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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,252)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 1,481-1,490 of 15,855 reviews
Mar 4, 2026
Reviewer name: TSpell64
5 out of 5 stars
5 out of 5 stars review

You will not regret using Intuit TurboTax!

TurboTax Premier - Desktop is THE BEST! Everything I need is right at my fingertips with explicit instructions and walk-me-through-it explanations and support! I've used Intuit TurboTax for YEARS, and I am so happy with their accuracy and how compatible it is with my needs! Their features line up with all my tax needs, and the interface is so easy to use! THANK YOU FOR ANOTHER GREAT YEAR, INTUIT TURBOTAX! You make tax time less of a hassle for me! Until next year--see you then!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Apr 10, 2026
Reviewer name: AmandaOlivia
2 out of 5 stars
2 out of 5 stars review

Turbo Tazx STILL no user friendly

Very frustratiing experience. One screen tells me everything is complete, then later it tells me I need to enter more information. There is no way to blow past that error and no way to file without the information. AND it doesn't help you with what information shoudl be entered or where to find it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 9, 2026
Reviewer name: SadDan
4 out of 5 stars
4 out of 5 stars review

Old Retired mans frustrations

I have a very simple return being as I'm retired and don't have much to deal with at all. However, it's still reasonably complicated and sometimes the wording in Turbo tax is not 100% clear. All I have is SSI, no other income and only a few small charitable donations along with vehicle registration, so why do I have to go through all of the other stuff. It's just frustrating.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 27, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

I expect accuracy, this failed.

Your module on charitable public stock contributions is screwed up. And your module on energy efficient home improvements is also screwed up, which you apparently aren't going to fix until March 6, 2026, so I will have to wait another few weeks for my refund, because you guys don't have your ducks in a row.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 17, 2026
Reviewer name: Tim 5622
4 out of 5 stars
4 out of 5 stars review

Harder than last year

Importing my financial data was confusing since I chose Wells Fargo and not Wells Fargo Clearing. I called the help line and while waiting (45 min) i searched on line and found my problem. When the help person called, she was nice and wanted to make sure I got the answer I wanted. Also, inputting the RMD was difficult and the instruction could of been clearer on what I needed to do. Maybe Im just getting old but this year was more difficult that previous years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 22, 2026
Reviewer name: TurboTaxHater987
2 out of 5 stars
2 out of 5 stars review

I HATE HATE HATE the investments section now.

The program is much much worse from prior years for the investment section. So much so that I think I want to find another program to use. I do not like having the cards for each investment and then having to click through them one by one. There should be an option to select multiple investments and delete them all together. It took me probably 3 times as much time to do the investments than prior years. I also cannot find the option to save a copy of my return. How is this even possible to not be able to save.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 11, 2026
Reviewer name: stb6688
2 out of 5 stars
2 out of 5 stars review

TurboTax is dying in the AI age

TurboTax requires too much manual efforts, which I am able to get eventually figure out using GPT. If GPT can provide much better answers, why do I need Turbotax? Additionally, it was looping in the "Filing" stage, complaining I must "Delete State / Zip Code in NJ-HCC section", which was auto populated by TurboTax and never detected in the previous UIs. Very frustrating and bad experience.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: pcgeekus
4 out of 5 stars
4 out of 5 stars review

Turbotax is good but needs some adjustment

Seems to have trouble with Schedule K-1, particularly with the ZZ fields where some LPs report several ZZ code entries. I frequently view the forms but there isn't a clean way to return to were you were in the step-by-step or at least it's no obvious. When working on States, you often give a number to review but no details on what's in that number. It takes a lot of searching and calculations to determine what you used for those numbers. Please DO BETTER.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 9, 2026
Reviewer name: 123barfoo
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is cheaper than hiring a accountant

Overall, I like using TurboTax and have been using it for myself and my grown children for years. I do not like having to Pay $25 for each state (I am up to 3) nor paying $25 to e-file each additional state. There are multiple times when Turbo Tax asks for the same information to be entered, which is annoying and repetitive, e.g., routing and checking account numbers for federal and again for State. It asked how much my state refund was last year, after digging it up, it already had the number, annoying again.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!

Feb 22, 2026
Reviewer name: thunston
5 out of 5 stars
5 out of 5 stars review

TurboTax made my tax filing easy again this year!

I've used TT for years and I love it. Never had a problem with my filed returns. This year it seemed that I had to do a little more work to complete my return. I would prefer that TT bring forward all my info from the previous year and let me edit anything that has changed. Also it would be great if last years data was presented beside this years data entry fields so that it would be easy to check my entries for reasonability while I'm entering them.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.