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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,281)
  2. 4 stars24% (3,777)
  3. 3 stars16% (2,480)
  4. 2 stars7% (1,138)
  5. 1 star8% (1,260)

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Showing 1,441-1,450 of 15,936 reviews
Feb 24, 2026
Reviewer name: MandTG
3 out of 5 stars
3 out of 5 stars review

Some issues

For the last 2 years the software has not been able to locate the previous years version on my iMac. Also, it is not clear when your work has been saved and there is no clear save tab. There is also difficulty downloading financial institution data (Fidelity) forcing me to enter manually.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 6, 2026
Reviewer name: Aussie 5
4 out of 5 stars
4 out of 5 stars review

More Difficult to Navigate Than Previous Years

I have used Turbo Tax for many, many years. I found this year, where it seems you were trying to simplify it, made it more difficult to enter info. And why would you assume most people don't do estimated taxes. Many of us do and I had to go find where I could enter it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 8, 2026
Reviewer name: BJT27
4 out of 5 stars
4 out of 5 stars review

Uploading previous year's tax return issue

I've used the Desktop version for the past two years and have been unable upload the previous year's return successfully. I would like to understand what I need to do to facilitate the upload. I've saved all the documents, but when attempting to upload, the error message states the file is to BIG?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 4, 2026
Reviewer name: disgruntled again
3 out of 5 stars
3 out of 5 stars review

Eyestrain

What I would really like is if you made the font size readable. You've got this whole big window and the information takes up a small part of it for most pages. You could make the font quite a bit larger and all the information would still fit. I get eyestrain every time. Don't suggest adjusting the font with my screen options BECAUSE THEN THE BUTTON TO ADVANCE DISAPPEARS AT THE BOTTOM OF THE PAGE ! and you can't scroll down to it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 3, 2026
Reviewer name: RAM65000000
2 out of 5 stars
2 out of 5 stars review

Going downhill FAST

The overall Turbotax experience continues to worsen. Especially in the past two years. It is very obvious with the continuous upsell marketing of LIVE HELP, that this is where where you are putting all your energy and resources. Your interface is horrible, with confusing and often unbearably and unworkable functions (ie .. import of previous years tax return data, import of financial institution data, printing for review and saving return, etc.). Support is non existent for these glaring software shortcomings.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 12, 2026
Reviewer name: Daver5
3 out of 5 stars
3 out of 5 stars review

TurboTax pushes People to Use Online / Time Waste

I only keep my tax returns on portable memory devices and delete the files from my computer for security reasons. Because I tried to use the protocol that has worked in the past, I struggled to import my data from my last year's return which was also prepared using TurboTax Premier. I had to go online and do a search in order to learn how to do that, and later it failed totally. This year I experienced problems with data entry for Form 1116 [Foreign Taxes Credit]. The Problem is due to TurboTax when in Step-by-Step mode immediately eliminating any further access to data for different countries after entry of data for the first country selected by the user. Also, the order in which that data must be entered to keep the program "happy" is very important. Eventually I gave up after wasting a few hours trying different methods of data entry and entered the data manually on the Form 1116 and its associated worksheets. Also, this year's software would not allow me to import last year's return despite it being prepared using the 2024 version of TurboTax Premier Desktop for Macbook. The first installation of the 2025 software worked to import my last year's return, but thereafter crashed and froze up my computer. That resulted in multiple hours online with TurboTax support without any success. She clearly was guessing and did not know how Apple computers work or even that a 5GHz broadband connection was a broadband connection. She wasted much of my time. I eventually solved my problem by deleting everything from that software and my tax return and then starting all over with a freshly downloaded installation... which would not allow me to import my last year's return. Which meant that I had to manually enter everything. Another huge fault and waste of time.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 13, 2026
Reviewer name: Dezomopliis
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is just OK. Not very comprehensive.

After all the questions and form filling I get to the end and e-file only to have Turbo Tax tell me I need to mail in a form (8453) . Little to no explanation why that wasn't included in e-file. Very disappointing. Now I have to mail stuff in anyway. So much for the convenience of e-filing! I will think long and hard before I use Turbo Tax next year. The competitors are at least as good now days (and cheaper).

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 18, 2026
Reviewer name: Rob 232
4 out of 5 stars
4 out of 5 stars review

Getting better Year over Year.

Pretty nice software though sometimes info carried over from prior years doesn't fit right in. As in a 1099 Int form, if TurboTax can't link to the company to download the form you need to manually enter the info. Even if you entered that 1099 Int form from that company in prior years it is still a manual entry.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 11, 2026
Reviewer name: SueR4
4 out of 5 stars
4 out of 5 stars review

Generally positive.

Generally positive. Two negatives: 1. When filling out information about our teacher's retirement, which we have been receiving on monthly basis for thirty years, questions about MRD are impossible to answer and seem irrelevant, as we have no input in how much we receive. 2. We have three IRAs, one of them an inherited IRA. For one traditional IRA I was asked the Dec. 31 balance, but was not asked this for the other two and couldn't find anywhere to enter it. Inconsistency makes me nervous and feel this may be a bug.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 14, 2026
Reviewer name: DCM1948
3 out of 5 stars
3 out of 5 stars review

Turbo tax is good - ItsDeductable major loss

You lost stars because you got rid of ItsDeductable. Made a lost more work for me to do my taxes. Have to consider other product offerings next year if you don't bring it back. Charge $10 to those who want it to cover your on-going maintenance costs..

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401