I was very very disappointed in turbo tax this year. The federal government came up with a different amount than Turbo tax on my federal form. On my Oregon form , turbo tax did not have a critical worksheet for calculating tax on farm property sold so I had to do my Oregon tax by hand even though I paid for state version

I was disappointed in the flow of the questions and navigation through Turbo Tax. I also felt like the explanations were not crisp and I needed to make my reading of what the information provided me. I also did not see why each time I loaded the program it wanted me to go online. There was no explanation in terms of why I should do that. Therefore, I kept all files on my laptop. Why would I want to do this online?

When it came time to file taxes, I was unable to do so because all of my credit cards had an expiration month after August. The user interface would not allow me to enter any month beyond 8. I used help and followed the recommendation, but they did not solve the problem. I find it unacceptable that a product has such a blatant bug that will not allow certain credit cards. I ended up using a reserve card that had an earlier expiration month. This was not my desired choice.

Estimated tax calculation routine needs work. I knew i needed to send in quarterly payments, because I owed nearly $3000 for 2025, But after putting in the required data, TT said "You don't owe any taxes for 2026" and would not calculate estimated payments. After a couple of attempts, I had to go into the forms view and work out the estimates there. I have nearly $1000/q in federal and $1000/q estimated tax payments. Why is step by step so inaccurate? And shouldn't Turbo Tax import the data it needs from my return (e,g. my agi and last year's taxes?) Entering Foreign tax is still not working well. It take sthe 1st country, then the first country disappears when the 2nd country is entered> I entered data for 8 or 9 countries, but when I looked at for view, it only said various. Confusing. I have used the Deluxe version for over a decade, but looking at the features on the box, it looked like I would have to buy Premier to handle my investments and foreign taxes. But Premier looks like last year's deluxe with a significant price increase.

Only complaint concerns K-1 issued for IRA income which despite being informed during step by step it was not necessary to make entries because not my tax liability because was an IRA, YET could not complete FINAL REVIEW to electronically file without answering numerous and difficult to comprehend questions on the K-!.

It would be helpful if TurboTax allowed the use to see how it calculated each of the numbers. Also I don't understand how it cannot support the DC requirement to add back in muni interest from state other than DC and its territories. I also experienced glitches in trying to amend earlier answers after a physical review

I hate being upsold at every turn - I should not have to select the correct product multiple times and constantly say no to upselling. It was disappointing to have the software version and then be required to pay extra to e-file state returns. That should be included in the product cost - especially for the higher tier products.

I was unable to install the desktop version without creating a separate administrative id. Tried support. They couldn't figure it out. I stared using the online, but when I got the desktop setup stayed with that. Then I received numerous emails to continue with the online version. I have used Turbotax for many many years. This is the first time it did no work. If the desktop could provide an option to turn on logging during install it might have provided a developer with a clue as to what was going wrong. Normally, I would rate this 5 stars, but I lost 6-8 hours trying to install.

System was very laggy and not as efficient in years past. Questions were not as clear as they once were and working through all the documents was not as intuitive as it was before. I liked TurboTax of old much better than the current versions. I also hate how it continuously asks you to buy additional services. Maybe next year I just pay a professional and save money.

Very disappointed with turbo tax this year. First forced me to use windows 11. Support fpor window 10 should still have been supported. Second, required me to mail form 8453 with attached 8949 as opposed to allowing upload of pdf with supporting documentation. Other tax software currently supports this this capability.