Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,277)
  2. 4 stars24% (3,774)
  3. 3 stars16% (2,477)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

Member photos

Sort by |
Showing 1,281-1,290 of 15,921 reviews
Mar 29, 2026
Reviewer name: DisappointedFiler1884
2 out of 5 stars
2 out of 5 stars review

Overpriced, Buggy Software

Software seems to have more bugs this year - had to fix several fields that did not correctly import from last year's filings, or strange defaults were auto-selected. Be sure to double-check the fields. UI/UX had strange bugs too. We are paying a lot of money for this software to be experiencing quality issues like this. Not pleased at all.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 11, 2026
Reviewer name: The Allnighter
4 out of 5 stars
4 out of 5 stars review

TT is a huge help over filling out form manually.

TT had problems downloading and incorporating the Schwab 1099 composite and it took extra time for me to figure out what was missing and where. it worked much better last year (2024). Also had difficulty adding a depreciation able asset to my rental property.. Additionally i think TT should have done a better job with the Wisconsin tax form. Caused confusion.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 2, 2026
Reviewer name: Akohls
2 out of 5 stars
2 out of 5 stars review

Someone is not doing their job properly

I had to do my New Mexico taxes a second time, due to the fact Turbo Tax did not have the distribution taxes figure out at the time I filed first. Being that taxes is what Turbo Tax does and you get paid for it, you would have the program checked and ready to be used by the filers.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 24, 2026
Reviewer name: Rudeness 1
4 out of 5 stars
4 out of 5 stars review

No ability for third party to discuss a return

There was no ability to enter a person who can discuss this return with the IRS if needed. That should be a question Turbo Tax asks, in case the preparation of the return was assisted by a relative. In my case, preparation was for an elderly parent who needs someone who can answer questions from the IRS, should they ask.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 21, 2026
Reviewer name: JV2026
5 out of 5 stars
5 out of 5 stars review

Thank you Intuit!!

Very easy to use, the walkthrough helped alot in the process. the help feature was easily understandable. accuracy was spot on (since i have friends that know about taxes and double check your work) but overall it helped me get through this season quickly and no hassle.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 29, 2026
Reviewer name: Stanorjim
4 out of 5 stars
4 out of 5 stars review

T-Tax Still has some issues

Many of the instruction use three letter acronyms that I don't understand. T-Tax made some errors that I had to correct. Why is that? The import function is clumsy and not useful. I should not have to import through the Intuit website. Why can I import form my financial institution as T-Tax had done previously

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 11, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Mac Version is poor.

Using MAC desktop version. Interface very poor. No automatic continuation from one session to the next. App seems not to recognize that a return is in process session to session. Printing options and process is not useful. The ability to select individual forms to print is inhibited by the size of the "form" selection window.. All in all, the Mac version is a poor implementation of the application. Sad that the Windows version will now only run on Windows 11. Really sad that I'll have to purchase a new computer just to run Turbotax. This may be my final year to use the app.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 12, 2026
Reviewer name: ADCPDX
2 out of 5 stars
2 out of 5 stars review

Quality declining

Navigating through the process was made far worse in the 2025 version. For example, in the income section, I pick a type of INT, then realize I was on autopilot and should have picked DIV. Getting back to that list of types again was really super frustrating. I also encountered a form related to entering college expenses, which had three form boxes with dollar amounts entered by me. This form was showing an error saying that the two lower boxes must add up to the amount in the top box. They did add up perfectly. I finally found a post online where TurboTax support said you have to round up/down the numbers to get this form to pass, which I did. This was posted online months prior to me encountering it - why never fixed/patched? Very frustrating!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 16, 2026
Reviewer name: ChrisM61
5 out of 5 stars
5 out of 5 stars review

Support was incredible!

I reached out to an expert named Doug. Doug was patient and researched and answered every question I had. He spent a lot of time with me and never made me feel like he was in a rush to finish with me so he could help someone else. I was relieved when I finally submitted my tax forms and felt supported through the process. Thank you, Doug!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 7, 2026
Reviewer name: yinyon
2 out of 5 stars
2 out of 5 stars review

Disappointed this year

This year was not a good year for TurboTax. Program bugs prevented updates from working; the software had to be removed and re-installed. Forms were not ready until well into 2026 - there is no excuse for not being able to enter Schedule D data and get a reasonable estimate, perhaps based on prior year or tentative tax law, as soon as the early releases are available. The software does not remember choices made on the tail end of forms ("None of these apply"). Thumbnails (for example, of downloaded forms) should show additional details (for example, T,S, or J for 1099s) Some fields generated from downloaded data print so small as to be illegible both on screen and in printed forms. It prompts at every opportunity to sign up for additional services that were previously declined. Really disapointed this year,year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401