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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,279)
  2. 4 stars24% (3,774)
  3. 3 stars16% (2,477)
  4. 2 stars7% (1,137)
  5. 1 star8% (1,257)

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Showing 1,421-1,430 of 15,924 reviews
Feb 22, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Can't get to NY State return

Could not fill out of file NY State return. TurboTax Premier got in a loop, downloading the State software, then asking me to Start that return, then downloading the software,....... I'm still waiting for support to communicate a fix before I can file my NYS return.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 10, 2026
Reviewer name: MaryL52
5 out of 5 stars
5 out of 5 stars review

Please do not discontinue the desktop version

I did have trouble transferring info from last years return and the person who answered the phone was helpful. It turned out all I needed to do was restart my computer. Please do not discontinue the desktop version of TurboTax. I am more adept at using the forms than the Q&A format.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 6, 2026
Reviewer name: Maggies gone nuts
2 out of 5 stars
2 out of 5 stars review

Save .tax file???? how from the desktop version

I need to be able to save and NOT print all the tax documents. I am using the desktop version and do not see how to just save. I already printed it. I don't need to print it again. Also how do I save the 2025 return as a .tax2025 file. I have zero idea and am frustrated.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 6, 2026
Reviewer name: CharlieCME
4 out of 5 stars
4 out of 5 stars review

Awkward wrap up and submit

After all checks and balances and prior to filing return, you make it hard to figure out how to just print to a PDF so that you can review all information before you go back and file electronically. You don't want to print all data, but you want all data in a PDF so selective print and review

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 30, 2026
Reviewer name: JMV 1
5 out of 5 stars
5 out of 5 stars review

Overall great product, desktop online inconsistent

I love TurboTax and plan to continue to use. The only issue I've had came up this year as I needed to use Form 5329 and it wasn't available on the on-line version. So after all the years using the online version I will have one year not included in my online history. I've been told that I will not be able to upload this years into my online account so that's unfortunate. Hopefully the Form becomes available in future years' online version.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: bmackay57
4 out of 5 stars
4 out of 5 stars review

A few things could be improved

I've been using TurboTax for decades. A couple of things * Form 1116 handling. There should be better help for this in the app. In particular, and explanation of "Various" and "RIC". Once you decide I need to work with foreign investments, you should brief me on what to do with Form 1116. It's a bit of a black hole now. It's the reason why I shell out for the "Premium" version * On-line submission failures You keep telling me that the problem is with my AGI number from last year (even though you filled it in, and even though it's the same number for both of us (but you say only one is wrong). I've mailed in the return, but in retrospect, I'm pretty sure it's the PIN. You should guide me to getting new pins. * This form (in particular, this field on this form) You seem to be continually parsing the contents of this field to update "AI-Generated Review Topics". When you decide to update the "Topics", focus leaves this form momentarily and you occasionally miss what I'm typing (or worse - moves focus to the end of the field as I type). It is *very* frustrating. Did you not test this feature?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 11, 2026
Reviewer name: Ben 3000
3 out of 5 stars
3 out of 5 stars review

Turbo Tax ripoff.

I am upset about the refund processing fee of $40. I had my acct number on the file and also paid $80 for the Turbo Tax software. Even if I agreed to this, I feel that intuit is ripping me off by having my refund go through another bank and charging a refund processing fee.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 16, 2026
Reviewer name: utah filer
1 out of 5 stars
1 out of 5 stars review

Turbo Tax for States Sucks

I was unable to file my State Return in the online interface. I finally had to open the app which was I glad I had downloaded. I knew how to use because I had before. Finally my State Return went through. You need to fix the online interface for state returns. It sucked.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 15, 2026
Reviewer name: Goat219
3 out of 5 stars
3 out of 5 stars review

Minnesota Return Issues

Preparing the Minnesota return was difficult. Moved from a second home to a primary residence in mid-July. Second home was converted to a rental property. I couldn't record the points properly for the second home and had to file the MN return with a printed copy. Had to fill in the points by hand on line 12, Schedule M1SA, even though the total on line 14 did include the points. Also had to hand adjust the statement attached to properly show the two banks and amounts for the amortized points. TurboTax is good but some things can't seem to be handled.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 6, 2026
Reviewer name: cctass
3 out of 5 stars
3 out of 5 stars review

Frustated

The program kept flagging errors in my return, indicating that I needed to complete the state and local codes information for their respective taxes. I do not have state or local income taxes and haven't for 4 years. This was extremely aggrevating. I tried to correct it numerous times and the software would not allow me to do anything. I have used Turbo Tax for over 30 years and have never had such an irritating issue.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401