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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 1,491-1,500 of 15,873 reviews
Feb 8, 2026
PloarBearDave
5 out of 5 stars review

Turbo Tax is a better way to complete your taxes

I love TurboTax. Long time user. Generally easy to use. This year, when completing severaln 1099 forms, I noticed that when I started it knew I had 1099s from prior years, and listed choices to pick from. The list was too general, in that I had multiple 1099s from the same brokerage, but the list was not specific, so when I clicked on a 1099 to complete, I did not know which one was going to open. When I clicked I opened a pre-populated form. I started my taxes before all my 1099s were received, so I felt I had to hunt for the specific 1099 that I wanted to complete. Eventually I got them all completed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 11, 2026
Jim RTX
5 out of 5 stars review

Helping me file my taxes for three decades

I've used TurboTax for decades and never had an issue or an audited tax return. TTax makes it easy to enter an honest, complete return. When I lived in a state with state income tax, TTax made e-filing the state return simple and easy. I love that I can import complex tax information directly from my financial service.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Mar 11, 2026
JBCxyz
1 out of 5 stars review

Turbo Tax Has been overly complicated and not user

Every year Turbo Tax get worse and worse. Your Importing of tax from Brokerages and others is a nightmare on Elm street. You have to carefully check to make sure you don't have duplicate and overlaping data. 2 years ago you could tell what you imported . I hate your stuff and will be trying something else next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 1, 2026
CM90
2 out of 5 stars review

Shady software that needs to move out of the way

Satisfied with the tax preparatory software, but severely disgruntled with the underhanded shady nature of Turbotax. I received a credit for buying the software through a cost club, but the Turbotax software CONSISTENTLY tries to push me into using Turbotax Online, which Turbotax's ToS directly state will negate any credits received through cost club purchases. This is an incredibly predatory practice, as the software mentions multiple times that it would be more efficient to operate through Turbotax Online. Shame on Intuit.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 26, 2026
Onemale70
4 out of 5 stars review

Love doing my taxes with Turbo Tax

I have been using Turbo Tax for about 20 years, and I will say that it is very easy to use. If you do not understand something, there's a helpful topic list, and help center to assist you. I only gave it 4 stars because sometimes you have to go to the form and override the information and input it in yourself. Other than that, save yourself some time and money by doing it yourself. You might just learn a few things about taxes that your tax preparer never mentions.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Mar 7, 2026
room1
5 out of 5 stars review

Tubotax issues

1)On a1099R form It showed the gross amount in box 1 and the taxable amount in box 2a. So I entered the info accordingly in turbo tax. Out of curiosity I said no which led me to the next screen asking me if the general rule or simplified rule was used. This is a form provided by the brokerage firm .How is an individual supposed to know that? This information in all the boxes shown in the 1099R was entered correctly into Turbo tax, Shouldn't the software have figured out if there was a taxable amount or not? 2)During efiling the forms for the state, a fee of $25 is charged, which is fine. Then you have the option of paying by credit card or have it subtracted out of your federal refund. If you select the deduction from your federal refund there is an additional $40 processing fee on the next screen. This should be clarified right before a person selects the option\ not after selecting the option 3) I had called in with a question and the rep asked me to share my screen. I gave him the screen share number but he said the screen was blank.??

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 8, 2026
sco_swe
4 out of 5 stars review

Good questions and forms, but submit was frustrati

I went through Federal, State (Ohio) and School taxes without a hitch. I efiled federal, then wanted to efile state for the first time. Then I discovered two problems. 1) I need to provide the state with additional documentation, but could not attach additional docs. 2) I could not find anywhere whether my Ohio School income tax return would be included if I E-filed my state. It was not until after i was almost completely through with the state e-file that the school taxes were mentioned. Very frustrating not knowing before the end.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 17, 2026
TomJ225
2 out of 5 stars review

Turbo tax improperly handles non-qualified plans

The is an error when filing NY state return. Problem arises when wages (box 1 in W2) are the same as non-qualified plans (box 11). NYS rejects the return. The problem should be resolved between TurboTax and NYS IRS to properly handle the form generated by turbo tax.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 13, 2026
Anonymous
4 out of 5 stars review

my review

The product is accurate and does a great job in reviewing all aspects of tax categories. I always had success with using Turbo tax in past years and will continue in future years. However, I have had challenges with the product, namely: The UI is outdated and clumsy; small font is hard on older eyes and navigation is not intuitive. I had to use the wizard to enter data instead of entering directly into forms.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Customer Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 9, 2026
Brentano
4 out of 5 stars review

TurboTax far easier than doing taxes by hand

I've used TurboTax for more than 30 years, and have always been satisfied with the final documents, despite software glitches over the last few years about which I could find no answers from the Community forum. Intuit would do well to analyze the hundreds of problems posted every year to create a troubleshooting guide with suggestions from the software developers, rather than the often unhelpful suggestions by user-laymen.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.