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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,277)
  2. 4 stars24% (3,774)
  3. 3 stars16% (2,477)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 1,291-1,300 of 15,921 reviews
Mar 2, 2026
Reviewer name: RHLRHL
5 out of 5 stars
5 out of 5 stars review

Cmon!

TurboTax is excellent. Makes a complex task as easy as possible. It would be even better if, when you go to download documents from a brokerage, it showed you what you have already downloaded. I often wondeer if I am downloading my info more than once.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 14, 2026
Reviewer name: acinomb
4 out of 5 stars
4 out of 5 stars review

TurboTax good for price

I like TurboTax desktop. This year they advised I could do TurboTax online. Started it online but did not like. It was confusing to me. Went back and started and finished return on the Desktop format. Even the desktop format was more confusing this year. Just some of the questions were tricky and hard to understand. Didn't find it as easy this year as years past.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 15, 2026
Reviewer name: Chuck 386
3 out of 5 stars
3 out of 5 stars review

Software needs work to catch up with competition

The software has fallen down t just average now in a competitive market. there are bugs in the help and text guides in several places. These are annoying things like referring to a search tool that isn't there or referencing medical insurance premiums paid in the state form when there is no way to enter the premiums paid anywhere and the online help has no information. there are things that shouldn't exist in an application as old as turbotax. The linkage of the forms to the step by step guides continues to be poor (especiallly when the when your checks identify a problem )

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 1, 2026
Reviewer name: trying01
3 out of 5 stars
3 out of 5 stars review

watch out for this TurboTax mistake

Features: Charitable donations need to be organizable in alphabetical order. Accuracy: on page 1 of Form 1040-SR, there is a check box labeled "Check here if your main home, and your spouse's if filing a joint return, was in the US for more than half of 2025". As I entered that I lived at the same address in Maryland during the entirety of 2025, that box should have been checked in my tax return, but the TurboTax program would not add the checkmark and I wasn't able to add it at the review stage.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 21, 2026
Reviewer name: scott Kitkowski
5 out of 5 stars
5 out of 5 stars review

a few topics

I did NOT like the fact that itsdeductible is no longer part of the package.... Please add back secondly getting to supporting details is bit more difficult - I had to click on the number int eh box navigate up to the edit menu, select supporting details....... I believe in the past with a right click on the cell it let me select supporting details other than those two items I will continue to use turbo tax and enjoy the software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 25, 2026
Reviewer name: kcclancy1313
4 out of 5 stars
4 out of 5 stars review

TurboTax is Good. But AI is Bad and Getting Worse

In general, this was always a great program for filing my taxes. I've been using it for over 25 years. I like that it saves my information and I just plug in the new info. It used to be quick and easy to use. I like the new products you've added like Audit Defense and Live Review if I need it. But your AI generated review topics are maddening. And this year, I was unable to print a full copy of my entire tax return. Ugh!!! I have had it with AI. I've been a computer nerd for many years and it's driving me crazy! I can't imagine how a lay person can use this easily.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 16, 2026
Reviewer name: 60sBaby
4 out of 5 stars
4 out of 5 stars review

Works and gets the job done.

I've used Turbo Tax for years so maybe I'm just getting old, but I feel it's just getting more confusing. Costs were very confusing when starting out online. So I bailed and got the desktop version. But then it was still pushing the online version. (I like looking at the forms to see where the numbers are going and I couldn't see that as an option online.) I really wish there was an way to streamline checking if we have enough deductibles with the new higher limit instead of spending all the time needed to enter it all in just to find we are way short. Also, after all this time why can't the state be more like the federal's question and answer? I don't think the program helps much with state taxes unless you know a lot about it already.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 28, 2026
Reviewer name: Old and Analog
5 out of 5 stars
5 out of 5 stars review

Better safe than sorry

Old & analog so most of the time I'm lost in cyber space! I spent much more time trying to figure out what I was supposed to do & then going back to "see" if I'd done things correctly. Definitely not "cyber idiot" friendly. I'll definitely keep using TurboTax because left to my own devices, I'd probably be in IRS prison for a very long time.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 21, 2026
Reviewer name: Caught in a TT glitch
3 out of 5 stars
3 out of 5 stars review

Software Hangup?

I'm upset because the software tells me I need to insert a correct "recipient's zip code" for one instance of interest income (from one of our banks), but each time I do, it does not submit the return for e-filing--it is stuck in a 'do loop' of sorts. Very frustrating as it seems the return checks out for accuracy in all other ways.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 27, 2026
Reviewer name: LinneaM2
4 out of 5 stars
4 out of 5 stars review

Thorough and Accurate but the State section needs

I have been using TurboTax for 30 years and have always found it very accurate and helpful. I very much like the options to step through every topic, those have helped me find additional entries that I would haveentries that I would have missedentries that I would have missed onentries that I would have missed on my ownentries that I would have missed on my own. However, this year I had the State version and found that it is much more difficult to use. If I had to go back to the Federal section to check something when I returned to the State section, I had to start all over again to step through the questions and click buttons to answer yes or no just to get back to where I had left off. It would be very helpful if the State section had different tabs like tthe Federal "Wages & Income" or "Deductions & Credits" etc.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.