I found TurboTax increasingly non-user friendly for the past several years and this year's product was the worst ever. I spoke with a support person for over one and a half. hours to resolve a problem. The support person seemed unsure of what she was doing and never completely resolved my problem.

I've used TurboTax for decades and never had an issue or an audited tax return. TTax makes it easy to enter an honest, complete return. When I lived in a state with state income tax, TTax made e-filing the state return simple and easy. I love that I can import complex tax information directly from my financial service.

For the most part TurboTax Premier provided all the guidance necessary to complete my CA state return but, for some reason, it punted on addressing state FTB rules for carry over losses leaving it to me to figure it out for myself. Fortunately, I had a friend who is a professional tax preparer to advise, so I did not need to pay for expert consultation. But this situation left me perplexed as to why Intuit decided not to cover such a common circumstance within state tax law.

The 1099 inputs are very time consuming and frustrating for the user especially if you have hundreds of option trades. TurboTax needs to recognize through the description option trades and ignore $0 cost basis since the net gain/loss amount is already calculated on the 1099. TurboTax also does not allow the user to do sufficient bulk updates on the 1099 form to make the "Review Needed" error go away.

I have used Turbo Tax for several years. This year the Energy Credit form 5695 caused my return to be rejected by the IRS on February 27, 2026.. I did a ton of research and many hours of my time to try and find out what happened. I found out that it was a Turbo Tax calculation error and was supposed to be fixed on March 6, 2026. It has not been fixed, and I read other people's advice to delete the form and start over. I did that and it was exactly the same. I manually entered "NO" on Line 25A to see if that would solve it. I do not know if it was accepted or rejected at this point. I am going to look for an alternative tax filing company next year. This was very stressful and disappointing.

This year completing the return was time consuming! Instructions in TurboTax are becoming more cryptic and not easy to follow! You have SO MUCH white space in the Forms! Why not use it?!! I wish I could give it 5-stars, because I really like the software. Please see below.

Turbo Tax used to relatively straight forward and direct. Now it seems like every year you are asking/requiring information that is not necessary to do taxes. I don't know who you are gathering information for, the government or to sell to advertisers, but I really object. I am paying you for access to your software. You need to stick to only information needed to calculate taxes.

Overall, TurboTax is a great. One area for improvement: it would be very helpful to have the option to manually attach brokerage forms when the automatic login/import isn't working (e.g., E*Trade, not sure why it doesn't work). Without that option, users are forced to mail Form 8453 along with the brokerage forms themselves, like me know. I've heard the online version already asks users to upload these forms, which is a great feature. It would be wonderful if that same capability were available in the desktop version. Additionally, allowing work started on the desktop version to be seamlessly transferred to the online version would be a significant quality-of-life improvement as I could not have done so.

In general -- very easy. However two complaints: I live in Washington State -- there is not income tax on my level of income. I went to the Washington State file page because Turbo Tax wouldn't quit nagging about it -- then Turbo Tax told me I had no need to file -- yet the nagging continued. Put in your software that once aware that there are no state taxes, quit asking to file. It's annoying and it makes you feel like you're missing something. 2nd: I wanted my refund to be applied to the following year. When I went to file, it only asked where I wanted my refund sent. Give me the option somewhere to apply the refund to next year. I actually had to go look it up and go back and find where to do that. A lot of people wouldn't even know to do. I feel like it was an oversight on Turbo Tax's part

1. Turbotax Premier Desktop version does not have an updated interface to upload my Crypto transactions (new Form 1099-DA) from my Crypto tax software. This resulted in manual editing for corrections. 2. Then for some reason, after e-Filing, it tells me to physically mail in Form 8453, with Form 8949 transaction data that is already included in the e-File. I had no forewarning to troubleshoot, and it does not tell me why, ie what is the missing information, since Form 8949 includes all line items.