First off - it is always very frustrating trying to get a desktop version on my PC. Can you PLEASE just go back to offering the CD version OR include a very easy to click and obtain link in an email when tax time comes around? I may go elsewhere based on that alone. Also, this year it looks like some things were changed or done differently than in the past. I've been using this software for a decade and something just seemed 'off' this year.

I was disappointed this year for the following: 1. Last year Turbo Tax data not transferred to this years turbo tax 2. Did not include our full names, is missing our middle names 3. Forced m to included "premium turbo tax" and then charged cost 4. Got hung-up on the state tax return for questions that did not apply and did not apply to our return 5. Tried to force us to use online forms in lieu of on my computer Hope next year you change you "style"

The software is very user friendly and simplifies terms in ways that anyone not trained in accounting can understand. The process was very smooth, and the best part was being able to upload statements that automatically populated the correct fields. Using TurboTax really took out any fear of making a mistake while making my return as accurate as possible. Thank you!

Premier was a disappointment as even though my Schwab account auto download provided all tax-free bond information, I still had to manually enter all of my bond amounts separately and bond states separately by hand (I have many). Also, the software asked me nothing about my futures and options transactions. I then had to manually go in and find the forms and enter there. It then had an error in the interest I earned on my bonds with OID and I had to enter those separately by hand. My Schwab forms were all correct by the way, it's in your software.

This year the program was very slow to load up. The federal and state updates were also very slow. The estimates of time remaining were way off. The importing from brokerage took much longer than prior. Regarding the actual calculations, it took a bit research outside of turbo tax to understand some of the significant changes in tax law deductions from prior years. Overall, it was a long slow slog to get through the program.

The online version doesn't let you drill down to forms. Bugs and errors in energy credit area caused me to go back to desktop version which corrected problems as soon as I changed to desktop. Searching is worthless. It felt like the software was just a tool to sell their other features and I was using premium with basic return. I will most likely not use the online version again.

I have been using TurboTax for years and years. I don't like the new format when the old incomes and deductions are presented individually instead of in a table as before. Much easier to just click on each line of the old table instead of scrolling down each item--need the summary table back. Also, in the final review, there is always one or two items that are missing from downloading from LPL Financial or Fidelity, but it is not clear where to go search for answers to fill in the blanks--your program could give options.

I Love Turbo Tax and have been using it for years. This year I had to bump up to the Premier version which was fine. When I finished my Federal and Pa state returns I wanted to file the most Efficient way and file both via E-File. I filed the Federal very efficiently via E-File but I noticed that there was a $25 charge to E-File my State return (which was no refund, no payment). I find this charge to be ridiculous as we are paying $83 for your Premier software AND "since you cancelled the Its Deductible software" I had to spend another $29.99 for comparable software to complete my Tax returns this year. To me the E-File is the easiest and most efficient way to use your software but putting this charge on there for the State filing is highly unfair and make me wonder Whats Next!!!! Should I continue to use Turbo Tax or look at other Tax Softwares?

Turbo Tax 2025 does not work very well. It miss pulling a 1099 from my Fidelity Account and i had to manually add it to Turbo Tax. Also, when I looked at my dividends, it triplicated on the first download from Fidelity. Second download it doubled the dividends. I had to manually delete the duplicates. The system itself, each time I went to open it up wanted to update the system, and it never worked. I had to use AI to do a work around. When I was updating the HSA section, the data base locked up several times and had to Control Alt Delete and manually shut down TT and then reopen. Wow I think next year, I will use another software tax system.

I did have trouble transferring info from last years return and the person who answered the phone was helpful. It turned out all I needed to do was restart my computer. Please do not discontinue the desktop version of TurboTax. I am more adept at using the forms than the Q&A format.