I had to wait on Turbo Tax to update depreciations before I could file. I also had an issue getting my last year's return linked. It took me several week and about 5-7 hours total trying to accomplish this before I coul file my return. Would you be happy?

The worst filing experience ever. I've been using TT desktop since it was on 5.25 discs and this year it was painful. The TT site only wanted to start a filing online, questions were never answered. When I attempted to access TT2024 which was still installed on my desktop I needed an activation number to view after it updated?? Constant upgrade requirements, annoying digs for more money... Next year I'm finding another filing method

I didn't speak with anyone at TurboTax. My concern is that when I was ready to transmit our returns there were 2 errors to fix before I could transmit returns successfully. Why wasn't this corrected in the review section before I got to screen that said everything looked good and ready for sending the returns? I never experienced this fault in all the years I have been using TurboTax. Thank you

We have used Turbotax for decades. The program isn't quite as easy to use as it used to be, but we continue to like and use the desktop product. Certainly no comparison to trying to do this manually, as we have a lot of deductions and other credits. I feel confident knowing I don't have to check my own math with the calculations being done for us.

This is the first time I have used TurboTax. It was a chore, BUT I had a cadre of amazing people helping me throughout my ordeal. I am sold on the ease of use with the caveat "after the first time". The format is simple, straightforward, and if you're well prepared, easy to navigate. I am fully committed to the 2026 program. The internal features are well articulated, and the compatibility with IRS forms is very accurate. I'm glad to have had the experience. It will be repeated.

I have used Turbotax for at least 8 years. It almost makes taxes easy. This year the glitch was Turbotax trying to make me fill in my Schedule from my Notary business from 2 years ago while it was rechecking my taxes for this year. Since I had no info to use, I had to make up answers so the program would let me go forward.

Product does a reasonable job of walking a taxpayer through topics but seemingly skips sections which must then be addressed through the summary page, when it becomes clear the tax software thinks a section is complete, yet entire topics have been omitted. A knowledgeable taxpayer can easily navigate, knowing what needs to be accomplished. Also, paying for a State filing with a credit card via the Intuit site is the most difficult purchase I've ever made online... incredibly poor webpage layout and clumsy interface. Just terrible.

I like the guided prompts for input. I think some of the 1099-R handling could better, especially when only a portion is taxable as different activities from an IRA or 401k could be combined on one 1099, as conversions and direct rollovers need to be handled differently. I do not like all the pop up things trying to get me to buy a service or that I have to wait for a specific date to upload my tax forms from a brokerage when they are actually ready before that date. Can't we try and fail if they are not really there?

Turbo Tax is a great way to file our taxes. Easy to use/install/update/file. Context sensitive info available on each topic, line, and category. We have used TTax for 25+ years. Direct info downloads of tax data from banks, brokers, and investments. Never had any problems. Easy Peasy Thanks TTax

turbo tax was giving me an error for data i put into my 1099r box 18. it was telling me that the data was to long for the box yet i was putting in the information provided on the form. Turbo tax would not submit my return unless i removed the info. Now there may be a discrepancy between the 1099 they receive and the one i submitted.