Because several software programs where no longer being supported by my older Windows 10 computer, we decided to purchase a new computer with Windows 11. I had zero issues with 2025 Turbo Tax Premier down loading, setting up, and filing. I've used Turbo Tax in the past and once I got it loaded, I liked how easily it walks you through each step.

I have used Turbotax for at least 8 years. It almost makes taxes easy. This year the glitch was Turbotax trying to make me fill in my Schedule from my Notary business from 2 years ago while it was rechecking my taxes for this year. Since I had no info to use, I had to make up answers so the program would let me go forward.

Turbo tax federal return was done correctly, I reviewed the paper copy and e filed the federal return. But I will NEVER file the Turbo Tax state return again. This is the 2nd year it INCORRECTLY listed the amount of US savings bond interest for my state return, which is not taxed by my state. I very carefully entered that type of interest as Box 3 interest from my bank's 1099-int, but when I did the math on paper, it was obvious to me that turbotax combined box 1 and box 3 interest as not taxable on the state return. I'll do my return on the state website so it will be correct.

This year I want to scream. Forced Win 11 upgrade, continual ads to buy services, file online, support, etc etc, unable to get past bill address info when trying to efile. Multiple issues with valid passwords not being accepted, multiple passes through cumbersome security. Not a happy camper.

Filing was easy, but I wish I knew about the $40 processing fee for returns before I paid. I probably still would have purchased the software, but I didn't like being surprised. I ended up opting to mail my return instead, since Certified mail for two letters is still cheaper than the processing fee.

I have used Turbo Tax for several years. This year the Energy Credit form 5695 caused my return to be rejected by the IRS on February 27, 2026.. I did a ton of research and many hours of my time to try and find out what happened. I found out that it was a Turbo Tax calculation error and was supposed to be fixed on March 6, 2026. It has not been fixed, and I read other people's advice to delete the form and start over. I did that and it was exactly the same. I manually entered "NO" on Line 25A to see if that would solve it. I do not know if it was accepted or rejected at this point. I am going to look for an alternative tax filing company next year. This was very stressful and disappointing.

My overall experience with TurboTax Premier was positive; however, I encountered a system issue when I needed to log in after ending a previous session. I was asked if I wanted to install the software each time I logged in. In addition, there was a counter that was decremented by one each time I logged in. I was concerned I would not be able to log in if I exceeded the five log ins that were available to me. To avoid program log in issues, I kept the program live on my computer.

Program is no longer intuitive to use. Several issues again this year. Your daily program updates give me zero confidence in Turbo Tax being well designed tax prep software. I like to download the software rather than use the online version so I see the daily updates. For this same reason I feel the same about the online and assisted offers you have.

After completing my returns, just before e-filing, I was reviewing my printed copy and discovered that Turbo Tax had double entered Edward Jones interest and dividend numbers for Form 1040 Schedule B.Had I not caught this double entry I would have lost over $1000 in my refund (So much for 100% guaranteed accuracy). I contacted one of your techs via phone and we attempted to set up a screen sharing session which proved to be extremely difficult. Thanks to Yasmaria's (I'm sure I misspelled her name) tenacity we finally succeeded with the screen sharing and she was able to tell me how to delete the double entry. I'd like to give 5 gold stars to Yasmaria for her help. Over the many years I've used Turbo Tax I've noted your effort to double check entries, but I'm extremely disappointed you missed this double entry. In today's AI environment it should have been a no brainer. Additionally, part way through Turbo Tax I was cajoled into upgrading from Deluxe to Premium - after doing so, I didn't observe any value added.

I was unable to file my State Return in the online interface. I finally had to open the app which was I glad I had downloaded. I knew how to use because I had before. Finally my State Return went through. You need to fix the online interface for state returns. It sucked.