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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,252)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 1,251-1,260 of 15,855 reviews
Apr 12, 2026
Reviewer name: DRaja
4 out of 5 stars
4 out of 5 stars review

Unable to use Online version

I have a lot of trouble filling in Form 3840 (Like-Kind Exchange). I sold 2 properties, each in exchange for 2 other properties and the online version does not allow me to enter this properly. Due to this Im forced to use the desktop version where I can key in manually

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 12, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

TurboTax sucks

Nothing was easy: Kept telling me to enter my Canadian income... There is none and never was Completely messed up my Fidelity info. No way to check if it got everything Hard to navigate Hard time finding last years return to help with this year Too much else to list I have been using turbotax for many years and it now is unusable

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 4, 2026
Reviewer name: Product Problem
3 out of 5 stars
3 out of 5 stars review

lost information

TurboTax user for years. However, this version was less user friendly. But primary reason for reduced rating is glitch in system caused loss of information already input (approx half of information). Required a couple of hours of delay and reinput... plus big concern over confidential information "lost who knows where". you must do better tha this.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 21, 2026
Reviewer name: TreasurerID
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is addicted to Artificial Stupidity

I had a significantly higher frequency of looking for answers in the Help menu and on line because your tool tips to explain things are getting fewer and fewer. Since you are using more artificial stupidity this year--that should be more of them than prior years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.

Apr 4, 2026
Reviewer name: LuJi
4 out of 5 stars
4 out of 5 stars review

TurboTax is good overall !

Turbo Tax is easy to be using. I had TurboTax for over 10 years. Only this year filling 2025 tax, I had 1 error on state tax M1W form. I called Support agent, she helped me very patient for over an hour. that error still could not go away. Finally. I have to print my state tax files and using mail filling

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 23, 2026
Reviewer name: BL20260323
5 out of 5 stars
5 out of 5 stars review

TurboTax is great but need improvement on IRA

Having used TurboTax for many years, but only this year I have some issues with it. I have a special issue to input with Return of Excess Roth IRA into a brokerage account, rather than Recharacterization of the excess Roth IRA contribution。 Have to manually create substitute 1099-R while waiting for my official one next January。

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 12, 2026
Reviewer name: Dale2026
5 out of 5 stars
5 out of 5 stars review

Exceeded my expectations.

Interface between interview mode and looking at the forms was easy and helpful. The download feature for my investments was quick and it had security features for my protection. The accuracy of the review process was spot on. This version of the software was compatible with my needs.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Mar 7, 2026
Reviewer name: MitchMeller
5 out of 5 stars
5 out of 5 stars review

TurboTax

I completed my return without needing help from anyone. I was surprised when my returns were rejected. Evidently the government was still updating some information and was told to come back after 3/6. We'll see if they go through today. Sometimes there's a little confusion between my Intuit personal account and my business account for QuickBooks.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 11, 2026
Reviewer name: DEKBB
4 out of 5 stars
4 out of 5 stars review

Problem with form 2210-I, but rest was good

Problem with form 2210-I. I enterer AGI numbers, everything looks great, penalty is gone, save file ... Next time I go into TurboTax, the AGI numbers are gone and the penalty returns. I finally had to enter the numbers via a different avenue that I discovered via the internet - NOT TurboTax.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 6, 2026
Reviewer name: TurboScout 2025
3 out of 5 stars
3 out of 5 stars review

TurboTax is slipping

I thought that TT was more difficult to use this year. I especially had difficulty downloading Etrade tax forms. It simply didn't work. The download from C. Schwab was also difficult and I ended up doing it twice and ended up with redundancy with no amounts on the 2nd try. I then had to delete the empty 1099-int, 1099-div and 1099-B. The 1099-R didn't download several fields and consequently I then had to manually enter them (after it caught them on the error check). The rental property safe harbor QID doesn't seem to allow me to put all my rentals into 1 enterprise - why not?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401