Imports screwed up second year in a row. Idiotic not to provide mailing addresses for payment at the end of the e-file process. I assumed I would be able to hit "back" to get to those rather than note the addresses in midst of process. Back button did not allow to revisit. $25 charge for state e-filing is crap as are the other intrusive upsells.

Turbo Tax used to be a great product, but not anymore. The things that distract me the most when I want to concentrate on doing my taxes are: (1) the non-stop screens that try to sell me stuff I don't need; (2) removing Its Deductible without telling me BEFORE I bought the product; and (3) the constant attempts to get me to use the online version instead of the desktop version. I will never buy Turbo Tax again.

Generally good; however, it doesn't perform all needed calculations - especially when providing information to avoid penalties resulting from irregular timing (usually mutual fund distributions at the of each year). Also, TurboTax fails to recognize my son's disability status correctly. I find myself looking for the TurboTax error each year and overriding some information.

TurboTax has become noticeably more difficult to use over time. The explanations provided through its help links are often convoluted and unclear, making it unnecessarily hard and time-consuming to complete my taxes. Multiple times I had to rely on external tools like ChatGPT or Gemini to get straightforward answers—and those tools consistently delivered clearer and more useful explanations. It's frustrating that Intuit appears more focused on promoting additional paid support services than on improving the core usability of the product. Users should not need outside resources to complete a tax return with confidence. Intuit should prioritize simplifying the interface and providing clear, accessible explanations within the software itself.

I had two special situations that TurboTax did not handle well for me for tax year 2025. Those were: recording of a worthless stock situation and the filing of form 709 (gifting related). I had to do significant research outside of TurboTax to figure out what to do. Form 709 wasn't available in TurboTax and will have to be manually prepared and mailed outside of TurboTax. That was disappointing.

Turbo Tax worked great. Have been using for over 20 years. The Foreign Tax Credit is difficult to use and I feel I left Foreign Tax Credit on the table. Instruction vague and not easy to understand and could only get one of 7 countries to get through to credit calculation . After 3 hours of trying gave up. Could not get through to Turbo Tax . did not take the highest number / country I entered left over $500 of credit behind. Made the statement in wording I could get up to $600 credit for Married filing joint but gave no instructions, gave nothing to help. This is poor Turbo tax!

It would be helpful to make an explicit instructions for entering all countries with foreign income on a brokerage statement as a single entry for foreign tax credit purposes to avoid redoing forms from scratch after figuring out that only 1 entry per broker per country is allowed.

I tried the online version, but the desktop is far more inviting and easy to follow. I only tried the online version because it was not clear whether TT was dividing the categories into e.g., desktop=must mail it in vs. online= dont have to mail return in. The online version could be most improved by copying the more comprehensive instructions in the desktop version--or inviting only certain eg "EZ" filers..That point could have been made clearer at the entry points.

I am upset about the refund processing fee of $40. I had my acct number on the file and also paid $80 for the Turbo Tax software. Even if I agreed to this, I feel that intuit is ripping me off by having my refund go through another bank and charging a refund processing fee.

Data import function is terrible in the 2025 version of Turbotax. What was previously an easy process of downloading your bank' data into the tax return because a nightmare. Ended up having to manually type in the data because, while it seemed to download into Turbotax, there were messages about it needing 'review.' Very frustrating. Took much longer to do what was a very simple tax return. Not happy.