I've used Turbo Tax for many years and find it a competent tax prep program. It has made some changes over the last couple of years...some good...some not so good. I like that I can download my information from the previous year's file so I don't have to reenter my personal information again.

Turbo Tax used to relatively straight forward and direct. Now it seems like every year you are asking/requiring information that is not necessary to do taxes. I don't know who you are gathering information for, the government or to sell to advertisers, but I really object. I am paying you for access to your software. You need to stick to only information needed to calculate taxes.

I don't like that when TurboTax asks a question and I answer “No,” it still walks me through that entire section even though it doesn't apply to me. It also doesn't clearly differentiate between me and my spouse. Please add a feature that takes users directly to the next unfinished section instead of returning to the top of the index page after each completed section.

TT is generally useful for completing Federal and State tax returns however it includes some extremely annoying and persistent (over the course of many years) 'features' that are infuriating! There are many cases where the current year's TT asks me to enter prior year's values even though one of the advertised and useful features of TT is the 'import' of prior year's return into the current year's return so that I don't have to remember all those values. The 2025 TT continues problems in easily completing the Foreign Income Tax Credit calculations and schedules. The problem begins with the Income section where the interview does not itemize more than 1 source of Foreign Income per broker. The 2025 TT was improved by providing explicit instructions on how to manage Foreign Income which was helpful however those neglected to mention if one has multiple country sources to use the VAR entry and to total those into a single entry per broker. It might be better if TT would simply collect the foreign tax amounts, the country source and the income amounts that generated the taxes individually and decide what to do with them later in the interview. Then during the Foreign Tax Credit calculation part of the interview for some unknown reason TT automatically first uses any Foreign Tax originating from a K1 even though that amount might not be the largest (the Fed requires the largest amount to be listed first on the schedule) which the explicit instructions say to 'delete' and re-enter later. Why doesn't TT bucket this amount with the other foreign taxes so the user can more easily select the largest - or better simply fix this entire flow so the user doesn't have to waste so much time with fussy unproductive allocations ? That is what such software is supposed to do for us - RIGHT ?

I was disappointed in filling out one of the Forms that had a zero amount. The program would not accept that so I finally had to enter a penny for it to take. I received the form from the government for healthcare so it was accurate data. If premium tax credits are halted during the year, that field will be zero since money is not credited.

I e-filed by state and fed taxes using Turbotax Premier on 4/13. Payment was due for both and entered the bank info for direct debit from my checking account to be paid on 4/14. Later that evening I used IRS Direct Pay to pay estimated taxes on 4/14. The next morning (4/14) the estimated tax payment was deducted from my checking but not the payments I tried to make through Turbotax on the 13th. Late in the afternoon there was still no income tax payment. I called and was able to get through to Turbotax. I was told the return was accepted and payment is scheduled and should still go out today. But by the late that evening on the 14th still no tax payment from my checking through Turbotax so I scheduled payment of the income tax due using IRS Direct Pay which went through. Same issue with my state (NC) taxes. Unfortunately, the state doesn't direct debit payments as fast as the feds so my payment will be late. Can't trust Turbotax anymore for tax payments.

It is garbage that Turbo Tax charges extra to efile state returns. There reasoning for not doing so is simply a lie that no one believe, when they say not every state requires people to file tax returns, when in truth it is a ploy to extract more money from clients.

Federal Worked great. Ohio return didn't work. Didn't forward the Exempt-Dividends to the line on the Ohio Return. Worked for hours trying to fix. Would not work. Worked fine for 2023 and 2024. Now I have to do the Ohio return in their system. Like your product but Ohio didn't work this year.

I have been using TurboTax since the beginning... I find the software very accurate and complete AND its gives you the option to be guided all the way through the cess or the ability to manually deal with forms (sometimes a great option to have). From year to year, the software brings your history along, which which is a great feature. The interface is easy to use and compatible with previous versions. And if you need support, they are always there. Highly recommend.

I want to enter data myself, not pull from institutions. on the laptop that means scroll down, pick enter myself for every number entered. two extra steps for each financial piece of information. tedious. direct pick for entering numbers would be nice. i prefer to efile feds and mail state. yes to save money. to get to state print i have to go thru a step saying i want to paper submit my fed taxes (after i have already efiled feds). not clear. not intuitive. need a direct or better explained way to get to state paper submission