This time I gave Turbo Tax a rating of 4 out of 5 for the following two reasons: 1) After using Turbo Tax for over 15 years with no problems at all, in 2024 Turbo Tax, I was shocked to learn that in order to use it I had to have the latest Apple operating system (Mac OS). All my Apple computers would not accept the latest OS, so I was forced to purchase a new Apple computer. 2) Using the 2025 Turbo Tax app it would not transfer my personal data from my 2024 tax return. I had to input all that information on the keyboard.

For 2nd year I could not E-file state. After a~1hr session with support last night we gave up and I printed to send. This morning I googled "cannot pay with c card to e-file state return with turbo tax" The suggested fix was to go into settings display change scaling down to 100%. Also to lower screen resolution tp 1024x768. I did this and the continue button on first page of Billing which was previously below and not visible/accesible was there. I was then able to pay & fe-file state. Someone there should know and be available to provide, this was a problem last year as well! Last year after hrs of frustration with various support calls I finally paid $40.00 to have state e-file charge taken from my refund. This year I have no refund so it was not an option. One might think the fact this is a persisting issue and not being addressed, leads to the assumption you like getting the extra $. Please fix this any other vendor doesn't have this issue.

I went through Federal, State (Ohio) and School taxes without a hitch. I efiled federal, then wanted to efile state for the first time. Then I discovered two problems. 1) I need to provide the state with additional documentation, but could not attach additional docs. 2) I could not find anywhere whether my Ohio School income tax return would be included if I E-filed my state. It was not until after i was almost completely through with the state e-file that the school taxes were mentioned. Very frustrating not knowing before the end.

The UI/UX on this version of TurboTax was terrible. It started off by constant reminders to do taxes online. I don't want to! The section on income/investments was confusing and unclear as to what was done and what needed review. The app constantly threw modals up asking for feedback. Just stop. Also, the typeface and leading were terrible small/tight and not adjustable.

My wife converted $36,220 from traditional IRA to Roth IRA in 2024 and she did not have any nondeductible contributions to her IRAs. She filed 2024 Form 8606 with box 14 (Total basis) as blank and reported $36,220 on Line 16 and $0 on Line 17 (using TurboTax 2024). In 2025, she converted $26,361 from traditional IRA to Roth IRA. TurboTax 2025 generated her 2025 Form 8006 with Line 2 (total basis in traditional IRAs) as $36,220, which is NOT correct. After searched the answers from Google and TurboTax support, I am confirmed that TurboTax 2025 generates the wrong value of $36,220 on Part I Line 1 (Total basis in traditional IRAs) in the "IRA Information Worksheet" for spouse. I have to manually open the form to correct it as $0. Please correct the software defect!

This will be the very last year I have used your Tax software and note I have used TurboTax since its inception! For a while I did business to business sales and highly recommended your software and for over 30 years I have been involved with supporting IT for small businesses. I will no longer use or recommend your software after you crippled the software to not install on Windows 10 EVEN though Microsoft allows for additional support for Windows 10. How much did Microsoft pay to cripple your software for Windows 10?

I enjoy TT and its step-by-step approach. However, previous years had ItsDeductible to help itemize donations. I had to use 3rd Party software for this and pay for it. Also, prior years handled 529 expenses better with specific boxes to add in college expenses like Room & Board, Transportation, etc. 2025 had one all-purpose box and wasn't clear what to include. Bad for 529 users.

1. I didn't like having to wait until mid-January to have the "Investment" features updated before I could do a preliminary estimate of taxes. No opportunity to submit estimated taxes before Jan 15. Fortunately, I didn't need to. 2. I didn't like having to remove Tax Audit defense fee from the final pre-submittal screen. It should be an opt-in -- NOT an opt-out. That's a crummy way to treat your users. I pay enough for your software packages without being tricked into paying even more.

I have been using TurboTax for a number of years and purchased for my daughter as well. I would not be able to complete my return without Turbo! It covers all of the complicated computations regarding investments, capital gains, etc. with ease. I will certainly keep using TurboTax in the future.

Ease of use is great. When I closed the program Friday night, I was due a $2,593 refund but when I opened the program today, I now owe $7,285. I e-filed and hopefully the credit was transmitted instead of the $7,285 I owe. I do not know why the difference.