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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,281)
  2. 4 stars24% (3,777)
  3. 3 stars16% (2,480)
  4. 2 stars7% (1,138)
  5. 1 star8% (1,260)

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Showing 1,511-1,520 of 15,936 reviews
Apr 1, 2026
Reviewer name: Fritz916
3 out of 5 stars
3 out of 5 stars review

TurboTax - It's time to innovate!

I keep waiting for TurboTax to set up a "early" version that I could buy in say Sept 2026, which would help me plan my taxes for the 2026 year and be a prepaid system for the 2026 normal turbo tax software for the 2026 tax year once it becomes available. This would allow TurboTax to get their money early and allow them to charge a little more money for the software. This seems so obvious to me. Come on TurboTax, expand your universe and make more profit! Maybe look at Bolden for a full approach to financial planning so you can grow and expand. Your competition is coming with AI. Please be agile so you continue to survive! I would like to be able to see the details of my State return. I'd also like to understand how much ordinary income vs capital gain income I had. It would be great to see my marginal tax bracket. It would be even better if there were a planning section for next year. I feel like TurboTax is resting on your laurels. Great software but you are at risk of being left in the dust! Innovate and be the leading software providing more services. It's frustrating for me to see you stall out.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 14, 2026
Reviewer name: acinomb
4 out of 5 stars
4 out of 5 stars review

TurboTax good for price

I like TurboTax desktop. This year they advised I could do TurboTax online. Started it online but did not like. It was confusing to me. Went back and started and finished return on the Desktop format. Even the desktop format was more confusing this year. Just some of the questions were tricky and hard to understand. Didn't find it as easy this year as years past.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 10, 2026
Reviewer name: Mawof4
5 out of 5 stars
5 out of 5 stars review

TurboTax is easy to use.

I have been using TurboTax for years. I am confident that my returns are correct. My returns include W2, 1099R, Social Security, Interest Income, Rental Income, and Royalty income. It is very easy to use for income and deductions. I would recommend TurboTax to anyone and save the cost of going to a CPA.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Apr 8, 2026
Reviewer name: CLK47
5 out of 5 stars
5 out of 5 stars review

Turbotax for dummies

The 1099R filing forminformation could be somewhat cleared. My problem stemmed from having 2 IRA's, but taking the total tax payments from only one account. So when I entered my distribution information from the 1st account I took no actual money from it. In entering the 2nd IRA distribution I added the total amount of both account distributions, instead of just the amount of the 2nd accont. I therefore increased my distributions by the amount of the 1st IRA, as well as my total income. Hence, I had to file an amendment to correct this error.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 27, 2026
Reviewer name: turbotax 02025 review
4 out of 5 stars
4 out of 5 stars review

Excellent Product, Company screws loyal users

Given extreme complexity of the tax code, TurboTax makes it relatively easy to enter and calculate, and is highly accurate. Audit Defense gives me peace of mind, and was extremely helpful one year when it was triggered. Downsides are that I have no insight into how the various taxes are actually calculated, it is difficult to estimate or try scenarios for next year's taxes, and I hate that loyal users are charged the highest price, if you choose to auto-renew.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Feb 25, 2026
Reviewer name: Push789
3 out of 5 stars
3 out of 5 stars review

TurboTax is FRUSTRATING

I have used Turbo Tax for over 15 years, but your product is no longer user friendly. I am simply trying to priint my state taxes but I keep getting sales pitches, and this is VERY FRUSTRATING. It would be great if the product did it basic job, but I still have not been able to print and file my Ohio state taxes. Last year I sp[enty hours trying to figure out how to print from my Mac as did a number of your users. Next year I'm not sure I will use TurboTax.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 19, 2026
Reviewer name: RainForestJKK
4 out of 5 stars
4 out of 5 stars review

TurboTax Just Works!

Turbotax saves us money when compared to other methods for filing our taxes, and we are learning new things each year from using the product. Even though the tax code changes all the time, the TurboTax interface is familiar and we don't have worry about its accuracy. When necessary, the support people are friendly and knowledgeable. We are able to load the same product on our Mac OS and Windows platforms. New features show up year which makes things easier.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 25, 2026
Reviewer name: Pat2ofCalifornia
4 out of 5 stars
4 out of 5 stars review

TurboTax went backward !

Last year, TurboTax helped me to retrieve all of the tax information from my investment companies and banks and populate the data into the appropriate places. I liked that feature very much. To my disappointment, this year (year 2026 when I file my tax return for year 2025) the above feature is NOT available. Please bring back this feature. Thank you.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 1, 2026
Reviewer name: MiddleEarthOrc
5 out of 5 stars
5 out of 5 stars review

Excellent but with some usability flaws

I had a couple of issues that made doing the taxes more dificult than it should have been. 1) when putting information for 1099-dev, 1099-int and another 1099 topic I downloaded the information from my broker. When it asked me to review the information for each, it only showed the broker name. I have 7 accounts with that broker. It should show at least PART of the account number when I get to that stage. 2) on my 1095-a , my column B was zero for all months. Although it did not affect me as i do not itemize, it would not let me enter the form as it was sent to me. (You don't believe me? I will show you) I made up a reasonable number and submitted that instead as it didn't matter. 3) If I leave the "interview method" of entering information for whatever reason, I would like a button to return me to the interview where I left off. Could not find a good way to do that other than getting out of TurboTax and returning. Other than those things, I love the product. Have been using it since I did it character based on my 286 computer under DOS. Thanks

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 8, 2026
Reviewer name: William 54
2 out of 5 stars
2 out of 5 stars review

TT sucks again

Way to many manual edits required,196 of them. Dealing with options really tripped it up. Didn't work well with Etrade's download. Last year I promised myself to never use TT again and after this year I will definitely be shopping for something else.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401