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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 1,251-1,260 of 15,873 reviews
Feb 11, 2026
BigDMICH
4 out of 5 stars review

need the internet even if you have a download

I was rather surprised as to lack of access to some features of TurboTax if you don't have internet access. Could not update my listed charitable donations. Very frustrating. Also when I had to review my 2024 numbers for agreement it did not show my amended numbers.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 4, 2026
Senior cat Mom
3 out of 5 stars review

TurboTax is not as easy as it used to be

I am so glad to transfer last year's basic info to this years. To maneuver and find things is getting more and more complicated. Would just like to see and find the tax forms exactly like the ones I got in the mail. Glad some of the forms can be downloaded from the company, like Schwab. Glad tech support is available but we couldn't get my computer to recognize the app she needed to screen share to help me. Would have been much less stressful to have my issues just explained to me versus screen share.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 10, 2026
MickeytheK
5 out of 5 stars review

TurboTax is a great product

Changing the look-and-feel of the product from last year to this year made it a little awkward for me, since I am used to a particular look-and-feel. I also could not find the non-cash charitable contribution valuation guide that was previously in the program.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 14, 2026
Bill46hh
5 out of 5 stars review

2025 Forms for Bill46hh

Again, This year was a little confusing downloading and restarting but I got it done ok. Later the programed asked for another 2nd passcode-done. Again, I will be doing my son's form soon and he moved to CT during the year. i will need to add a 2nd state and hope to use the $10.00 credit, etc. I'll need to know -do I get prompted? I used Turbo Tax for years and I like that prior years info in carried to the next year. Bill46

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 14, 2026
Engineer Bear
3 out of 5 stars review

Solid product but with blemishes due to complexity

The product works as well as previous iterations, which is pretty good. But as soon as you stray off the well-trodden path the help gets confusing and contradictory. And forcing users to run Windows 11 is outrageous, there is no apparent need for it. And pushing users to use the online version is a bridge too far. Next year I will be taking a closer look at alternative software and may or may not continue with Turbo Tax. It's not a bad product but there's a limit to how much of the tax code you can support in software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 22, 2026
Anonymous
3 out of 5 stars review

Can't get to NY State return

Could not fill out of file NY State return. TurboTax Premier got in a loop, downloading the State software, then asking me to Start that return, then downloading the software,....... I'm still waiting for support to communicate a fix before I can file my NYS return.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 15, 2026
jablonsj
3 out of 5 stars review

Disappointed 'Its Deductible' is not available

I have ben using Turbo Tax for over 20 years and I have always been very satisfied with the product and I would rate it very good to superior. However, this year I cannot do this because one of the features that I have come to rely on was gone and I had no idea that it was eliminated. The 'Its Deductible' feature was always a plus to make sure I could get all of my charitable contributions in order in a mass input. Unfortunately, it was not on the 2025 Turbo Tax. As a result I can only rate this tax product as average. I may need to look at other tax document prep software to see if they have easier programs to keep my contributions in order. I would strongly suggest putting this feature back in. I know many like me rely on this to get things in order quickly for the maximum tax refund.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
Alleycat14
5 out of 5 stars review

Great software, but the website is not responding

c O U L D TurboTax works fine. On the other hand, the related website is again not responding to attempts at making payment to file the state return because it does not respond to repeated attempts to edit the payment method. My credit card used last for payment changed, but I cannot make the payment because the website stalls when attempting to add a new payment method. This is after at least three attempts, so I have delayed filing the state return. I also had this kind of difficulty when filing with TurboTax in 2025 for my 2024 filings.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 2, 2026
bjam86
2 out of 5 stars review

Rough experience after web

It was a pretty rough experience using the desktop version after years on the web. - UI not very responsive - Search functionality is vastly superior on the web - Lots of little pieces make life extremely tedious For example, when correcting digital asset names, every time I entered a name it overwrote the description. Using the UI didn't show any context for the question.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jan 24, 2026
JEDK5
4 out of 5 stars review

Frustrated

I was frustrated trying to find where to enter a simple $3.11 Wash sale loss disallowed. Any searches came up with the same instructions, not very clear. I finally found it by checking the box by the Adjustments to Cost Basis. You could make that easier.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.