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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 1,381-1,390 of 15,873 reviews
Mar 2, 2026
AARon5104
4 out of 5 stars review

TurboTax is slipping a bit, but still good

I feel a little uneasy about this year's return due to some issues with imported documents. Still love using TurboTax just wish that some things were better. (i.e.: I use TurboTax every year and every year you ask how much I paid for tax prep and I have to go look it up when you have that information) Other than that I will continue to use and recommend your software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 23, 2026
RVRV13
4 out of 5 stars review

Pitiful Filing Fee Payment process

When it came time to file taxes, I was unable to do so because all of my credit cards had an expiration month after August. The user interface would not allow me to enter any month beyond 8. I used help and followed the recommendation, but they did not solve the problem. I find it unacceptable that a product has such a blatant bug that will not allow certain credit cards. I ended up using a reserve card that had an earlier expiration month. This was not my desired choice.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 11, 2026
Boots 51
4 out of 5 stars review

Turbo Tax is a good tax prep program

Basically user friendly if you have some knowledge preparing taxes. Some of the questions were hard to answer, I used to be able to import from my financial institution. Cant e file amendments. It would be helpful to have pictures of what the forms look like to make sure we are including all out information. It was not

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 17, 2026
EdPu
4 out of 5 stars review

Downloading issues

Unfortunately the initial download process was very confusing regarding on line or desk top for me a long term desk top user. The transfer of the 2024 turbo tax documents to the new 2025 turbo tax did not work at all for m in the on line mode so I had to use the desktop mode which was difficult but doable. I also do not understand the advantage of going to the on line mode. Seems it could be hacked easier than my desktop.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 8, 2026
TT Paul
5 out of 5 stars review

So easy

I use it every year. If anything, the simplicity me question the accuracy, but each time I go back to review specific items it is always correct. It is also comforting to know I can get professional advice and audit protection if peace of mind is a priority.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Feb 28, 2026
jkalter
3 out of 5 stars review

Interacting with Schwab documents has issues

You have a problem with the Charles Schwab import process, If I import a specific document from Schwab, existing Schwab documents were deleted. When I was forced to upgrade to Premier and reimport documents, documents were duplicated. There was no simple way to review the documents without walking through several screens of questions. Trying to make sense of this required two support calls and cost me over two hours of time on an otherwise straightforward return.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 18, 2026
les_65
5 out of 5 stars review

TurboTax is more expensive but well worth it

TurboTax just walks through common tax situations. Less common items can usually be found. This year I had a one time need to file a trust return. It was not available in my TurboTax version. I wound up doing it on paper. This year I thought I would try the online version. I found it difficult to navigate and wound up going back to the downloaded version. I did not see a way to go to forms online, for example.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 12, 2026
Short Rev
4 out of 5 stars review

A short review

The interface has the annoying property of returning to the TOP of a list when you finish one of the list item edits. Please change this behavior so the TurboTax interface shows the part of the list containing the item just completed by you. Your phone support is awesome! Nice, knowledgeable people.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 20, 2026
Eric_H
2 out of 5 stars review

Some serious issues this year!

I had a couple issues. First one was that I could not pay for adding state returns with my new credit card since the expiration date was after 09 (September). This could NOT be resolved no matter who I spoke with nor after following all advice I found online.. I had to use a different credit card with earlier expiration date. Second issue was that my Oklahoma Tax form forced me to fill out a form 561NR for capital gain deductions when I had sold a property in Colorado. I should NOT have been required to fill out this form according to Chat GPT, since I had no gains in Oklahoma, and I wasn't able to properly choose a "Type of property sold" for question 2 on this form. I had to pick "99" even though this was an invalid choice. Hopefully my return will not be rejected because of it!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 11, 2026
Gary1277
3 out of 5 stars review

Difficult to trace to supporting documents

While accuracy and features are excellent, I always have problems with finding supporting data worksheets that track to my 1099s, lacking in hot links to supporting worksheets. Foreign taxes are impossible to understand and track, finding worksheets for capital gains and losses, vs capital gains distributions are difficult to trace. Multiple 1099s from the same payer significantly complicates things unless you modify the payees title. My state does not have an income tax but TurboTax does not accept that.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401