For many years I did my return by hand, as a former CPA. Once I retired a few years ago, I started using Turbo Tax to prepare my returns. The software is so user friendly and allowed me to check items as I was preparing and inputting my return info. This a fantastic product and I highly recommend.

Useability of this product is below expectations (previous experience). Corners cut and useability not fully tested. Pathetic activation functionality. Poor use of screen space -- why make so small on my screen??? Hard to read information pop ups. You are lucky Im giving it a C. This product was perfect in previous year s but for the past few, it has gone downhill. Consider my loyalty fully tested and nearly drained. Get it together (again)!

I have used Turbo Tax successfully for many years, but this year you have a "known software incompatibility issue" with communicating with brokerages. This caused me to manually enter all my information, which took me many hours. Please fix this, I beg you.

Number 1 issue was downloading data from my banks and financial institutions. This was a major pain and took many hours to resolve/work around. Even after TT modified software I still had to copy URL from my default browser (Edge) into Google Chrome to get it to download. Don't understand why TT requires dividends, interest and foreign taxes paid to be broken down by 4 date ranges...For the most part that data is available from my financial institutions downloads.

I found this years version more cumbersome to use than any other year. I had problems getting the updates, it froze up at one point indicating we seem to have a problem. I couldn't go forward or back and never did determine what the problem was. Tried to use the help but it was no help. Had to use task manager to get out of the program and google the issue to find that others had the same. I updated again and it appeared to fix it. Also I did not like the new version of its deductible for determining values of donated items. Bring back the former "Its Deductible" for next year

This is the first time TurboTax has missed a big area for me. I have mulitple 1099's to pull down from several companies and TurboTax will not let me automatically pull the values in. Additionally, when there is an error in my tax return, caught by TurboTax, it does not walk me through the solution.

Intuit previously had a great product in Turbotax. This year 2025 (Premier) had many problems. Glitches that did not update properly or areas where it did not ask the proper questions like it did in previous years. I filled out the Maryland tax area and it reported a zero for a return until I went back into the Federal side and updated the 1099 area then it showed a figure. Previously we had to get personal identification pins and yet it did not alert me to that area to enter those numbers which it did in earlier years. I got to the transmit of file area and it said that Maryland was paid. When attempting to e-transmit the files it said the receiving area in Turbotax was busy. I had to close the product and reopen it. I tried again and this time it wanted the $25.00 for the efile of Maryland taxes. After all of that was taken care of it finally transmitted ok. I have used Turbotax for 8 years without problems. It is unlikely that I will use Turbotax next year due to all of these and more issues

Import feature of tax documents related to investments did not work at all which was very disappointing since this is one of the reasons i paid extra for Premier version. I have not had any problem in the past importing but this year had to enter them all by hand. If that is the way it will be next year I will stop using this product.

I was hoping for a clear, thorough walk through with lots of hand-holding to guide me through the process. I bought the Desktop Premier version thinking I would get ample built-in support for the murky areas. I didn't get it. I mostly felt that TT designed the product to encourage you to pay even more for their human help services.

TurboTax repeatedly tries to route broker 1099-MISC Box 3 (Other income) and Box 8 (Substitute payments in lieu of dividends) into Schedule C / self-employment, even when the user answers “No” to all business/work/intent questions and deletes the form multiple times. This creates persistent Smart Check errors (principal business code required, linking required, “add new line of work”), phantom Schedule C entries (“Untitled” or temporary), and grayed-out “Unlink” buttons in the 1099-MISC worksheet popup. The income is passive miscellaneous investment income (securities lending substitute payments), not self-employment. It belongs on Schedule 1 Line 8z as “Other income.” Current workarounds (deleting forms repeatedly, entering via Other reportable income, creating-then-deleting temp Schedule C) are time-consuming and error-prone. Please fix the default routing logic for broker 1099-MISC Box 3/8 so it defaults to Other Income (Schedule 1 Line 8z) when no business indicators are present, and improve cleanup when users delete Schedule C. Thanks for the great product overall — this is the only recurring frustration I've had.