interview areas I got stuck in a loop wanting to re-import the data. Eventually I skipped the import and got past but I found that process confusing and I ended up with multiple forms imported that I had to delete.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 12, 2026
Reviewer name: Short Rev
4 out of 5 stars
4 out of 5 stars review

A short review

The interface has the annoying property of returning to the TOP of a list when you finish one of the list item edits. Please change this behavior so the TurboTax interface shows the part of the list containing the item just completed by you. Your phone support is awesome! Nice, knowledgeable people.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 9, 2026
Reviewer name: Elizabeth26855
3 out of 5 stars
3 out of 5 stars review

TurboTax gets the job done but can be frustrating

There was a glitch in transferring info from last year's return that was frustrating and ultimately overcome by quitting and restarting so seems like it could've been fixed. There was also a glitch in transferring data from my financial institution. There were changes in tax law from last year that affected me but no explanation from TurboTax about that change; it would've been helpful if the software told me about the change.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 8, 2026
Reviewer name: Glenn 77
4 out of 5 stars
4 out of 5 stars review

Do not require an update every time.

I do not like that Turbo tax requires an update every time I log in.I enter data as I receive the forms in the mail with multiple 1099s and often just want to enter one and I see no need for an update to enter one 1099.It is a waste of time. In prior years there was an option to skip the update.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 31, 2026
Reviewer name: louisthe1
2 out of 5 stars
2 out of 5 stars review

Turbo Tax needs work.

I actually had to buy a new laptop to run the program on Windows 11. Would have been helpful to have Treasury Direct as a download option. Downloading process seemed much more involved than last year ... and was not happy about having to log into Turbo Tax to do it, or even to run the help screen. The so called AI was not always helpful.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 11, 2026
Reviewer name: JBCxyz
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Has been overly complicated and not user

Every year Turbo Tax get worse and worse. Your Importing of tax from Brokerages and others is a nightmare on Elm street. You have to carefully check to make sure you don't have duplicate and overlaping data. 2 years ago you could tell what you imported . I hate your stuff and will be trying something else next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401