i have used Turbo Tax in the past with good results, however, this year, the California State return keeps going to the same spot, the 592-B info, and refuses to transmit the return until i edit the 592-B info, but then the return does not transmit. It is a little frustrating to go through this seven times already and I am still unable to transmit my state return.

I have used your Turbo Tax programs for over 30 years but have become concerned with accuracy of my returns. The past three years I have experienced issues when trying to check out with my credit cards when electrically filing my state returns. This year was the worst yet. I tried filing electronically. The file was sent but was rejected 4 times by the IRS. Stating different issues which I fixed each time but only with the same results. I will not be using Turbo Tax next year. I would like to request a refund for this year's. program.

I've used TurboTax for over 25 years. The current search is useless with respect to functionality compared to what it once was. The AI can't interpret questions correctly; and it no longer goes directly to sheets that I request. In order to accurately carry out an estimate of next year's quarterly tax, I finally had to override entries in the "forms" view to get correct output.

Turbo tax is good if you don't have to go back. If you need to change anything or don't understand something and then hit the wrong button and try to go back, it's difficult, sometimes a hole different question track. I get so frustrated, had to go back and start all over on a new return. Then I was sent a form late, so had to do an amendment. That was difficult to find and then Turbo Tax just said to go to the deduction menu and put in numbers from the K-1 form. It didn't help at all. I had no idea what numbers they were talking about or how to do that. It did not help me navigate that.

Federal return very smooth. State returns (with alt odd adjustments) are very clunky and confusing....really need to clean that up. I file four different state returns and it takes a long time to grind through and figure out how to work it, clean up errors, etc., etc.

I have used TurboTax for more years than I can remember. It easily and accurately pulls in information from my prior year return. I download the software to my computer vs using the online version. With having the software on my computer, I am also able to create an estimated tax return for the following year to aid in determining my estimated tax payments. When running the Smart Check, I usually only encounter a few items that need to be addressed. This year I used the Turbo Tax Community Support in mid January for my Wisconsin tax return in order to find out how to elect to take the new WI Retirement Income Subtraction to offset my pension income. There was a topic already started on this issue. The issue was eventually resolved later in January in one of the software updates (just need to be patient). However, I would like to see Turbo Tax make that tax benefit election more visible in Schedule SB. It currently is "hidden" in the "Retirement Income Adjustments" selection. But when this is selected, the next screen that comes up lists 4 obscure retirement items, but does not show the new WI Retirement Income Subtraction until you click "Continue" and then the question about electing this tax benefit appears (assuming one is eligible for it). The e-filing process for both the federal and state tax returns was easy and successfully completed. In fact, my federal return was already accepted shortly after filing. .

Overall TurboTax is very good, although certain areas are not user friendly. Interface on several sections, especially 1099 forms input is awkward, requiring multiple screen selections to move to a specific form input - and then when you get to the input screen, there is no header or other info that lets you know which form input you are working on. It's not obvious because it was 3 screens ago that you selected which form to input. Also specifically in these forms, the payer's tax id number, both Federal and State MUST be entered, whether this information exists or not. Past years you could leave it blank and a simple warning flag/note would appear. In 2025 it is coded as a hard stop "error" - you can't even E file until this entry is completed. The "Help Team" representative (2nd attempt) was very knowledgeable and after a few tries, managed to GUESS what I could enter and get past it, because None, NA, zeroes and several other entries don't work. The only acceptable bypass appears to be N/A, but that little information tidbit appears nowhere in instructions, help screens etc. This little programming issue should be resolved immediately.

Doing my taxes this year was painful. At the end, during the Smart Check for the Capital Asset Sales Worksheet, I had to manually check "NO + Continue" to answer "Is this a Digital Asset Y/N?" over 600 times to get thru all the sales transactions! There was no place to do this en masse upfront during the import or review of the documents. This REALLY, REALLY sucked and I hope you fix it for next year.

I purchased the Premier version since it is supposed to take care of investment rental properties. It does not handle a conversion of a primary residence very well. The issue wsa the partial year as home vs. rental. Clunky interface and I ended up working around the system to set it up as if it were a newly purchased property. Improvement is needed to make things easier.

Overall, I am really happy with how Turbo Tax helps me run through the process. I did have a few issues when the program reviewed any possible issues at the end. It took quite some time to figure out why there were issues and how to go back in to fix them. It would have been helpful if the program would have guided me back to the specific sections and showed how to proceed or why there were issues.