TT WAS HARD FOR ME TO USE, WAS INCONSISTENT IN HELPING ME SEE WHAT I NEEDED TO INCLUDE AND WHAT I COULD LEAVE OUT. i HAVE USED TT FOR A LONG TIMME AND IT WON'T AUTO POPULATE ALL THINGS IT COULD. ALSO, TT WOULDN'T FILE AS IT HAD A PROBLEM WITH A QCD. I ENTERED THE QCD MANY TIMES WITH ACCURACYBUT WAS REJECTED WITH NO EXPLANATION

Some improvements over last year, but still many software/algorithm errors occurring. However, most annoying aspect is software does not fully utilize information previously entered into program. If you can't properly set a flag, how am I supposed to trust that the program otherwise is just fine, accurate, and free from bugs?

I hate the online version of Turbo Tax - much happier with Desktop option. However, my computer can't be updated to Windows 11. This desktop app needs to be compatible with Windows 10. How dare you force me to spend hundreds of dollars on a new computer that I don't need.

Had trouble with importing data from brokerage / bank. Caused a big headache since I had to enter everything manually, took a very long time. Had a few problems last year but this year was much worse. Worked great 2 years ago. Looks lke the product is getting harder to use not easier. Very disappointed. Will likely look at other options next year. I will not use your online service or your other services since this experience was so bad.

I had a bit of a problem imputing my financial data from my broker but after three days of working with TurboTax I got the right person Linda who was able to help me get the necessary information to TurboTax I need for my returns, She deserves a 10. Thanks Linda

K1 filings need to be much improved. It is difficult to map the data between the K1's and the Turbotax fields as the K!'s do not use consistent formats nor descriptions. It is also difficult to do the Carryovers an QBI's for K1 investments. This has been a poorly designed area of Turbotax for many years now. Please spend some more time on the K1's. Can this be implemented where the user can scan the K1's and Turobox Tax will map the data automatically into the correct fields?

1) Was not able to submit via e-file additional information MO requests to document and support qualified health care premiums. If you complete the additional information support form, it should be filed with the MO Form 5695. 2) Regarding credit card payment of the $25 MO E-Filing fee, the credit card expiration date box would not display the months of "11" or "12" and scrolling or direct entry did not work. After attempting various alternative methods to select "11", I gave up and had to use a different credit card. This should be BASIC function of your software, very disappointing.

Disappointed with return/process due to the fact that Intuit tried to slip in $70 of additional fees which were not fully explained. Specifically, one was identified as "turbotax premium service" and "state efile fee". To correct this, I had to contact support. It appears that they were able to resolve the turbotax premium service, but I was advised that the only way to avoid the state efile fee was to print and submit the form via USPS.

My account purchase had been cancelled someway. I called to get help. Watson was very helpful. We ordered and purchased the software. I had already completed my taxes but not filed them. When we made the new purchase all of my information had been saved so I didn't have to rework anything. Thanks Watson for your help.

I have used Turbotax for many years and found it to be an excellent product. The software has been enhanced many times since I started using it, keeping it up to date with comprehensive features and simplifying the overall process of filing a return.