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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 1,131-1,140 of 15,873 reviews
Mar 19, 2026
Bedpan
5 out of 5 stars review

Turbo Tax E-File Questionable for State Return

Have always been a fan of the product, but it insists I use e-file for my state return. When I print the state tax documents it even tells me not to mail the forms because I have sent the state return via e-file. Very strange and I cannot work around it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 2, 2026
29617
4 out of 5 stars review

TurboTax Problem

I was required to file two different returns. When was imputing the tax info online and had completed the Federal portion of the second return and was just finishing the second State return when TurboTax decided to save my return automatically when I was not ready. That automatic "save" captured two state returns in one Federal return. I had difficulty in removing the second State return. I had to completely eliminate both Federal and State input on both of the second return and start a completely new return manually entering all of the data for the second return on the Desktop Turbo Tax avoiding any input on Online.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 23, 2026
BrewHound
4 out of 5 stars review

Turbo Tax may be falling behind?

I've been using Turbo Tax forever. It's getting more difficult to use, and they made me upgrade this year to do something that I've been doing for years. I also had to buy a new computer because they wouldn't allow me to install on my existing computer.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 9, 2026
Noname available
1 out of 5 stars review

Turbo Tax was terrible this year!!!!!!!!!

I have used Turbo Tax for years and this year was a terrible experience!!! I have talked with other members of my family and we all feel you should go back to your design in prior years and remember all of your customers are not young anymore, but still believe in following the law and filing my tax return each year!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 16, 2026
Redmiata98
4 out of 5 stars review

Almost a 5 star software!

TurboTax is great. It is simple to use and accurate. It has explanatory references for most of the entries and is always accurate. i have confidence in this software and have used it since I started paying taxes over 50 years ago. There is ONLY ONE CONTINUING problem that has existed since the 2023 tax year THAT HAS NOT YET BEEN FIXED: The automatic or a question that prompts if the user has Military Retired income to exempt in Virginia. The information ("Military Retired Pay") is input for the 1099-R in the Federal section but there is never a prompt/question to edit the Virginia tax input to ensure that the exemption is recorded in the Virginia tax input. This currently has to be done manually by the inputter and if you are unaware of it you will not make the input. . As a result, many are losing this exemption and the tax assessment difference! when this is FINALLY fixed, they will be a 5 star software!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Customer Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 14, 2026
PHS2025
3 out of 5 stars review

TurboTax was frustrating this year

It's easy to use, but there are bugs on form 8283, specifically with section A columns (g) and (i). And when I try to override them it won't let me e-file. The resulting return is probably good enough, but it is not accurate according to IRS instructions. I spent 2-3 hours on the phone before I was finally told there is a known bug. This was frustrating and honestly makes me wonder if there are other mistakes I haven't caught.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 9, 2026
Brentano
4 out of 5 stars review

TurboTax far easier than doing taxes by hand

I've used TurboTax for more than 30 years, and have always been satisfied with the final documents, despite software glitches over the last few years about which I could find no answers from the Community forum. Intuit would do well to analyze the hundreds of problems posted every year to create a troubleshooting guide with suggestions from the software developers, rather than the often unhelpful suggestions by user-laymen.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 24, 2026
lkjsaxbcliywetkwdb
3 out of 5 stars review

Delayed Depreciation Schedule Software

I completed my tax return early February but was not able to file due to Turbo Tax delay in Rental Depreciation software. Although I had no changes to the depreciation schedule, I could not look at or view the current schedule for accuracy without filing. Warning and transparent communication regarding the reason for the delay would have been appreciated. Instead, Turbo Tax updated the website and help page multiple times with unrealistic and inaccurate projection dates for repair.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 16, 2026
taxes2025xxx
3 out of 5 stars review

Still using TTax but a little confusing

I don't have many investments, but it is still a bit confusing. The tax forms and questions though straightforward with the software, sometimes it asks questions that I don't understand. I then have to dig deep with search engines to figure out what it is asking.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 19, 2026
NatureLover2
4 out of 5 stars review

TurboTax 2026 did the job that I needed it to...

I've been using TurboTax for many years. I find, for my taxes, the accuracy of the calculations to be outstanding and the dropdown boxes that contain succinct descriptions of the tax code extremely helpful. However, this year some of the program changes for inputting information was a bit confusing until I understood what the program was trying to do. Also, the program crashed no less than five times! At first, I thought it was because my security software was scanning my computer when I first started but even after this was completed, the application crashed on several occasions. Other than those issues, the software worked fine and I was able to complete my taxes way ahead of schedule this year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.