Skip to Main Content
Sams Club
Sams Club
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Member photos

Sort by |
Showing 1,151-1,160 of 15,873 reviews
Mar 7, 2026
JRWTEXAS
3 out of 5 stars review

TurboTax has taken a few steps backwards.

For the first time in many years I had some difficulty with the product. First on download of information, one of the downloads did not fill in all of the information. I had to go and redo that download, Thankfully I caught the mistake prior to filling. The second area is the interface. It was far more user friendly to manually enter data in the past. The new interface is no what I would call user friendly being much more cumbersome to go through. I really saw this when I was attempting to figure out what income I was missing.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 27, 2026
Warreen316
3 out of 5 stars review

Weaker by the year!

I own a rental house. In 2024, I had to pull from my 401k to put a $7000 furnace in it; I wasn't allowed to deduct it. In 2025, I had to do it again to replace a roof costing $17,000; I couldn't deduct that either. But I was charged taxes for the income I sunk into a rental! TurboTax seemed weak this year. I had SSA-1099SM that I couldn't find anywhere that form was referenced.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 12, 2026
Stu Penn
4 out of 5 stars review

Bugs in Mac version

I called TT customer service to help me with not being able to enter my1099-B data manually. After a half hour on the phone, he could not help me until he finally said close and restart TT ... and this resolved the issue. But I had to restart TT for every 1099-B I wanted to add (for my Mac version)! And I've run into software issues with the Mac version before (for previous years). I've never had any issues with the Windows version. I don't think Intuit spends as much effort on the Mac version to make it run correctly as they do for their Windows version to make it bug free.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 17, 2026
Waistingtime
4 out of 5 stars review

Turbo tax has gotten better in some aspects

Turbo Tax is overall a good tax perpetration my experience over the years has been taxing with the downloads freezing in mid process. This year it was good quick down load and as usual the install took some time but that is a given with the software. I can not speak on compatibility because most of the inputs except financial down loads are manual. Have not used any other tax soft ware ex. tax act so I can't comment.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 13, 2026
EdweirdoR
2 out of 5 stars review

TurboTax little change over the years

I've used TurboTax for at least 30 years. It has changed very litte. It's still ponderously slow, cumbersome to use. The interface is little changed from five years ago. Only the barest changes to the interface seem to be made, nothing to improve the performance or user experience. Installation is incredibly slow.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 15, 2026
Robert0Allen
4 out of 5 stars review

Send This to Tech Staff

Multiple problems today trying to launch and update TurboTax to complete my 2025 tax returns. First I tried to launch TT by clicking on a return I had been working on, but nothing happened. I shut down my Mac and restarted, but this made no difference. Then I clicked on TT icon in the dock. Same result even after shutting down and restarting the computer. Finally, I removed TT from dock and launched the app from the Applications folder after once again shutting down and restarting. This finally worked. (Running macOS Tahoe 26.3.1)

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 7, 2026
TamTK
4 out of 5 stars review

Great software but has some flaws

Both last year and this year, when I submitted my Federal tax return with TurboTax, I was notified from the IRS that my return was Rejected. I had to physically go into Deductions & Credits and under Affordable Care Act (Form 1095-A) fill in the information that was required. Then refile my return with the IRS. TurboTax should be prompting me for this information as I had already listed that I had a Form 1095-A. Hopefully this can be fixed for upcoming years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 8, 2026
sco_swe
4 out of 5 stars review

Good questions and forms, but submit was frustrati

I went through Federal, State (Ohio) and School taxes without a hitch. I efiled federal, then wanted to efile state for the first time. Then I discovered two problems. 1) I need to provide the state with additional documentation, but could not attach additional docs. 2) I could not find anywhere whether my Ohio School income tax return would be included if I E-filed my state. It was not until after i was almost completely through with the state e-file that the school taxes were mentioned. Very frustrating not knowing before the end.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 28, 2026
JeffCinSac
4 out of 5 stars review

It's still OK but getting worse

TurboTax used to be great, now it's only OK. They removed the "It's Deductible" add-in from the charitable contributions section. In several areas, I felt prompts/questions were unclear, seemingly almost AI-generated. After entering my bank routing information to pay my federal amount owed, I had to enter it again (each time twice, actually) to receive my state refund; there was no "use the same account" feature. In previous year, one could import a combined 1099 from Vanguard without having to buy Premier, but no more.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 15, 2026
junk required
4 out of 5 stars review

review

could not upload CVS files for crypto transactions like I could last year what happened to this feature? When trying to file online could not use a credit card with an expiration month past 10. It just wouldn't come up in the dropdown box. I had to switch to another credit card with a month less than 10. Couldn't resize the window to show the entire dropdown list if there was a 11 or 12.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.