Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,277)
  2. 4 stars24% (3,774)
  3. 3 stars16% (2,477)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

Member photos

Sort by |
Showing 1,151-1,160 of 15,921 reviews
Mar 14, 2026
Reviewer name: JAT57
3 out of 5 stars
3 out of 5 stars review

SosSo Tax prep

This year I did the Premier version still using most of the Forms from last year. The interview process did not check correctly for double form entries transfers and seem to forget that a 1099-R was taxable which I corrected. IRA withdraw showed in 1040 no tax taken out and BOX 7 option 7 selected didn't really fix that until you go to 1099-R manually goto "Verify Box 7 Dist. Code" and review the options and select A4 in my case else the Turbo TAX totally misses this review ck from what I experience. For ADU Labor/Material deductions I never could figure which form to use so I ended up putting it on Schedule C since this was to be used for support services. Section 179 and 1065 all that is confusing for that sort of tax deduction.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: ray7746
3 out of 5 stars
3 out of 5 stars review

2025 Software is Difficult and Glitchy

The software for 2025 is glitchy and had frequent delays on moving to the next page when clicking the "continue" or "next" buttons. In some cases, all entered data was lost and we were returned to the beginning of the income or deduction section. Overall, generated a seemingly accurate return, but the user experience for 2025 was not great.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 21, 2026
Reviewer name: strabbs
5 out of 5 stars
5 out of 5 stars review

Solid Product

Been using TurboTax for years. It has been a good product. Starting my return this year, I don't remember being given a choice of preparing my return - "On-Line" or "Desktop". That option showed up when I saved and restarted my partially completed return. I'm glad I chose the 'desktop" option as it more closely matched what I have used in prior years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Mar 9, 2026
Reviewer name: James1592
5 out of 5 stars
5 out of 5 stars review

Do your own taxes using TurboTax

I used TurboTax Premier to help me file my taxes for 2025. This software really helps to guide you through entering your tax information, and greatly helps to simplify doing your taxes. I have used this software for decades, because I know I can do my own taxes without needing any additional help.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Apr 14, 2026
Reviewer name: JDrummond
5 out of 5 stars
5 out of 5 stars review

This is all you ever really need!!!

Worked in a comprehensive manner without the need for additional assistance for the most part. I did get hung up on importing data from Merrill Lynch as I selected the wrong line. The agent walked me through that. There was the issue with California involving Line 76. Just had to insert IRC 1362 or something like that. Think it is a glitch but maybe harmless.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: Importit
1 out of 5 stars
1 out of 5 stars review

Error with inherited IRA import

The import of an inherited IRA didn't work correctly and resulted in an error of $801. I paid for your advisor and we walked through the return and I actually found the error. I should be refunded the $60 for the advisor since I found the error and it was Turbotax's problem.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 7, 2026
Reviewer name: Tkonte
1 out of 5 stars
1 out of 5 stars review

Crippled software

This will be the very last year I have used your Tax software and note I have used TurboTax since its inception! For a while I did business to business sales and highly recommended your software and for over 30 years I have been involved with supporting IT for small businesses. I will no longer use or recommend your software after you crippled the software to not install on Windows 10 EVEN though Microsoft allows for additional support for Windows 10. How much did Microsoft pay to cripple your software for Windows 10?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 2, 2026
Reviewer name: yebbe0114
2 out of 5 stars
2 out of 5 stars review

I'm confused

I'm doing multi-state filing using the software, and was very confused as the software made me choose the resident/non-resident option when other AI tools were telling me to choose partial resident filing due to my partial existence between different states. That led me to pay extra for possible defense and confirmation, but software itself gave me little confidence while navigating

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
Reviewer name: TurboTax Mass
5 out of 5 stars
5 out of 5 stars review

TurboTax 2026 Review

Overall it went pretty smooth. One area that could use a bit more instructions was the following: When entering a 1099-R I got to this screen Titled: "Tell us which person may have qualified for a penalty exception". Since there was only one person I assumed I should select Continue, but that didn't display the exceptions. I finally figured out I needed to select the Edit pencil icon to see the Exceptions. I recommend something like: Click Edit to see the Exceptions.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 25, 2026
Reviewer name: Blooey
3 out of 5 stars
3 out of 5 stars review

Very frustraing

TurboTax 25 charges $25 ro file my state return. When I tried to enter my credit card information, it would NOT let me enter any month beyond 10 (October) for the expiration date. Very, very frustrating. I will definitely consider using a different tax payment app next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401