I found the on-line version confusing and I didn't see a direction, I felt lost with random questions. I found that I could download the program to my computer (which I surprised me- I thought this was an on-line only program) and that is how I finished and e-filed. With on-line, state e-filing seemed to cost me $39 with no mention of credit, while using the downloaded version e-filing state was only $15 (after $10 credit). I'll be definitely looking at other products next year.

Using the guided program was changed this year and not from the better. Hard to put my finger on why but generally the navigation was not as smooth and I had to go in an out to find what I was looking for. I'm likely to still use the product but not finding it as intuitive and helpful as in the past

I have had at least five years of satisfaction from your product but have lost faith in it today. It is convoluted and sent me in circles. Then I found I could not easily print copies for my files. I need estimated payment vouchers and am still trying to find a simple way to find these documents. Tax season is stressful and you have failed to help me file my return. I am sorry that your product has failed.

There are issues with the software. Editing of dates could be much better. Why are you allowing users to put future dates in the date fields for estimated taxes. I put the date 11/28/2026 in an estimated tax payment field for the 3rd quarter of 2025. It wasn't flagged and it caused a miscalculation of my state taxes. Also my location information for state return should be automatically imported from last year's return.

Two small issues: 1. Instructions for Form 8949 are obtuse. All I needed to include was the 1099-B detail page for trans with non-reported cost basis. 2. After deductions & credits, review page ERRONEOUSLY shows vehicle registration fees added to PRIOR year standard deduction.

The WA state section of the turbotax program is crappy. WA is a no state income tax state. As a resident in this state, the program should automatically bypass this section of the program as the user is going through the program. I had to loop back through it twice because the program said it'd found an error where there was no error.

1. Forced to use Win11, even with a fully patched and updated version of Win10 2. Print driver for Win11 sucks. No option for double-sided printing 3. After TRIPLE checking my returns, at the very end when I am submitting the return, then it finds THREE real mistakes.

I like how the product pre-populates values when it is able, but there are a couple of values you know from my previous state return, but you force me to dig out the paperwork to find it. Since you read my file from the previous year, there is no reason you should force me to do this. One other small thing that bothers me. I live in NH and work in MA. I don't have to file NH taxes, but need to file MA taxes. When I am filling out the MA tax questions, why does the top banner keep changing back to the amount of money owe/return for NH. It should stay in MA since that is the return I am editing.!!! One last thing. This edit box cannot keep up with my typing and removes characters I have already typed, so I have to constant hit backspace and edit my typing. Get rid of that stupid AI review topic thing. BTW: I don't type fast.

Had a slight problem with reporting 1099 information. My previous year 1099 suppliers list was pre-populated (as in years past), but I was unable to edit them to report this years data. In other words, the edit button did not work and so I had to reenter the institution information fresh, then delete the same pre-populated institution, since I couldn't edit it.

Turbotax sent me a version on auto renewal that based on last year's return required me to purchase an additional $19.95 upgrade to enter brokerage data!!! Last year I also had brokerage data. The upgrade should not have been necessary. Also FIX MY RETURN could not be found on the desk top version. Otherwise an excellent prodcuct