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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,277)
  2. 4 stars24% (3,774)
  3. 3 stars16% (2,477)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 1,251-1,260 of 15,921 reviews
Mar 28, 2026
Reviewer name: taxpayersanonymous
4 out of 5 stars
4 out of 5 stars review

Good, but didn't know about the processing fee...

Filing was easy, but I wish I knew about the $40 processing fee for returns before I paid. I probably still would have purchased the software, but I didn't like being surprised. I ended up opting to mail my return instead, since Certified mail for two letters is still cheaper than the processing fee.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Feb 27, 2026
Reviewer name: Zahnz
5 out of 5 stars
5 out of 5 stars review

Multiple year user

Long time TurboTax customer - always find the tool very easy to follow - interfaces/downloads with financial accounts compatible thus very accurate and time saving for me - particularly like the structure of TurboTax such that I am able to walk through each section, add to, edit, pause, and return at my own pace. Support for audit protecton function is a nice add-on although I have never needed it thus far.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 31, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

TurboTax is a Great Product

I have used TurboTax for many years; I love how the software walks you through each step in preparing the taxes and suggesting entries to maximize the tax refund due. .I, also love the review at the end to make sure everything is complete and accurate.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 11, 2026
Reviewer name: PreviousandCurrentUser
4 out of 5 stars
4 out of 5 stars review

Needs some extra polish this year...

Hyperlinks to get more information appear to just go to the main TurboTax page. There an additional search is needed, rather than connecting to relevant information. Additionally, search results on the TurboTax page are less relevant than in the past. Also, tax return printing features are not as good as in previous versions. Printing of the tax forms for link defaults to printing of a copy for home records. Additionally, When printing is done, it doesn't ask if you want to save a personal copy, so you have to click back a low to get there.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 22, 2026
Reviewer name: 22Feb26
3 out of 5 stars
3 out of 5 stars review

Buggy, Incorrect MA, INTEREST Calc.

Not the easiest. Shameful Nickel & Diming for state e-filing. Multiple credit card transactions to get to e-file documents. Why does it cost $25 when using my internet connection to submit a document? Importing documents from Etrade did not work - tried multiple times.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 9, 2026
Reviewer name: Richard12260
5 out of 5 stars
5 out of 5 stars review

TurboTax is very helpful!

I have used the Turbo Tax software for many years. It helps me to complete an accurate return. I like how the software walks me through the process, going through each topic. Also references items that are uncommon but possible. I also like how I can save a pdf version for future reference, saves me on storing tax returns for the seven years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Apr 3, 2026
Reviewer name: Delano 42
4 out of 5 stars
4 out of 5 stars review

The turbo tax 2025 version is awesome!

Very good, however, the first time I used the 2025 Premier turbo tax version, it didn't lead me to the Form only part right away. I had a hard time preparing other taxes for my family and friends. It appeared the 2025 turbo tax was only limited to my taxes. I didn't purchased t the software to do only my taxes, it was for me, my family and friends.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 20, 2026
Reviewer name: FORM 540 LINE 12 WAGES
4 out of 5 stars
4 out of 5 stars review

ERROR IN CALIFORNIA FORM 540, LINE 12 WAGES.

EVERYTHING WORKED FINE UNTIL I TRIED TO E-FILE MY RETURNS. ON FINAL CKECK FOR ERRORS, TURBOTAX PROGRAM KEPT TELLING MY THAT THERE WAS AN ERROR IN CA FORM 540, LINE 12 WAGES OF "9797".. iT SAID TO GO TO THE W-2 WORKSHHET AND FIX THE ERROR. I OPENED THE FORMS TAB AND LOOKED FOR A W-2 WORKSHEET. THERE WAS NONE SINCE I DID NOT HAVE ANY W-2'S OR WAGES. I TRIED PUTTING A ZERO ON LINE 12 OF FORM 540. i GOT THE SAME ERROR MESSAGE TO FIX THE FEDERAL W--2 WORKSHEET. I GOT THE SAME ERROR AGAIN. FINALLY, I DELETED THE 0 ON LINE 12 AND LEFT IT BLANK. I WAS FINALY ABLE TO E-FILE FED AND CALIFOAX RETURNS. THERE IS A GLICH SOMEWHERE IN YOUR PROGRAM.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: JWat999999
2 out of 5 stars
2 out of 5 stars review

Good but the little annoyances just bring it down

So many parts are easy to use. However, there are times when simple BACK button would be very useful. Aka, I click one thing and then my taxes oddly change in a HUGE change. Then the integration with city and state taxes is awful to navigate. I cant find those topics. Then there is the errors page where I try and submit and it is really unclear how to solve an error, when it's exactly as it is on my form. Just infuriating.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 12, 2026
Reviewer name: Brad 60
4 out of 5 stars
4 out of 5 stars review

Turbotax 2025 Review

Turbotax works really well, however for the firs time there was a bug with the capital sales worksheet. I got in a loop on one question and it would not move on. I had to research the problem online and finally found a solution and had to fix the problem myself in the forms. It took quite a while to figure this out. This is the first time I have had this type of problem with Turbotax. Otherwise it is quite a useful piece of software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401