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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 1,511-1,520 of 15,873 reviews
Feb 26, 2026
Farmall48
4 out of 5 stars review

TurboTax was OK

This year the importing of information was difficult and not reliable. It was difficult to find the spot for entering information that I knew was needed, but not offered during the walk through of the different sections. I never felt comfortable that all of the data was entered as needed. My comfort level with the program wasn't as good as years past.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 10, 2026
KZitt
5 out of 5 stars review

Turbo Tax is very useful and easy to use.

I find Turbo Tax easy to use to complete my taxes. I have used it for over 20 years, and I have never had any problems. I prefer the Desktop download, and I find it easy to install and use on 2 different computers. IIt is very compatible with my computer. The features are easy to understand, and it is so easy to transfer information for the past year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 26, 2026
lethalis
3 out of 5 stars review

TurboTax Still Frustrating

Updater takes forever to run and there is no way to bypass it or really know how long it will take--the time remaining shown is not close to being accurate. Also, we were forced to pay more to update to premier unexpectantly just to include a 1099-B. I don't recall this being addressed in the packaging. Program always takes much longer to use than expected due to these unforeseen issues.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 13, 2026
Sardanapolus
4 out of 5 stars review

Phone number - why?

Turbo-Tax would not let me e-file without entering a phone number. Why? The IRS makes a big deal out of saying they will never call you; they mail you. So why must I enter a phone number? An explanation when the question comes up would be helpful and informative

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 11, 2026
Lumber13
3 out of 5 stars review

Turbo Tax has become marginally useful

Turbo tax used to have "it's deductible" which made summarizing no cash contributions straightforward. Now you have to click multiple times for every item. Turbo tax also used to provide an estimated tax for the next year from your previous year's taxes. Now you have to manually enter the information you already entered for your taxes in the w-4 form calculator. Turbo tax used to have understandable help and descriptions for items you are working on. Now they generally copy the incomprehensible IRS documentation and make you pay extra for live expert advice.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
rbbnet
5 out of 5 stars review

Turbo Tax is the only program I've used since 1996

I use a CPA every year to confirm my filings even though I'm taking the standard deduction. For $50 it's worth it and I sleep better. The software is easy t follow though since you can import almost any investment bank or broker data and the program inputs it in the right places why bother to do it yourself. I've used the desk top version since 1996 because I want to see the forms as I fill them, not just at the end.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Mar 13, 2026
JJMMDD
3 out of 5 stars review

Turbotax is OK.

The CA state return walkthru is poor. For such a large state I would expect it to be more like the Fed. The MA was somewhat better when I used to use that. There is not a good way to track your accrued interest for bonds which would be nice. Or at least asking about it. And charging $25 for e-file a state return is robbery. NY may have a lot of problems but outlawing this seems appropriate.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 6, 2026
Rick9b
1 out of 5 stars review

Turbo Disappoints

I have been a TTuser for more than20 years. I always purchase the program in mid November for trial runs and do end of year tax planning. This year the program was totally useless and not ready for use until mid/late January. I used on line TaxAct for my end of year tax planning. If TaxAct can be ready on time, then whats wrong with Turbo tax??? Changes in the interface this year were not intuitive. Overall.. a huge disappointment

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 7, 2026
Agravated user
3 out of 5 stars review

Not awesome.

Most things work ok. However, your payment options on New York State are awful and extremely awkward, and your new app doesn't help, it just repeats whats in the form. You need to reword this or you lose me as a customer. Either the prompts need help, or you need some new options.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 24, 2026
Frustrated and Beyond
4 out of 5 stars review

Turbo tax support needs work

no live chats, as never could connect ! I finally got an answer with instructions that didn't work. I spent more time trying to fix issues that didn't even relate to me. PPP loans that I never had, cost me more time that it took to do my taxes, figuring out how to get around the problem!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.