I did my taxes with the new online version but I reverted back to the old App version for my kids. It took me over 4 hours to complete my taxes and about the same for my son. we had issues with TurboTax adding 2 1116 forms due to a foreign tax credit and carryover from previous years. I deleted both and tried to add one back with both but the form online looks very different to what we printed in prior years so couldn't reconcile where various figures should be entered. I will just give up the benefit (354 + 14.40) since my son is a minor and doesn't pay taxes yet. Also, to have to go in and adjust every sale of GLD and SLV due to sales for fees to cover management expenses. I had over 4 hours into doing the taxes of a teenager that made under $4000 so at some point I had to stop the time attempting. I am very analytical and don't like failing to figure things out, so congratulations on getting me to give up.

Turbo tax is potentially just average. The use of ItsDeductible and its ease of importing charitable deductions had made me loyal to Turbo tax for decades. Now I feel inclined to look at other tax software to see what they offer and if I think they are more special than Turbotax.

This year the program was very slow to load up. The federal and state updates were also very slow. The estimates of time remaining were way off. The importing from brokerage took much longer than prior. Regarding the actual calculations, it took a bit research outside of turbo tax to understand some of the significant changes in tax law deductions from prior years. Overall, it was a long slow slog to get through the program.

The Premier Desktop program was good, as usual, but it had a couple of problems in the income entry area that required calls for support. The business I was receiving income from was not listed in the search list and required what I would call a work around. The hold time to talk to a tax expert was very long, but once I was able to talk to the expert, help was outstanding.

I had great difficulty importing from my Investment account.I don't know if it was TurboTax or my Investment account. I still needed to do some editing since address and other items did not import. This was the first year that I had to upgrade to TurboTax Premier. This was created by the need of one form. There wasn't even much information needed on that form. $34 seem like a lot of money for one form! I am near the point of just sending out to have the taxes done professionally. By the time you buy the software, pay for an upgrade for Premier, pay an additional fee for e-filing, I am not sure I am saving money

Turbotax saves us money when compared to other methods for filing our taxes, and we are learning new things each year from using the product. Even though the tax code changes all the time, the TurboTax interface is familiar and we don't have worry about its accuracy. When necessary, the support people are friendly and knowledgeable. We are able to load the same product on our Mac OS and Windows platforms. New features show up year which makes things easier.

Long time user and I always find it easy to use and great support when needed. This year the billing has me confused between online use and desktop. I completed my return and electronically filed it not knowing what turbo tax charge would be. I am also disappointed on not being able to upload my Its' deductible file that I saved when in formed the application was being cancelled.

Disappointed with the 2025 desktop version. I've used Turbo Tax for more than 10 years. I upgraded my computer specifically so I could use Turbo Tax. It was able to access my prior year...but couldn't seem to be able to upload my financial info. It covered topics with very iffy descriptions. I was so concerned, I re-ran my info with another platform, to verify the results. They matched, but really, I shouldn't have felt the need

I have used TurboTax for over 40 years. It is an outstanding product. It is accurate and fully interfaces with Mac computers. Over the last several years, I have occasionally used the support function. I have found the support personnel to be very knowledgeable and friendly. The premier version of TurboTax has all of the features I need to complete my federal and state tax returns.

The tax forms are fairly easy to fill out. Security and payment is getting to take as long as doing taxes. There has got to be a better way without entering a billion numbers at least 2 times. I understand security and scammers BUT you are making it almost easier to just print and mail.