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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,279)
  2. 4 stars24% (3,774)
  3. 3 stars16% (2,477)
  4. 2 stars7% (1,137)
  5. 1 star8% (1,257)

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Showing 1,401-1,410 of 15,924 reviews
Apr 17, 2026
Reviewer name: Slotqueen65
4 out of 5 stars
4 out of 5 stars review

Needs a makeover to include cross referencing.

Would be beneficial, if the program would cross reference tax filings between parent/child (ie; dependent and person claiming them) as a box was missed on the dependent form, which in turn caused our return to be rejected, the dependent return having to be amended and paper filed, and ours to be refiled with ip pins. Also, the search assistant needs to be a wee bit smarter, just a wee bit. Lol. Def would have been more helpful if this feature of the program could answer the questions without me having to leave and go to the internet.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 5, 2026
Reviewer name: steph1813
1 out of 5 stars
1 out of 5 stars review

Turbotax sucks

This is a horrible application. I am a CPA and know what I'm doing. I work on taxes for a living, and should be able to override fields and fix things, and still be able to submit electronically. The only option you give me is to mail it in, and send a physical check which I do not have. First and last time I will use turbotax.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: George04152026
4 out of 5 stars
4 out of 5 stars review

Noticed improvements this year.

TurboTax Premier - Desktop had improvements in ease of use this year, particularly with bringing in forms electronically. However, TurboTax initially assumed that getting a federal refund would mean that I would get a state refund and encouraged me to proceed with the state taxes to get it, when instead I owed a fair amount. A minor point, but annoying.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 14, 2026
Reviewer name: anonymouse272
3 out of 5 stars
3 out of 5 stars review

useful if you have active brokerage accounts

Not my favorite software and not my favorite activity to be doing taxes. I am not thrilled with TurboTax. The interface looks like something that hasn't been updated since Windows 95. It's a bit clunky. I used it because my brokerage account gets complicated and (after significant effort disabling browsers and turning pop-up windows on, with no guidance from within the software, but rather looking up problems other people are having) it's useful to be able to have that part done automatically.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 19, 2026
Reviewer name: FauquierGuy
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is great but watch for extra fees

Overall, the software guides you through every key step. There is some repetition in asking for information, but it's probably to avoid errors. I had to do a little trial and error to download 1099 data from my financial institutions. My biggest disappointment was that I paid for a state income tax return, but TurboTax made me pay for it again.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Apr 7, 2026
Reviewer name: DDandScott
4 out of 5 stars
4 out of 5 stars review

TurboTax Update and Improved Import Experience

There was what seemed to be a substantial update to the product as opened the Turbotax desktop application. I hadn't opened the product in about 2 weeks. I re-opened the product around April 1, 2026, and received the update. It caught me a little off guard that there appeared to be a substantial update. But, I know that importing forms from investment companies worked after the update. Those form imports did not work before the update.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 30, 2026
Reviewer name: nadorp
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is reliable.

I found it a little difficult to look at some of the inputs to the final tax forms once the process had been completed. I wanted to review a 1099-R after the tax forms had been completed but found that that data was hard to get to without having to go way back into the process. It would be nice if I could have looked at it at the very end to make sure it was right, without having to go back into the "income" area, unless I actually had to.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 11, 2026
Reviewer name: JustMe5
4 out of 5 stars
4 out of 5 stars review

Title

There are areas that are really confusing the way TT has them set up. I used AI support to make sense out of most of the process, taking screenshots and asking what to do. Specifically with regard to identifying investment income for OK. Having to edit every single one just to continue is such a waste of time. You need to recognize VARIOUS as an entry for date sold. This review is really awkward and poorly constructed!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 29, 2026
Reviewer name: TTNOWSUX
3 out of 5 stars
3 out of 5 stars review

2025, A Bad Year for User Interface

I've used TurboTax for years and the 2025 version was atrocious. We have rental property. Walking through the sale of rental property was poorly designed. You need to clearly differentiate between a rental "property" and other types of rental assets. It took me about 4 hours to determine how to accurately enter the sale of the property. Also, on the window size for entering credit card payment for the state e-file fee would only display months 1 through 8. There was no ability to scroll to select months 10-12, or to resize the window.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 23, 2026
Reviewer name: PW2026
4 out of 5 stars
4 out of 5 stars review

Get rid of the third party payment extortion.

I do not like the convoluted process of submitting the tax returns. The third party payment extortion is an insult. Get rid of it! Also, both the federal and the state returns were rejected because they were missing the IP PIN. Turbotax should have caught that as an error.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.