This is awful! I would have ZERO stars if the review allowed. This is the worst version of TurboTax ever. I have used TurboTax desktop for over 20 years. This version has a lot of problems. One issue with the 1099R was identified back in January, and it still isn't fixed on April 14th! I can't e-file federal or state because of this TurboTax software error. The AI bot is a sad excuse for customer service and I am not paying another $50 to talk to a human. I am canceling my TurboTax Advantage membership and using some other tax software next year.

Very disappointing. Royalty portion of software (in the income portion of TurboTax) needs to be separated from rental section. Had extreme difficulty (> 4 hours' work) getting data from mineral property Schedule K-1 to report correctly on Schedule E. Online help function was completely unhelpful. Could have fixed problem easily by going to the Schedule E form itself and making correction, but unable to edit anything there. Also, a "calculate" key that could be pressed at any time would be most helpful to observe the impacts of changes.

I have been using TurboTax for over 10 years. The first three years we also had a tax accountant do our taxes, but i matched every time. The last year TurboTax found a tax savings that the tax accountant had not beenaware of. From then on it has been TurboTax every year.

TurboTax skipped over a couple of very important pieces of information. I had to research what form to go to, and then it was dificult to get to the form. I can remember being able to call up any form I needed and append it in years gone by. The "Help" function is useless and WAY behind the current technology as far as AI assistants. I can go read the government instruction pages without TT's "Help" assitant telling me to go there. I'm getting closer and closer to switching tax software despite the pain of starting over with personal and carryover information. I got right down to actually filing and got an error message that I needed to update the software that I updated yesterday. Took another 5 minutes to figure out how to find the "Updates" option. This software is NOT intuitive.

I had a couple of issues that made doing the taxes more dificult than it should have been. 1) when putting information for 1099-dev, 1099-int and another 1099 topic I downloaded the information from my broker. When it asked me to review the information for each, it only showed the broker name. I have 7 accounts with that broker. It should show at least PART of the account number when I get to that stage. 2) on my 1095-a , my column B was zero for all months. Although it did not affect me as i do not itemize, it would not let me enter the form as it was sent to me. (You don't believe me? I will show you) I made up a reasonable number and submitted that instead as it didn't matter. 3) If I leave the "interview method" of entering information for whatever reason, I would like a button to return me to the interview where I left off. Could not find a good way to do that other than getting out of TurboTax and returning. Other than those things, I love the product. Have been using it since I did it character based on my 286 computer under DOS. Thanks

I don't want to e-file my state return because of the $25 charge. I need to send a check for my state tax return, but Turbo Tax did not give me the proper instructions to do this. It gave me the instructions after e-filing which is absolutely useless to me. I had to go to the FTB website in order to get the correct information.

I use TurboTax as I am very familiar with the program (many years usage). I trust the accuracy of the program and I love the feature to go to forms. I also really like the ability to print to PDF files. I really like the software running on my own computer. I do not want to use something that runs on a server.

I completed my return without needing help from anyone. I was surprised when my returns were rejected. Evidently the government was still updating some information and was told to come back after 3/6. We'll see if they go through today. Sometimes there's a little confusion between my Intuit personal account and my business account for QuickBooks.

Updater takes forever to run and there is no way to bypass it or really know how long it will take--the time remaining shown is not close to being accurate. Also, we were forced to pay more to update to premier unexpectantly just to include a 1099-B. I don't recall this being addressed in the packaging. Program always takes much longer to use than expected due to these unforeseen issues.

It gets harder and harder to use it. So many times it happens that you go back one step, and you have to repeat answering the same questions over and over again. Many things are completely unclear as to what they mean. I have never, ever entered anything about a farm, but I cannot get rid of it every year. The farm comes up every year. For our donations, this year we did not have access to the feature that helps enter the items and get an estimated value. We had to d it one thing at the time, a waste of time.