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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,277)
  2. 4 stars24% (3,774)
  3. 3 stars16% (2,477)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 1,111-1,120 of 15,921 reviews
Apr 2, 2026
Reviewer name: BizzyDee
5 out of 5 stars
5 out of 5 stars review

Another Great Year - Thank you!

Intuit continues to provide a accurate, easy to use, all in one program for personal income tax return completion and filing. I would appreciate their continued support of the personal user product in a desktop format rather than a cloud based or agent based platform. I did have one issue with form 1099-DIV Worksheet, but deleting the download and entering the 1099-DIV manually fixed the issue. In conclusion, greatly satisfied with the features, accuracy, on-line help, and the compatibility of the desktop product with my pc.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 20, 2026
Reviewer name: Yam2
4 out of 5 stars
4 out of 5 stars review

Timing of Pop Up questions

I've been a Turbo Tax Premier user for many years. I like Turbo Tax Premier but it makes absolutely no sense to me why Turbo Tax has to pop up a menu asking for my opinion right in the middle of filing. I have no idea why anyone thinks that is a good idea. Let me finish filing my return and then ask for my opinion.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 5, 2026
Reviewer name: Most Dissatisfied 2
2 out of 5 stars
2 out of 5 stars review

Sucks.

Downloading and updating the program are both incredibly frustrating. Took hours more to complete my taxes because of the wait times, error messages, stalls, and wild goose chases trying to find solutions. I've been using TurboTax for ten years and I've never experienced anything like this before. I'll probably drop TurboTax next year. The entire experience left me wondering about the quality of the underlying tax mechanism.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: TaxBob2026
4 out of 5 stars
4 out of 5 stars review

Easy Tax Filing with Head Scratching...

Just one area was confusing, during review of one of my states, it stated the State Tax withheld for that state did not match the amount in my federal tax form. But it did not take or show me the area that is was missing from. Found the answer in the online help after a while of searching. Filling out information for the Codes in a K-1 is also a little tricky...

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 20, 2026
Reviewer name: Gahvno
2 out of 5 stars
2 out of 5 stars review

Turbo Tax has jumped the shark.

Sayonara, TT. It was good while it lasted, but Intuit has screwed up for the last time. First, it discontinued Itsdeductible, which was worth its weight in latinum for so many of us who itemize deductions. We couldn't even enter our data and import it into TT so it was useless after all the time to input. A real time waster. Then the price went way up and no free state e-file any more. The upselling for unneeded products was annoying. The last straw was requiring that spyware monstrosity referred to as Win 11 even for those of us still receiving security updates on our perfectly good Win 10 workstations. We're done. Going to HR Block software next year after decades of satisfactory service from TT.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 9, 2026
Reviewer name: Richard12260
5 out of 5 stars
5 out of 5 stars review

TurboTax is very helpful!

I have used the Turbo Tax software for many years. It helps me to complete an accurate return. I like how the software walks me through the process, going through each topic. Also references items that are uncommon but possible. I also like how I can save a pdf version for future reference, saves me on storing tax returns for the seven years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 20, 2026
Reviewer name: FORM 540 LINE 12 WAGES
4 out of 5 stars
4 out of 5 stars review

ERROR IN CALIFORNIA FORM 540, LINE 12 WAGES.

EVERYTHING WORKED FINE UNTIL I TRIED TO E-FILE MY RETURNS. ON FINAL CKECK FOR ERRORS, TURBOTAX PROGRAM KEPT TELLING MY THAT THERE WAS AN ERROR IN CA FORM 540, LINE 12 WAGES OF "9797".. iT SAID TO GO TO THE W-2 WORKSHHET AND FIX THE ERROR. I OPENED THE FORMS TAB AND LOOKED FOR A W-2 WORKSHEET. THERE WAS NONE SINCE I DID NOT HAVE ANY W-2'S OR WAGES. I TRIED PUTTING A ZERO ON LINE 12 OF FORM 540. i GOT THE SAME ERROR MESSAGE TO FIX THE FEDERAL W--2 WORKSHEET. I GOT THE SAME ERROR AGAIN. FINALLY, I DELETED THE 0 ON LINE 12 AND LEFT IT BLANK. I WAS FINALY ABLE TO E-FILE FED AND CALIFOAX RETURNS. THERE IS A GLICH SOMEWHERE IN YOUR PROGRAM.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: done with nickname
4 out of 5 stars
4 out of 5 stars review

Disappointed

I was disappointed this year. I've used Turbo Tax for years and never had a problem This year, importing from my brokerage account was difficult. I paid for a Turbo Tax consultation and Alicia answered all my questions and helped resolve my issues. At one point, the Turbo Tax screen froze up (on a new laptop) and I had to do a hard shut down and restart. At the end, it kept pointing out "errors" which I fixed, but it continued pointing out the "errors." It was frustrating!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 10, 2026
Reviewer name: j_m25
5 out of 5 stars
5 out of 5 stars review

Love TurboTax!

This is probably my fourth year filling my taxes with TurboTax and each year it is a flawless task. The program provides additional information when you get confused to help understand what you are doing or where to get the information they are looking for. I like that it back checks your work throughout the whole process to eliminate any mistakes or issues.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Feb 22, 2026
Reviewer name: 22Feb26
3 out of 5 stars
3 out of 5 stars review

Buggy, Incorrect MA, INTEREST Calc.

Not the easiest. Shameful Nickel & Diming for state e-filing. Multiple credit card transactions to get to e-file documents. Why does it cost $25 when using my internet connection to submit a document? Importing documents from Etrade did not work - tried multiple times.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401