Skip to Main Content
Sams Club
Sams Club
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Member photos

Sort by |
Showing 1,101-1,110 of 15,873 reviews
Feb 26, 2026
Judy618
4 out of 5 stars review

TurboTax is becoming less user-friendly.

Changes have been made to TTax. Did not like process for inputting income. Continued to ask if I wanted to import, told me items needed review but didn't allow me to open and edit. Would not allow me to delete old payer info if I did things out of (your) order. Also, after I finally deleted some old payer info, it kept reappearing. Preparing taxes was more painful this year than in past years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 12, 2026
EasyGrader
2 out of 5 stars review

12 K is a Big Mistake

Went with the interview mode all the way through and passed the review with no issues. Went into the forms mode and found an incorrect TurboTax assumption that was costing me over $12,000. The assumption had not triggered any warning, I was lucky to have found it. Took a look at the warranty and found that I would have had to have filed and paid and then filed a corrected version requesting the 12k back. As justification to get a partial refund of the purchase price of the software. No thanks.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 16, 2026
Mark Gregory
5 out of 5 stars review

Love Turbo Tax

I love TurboTax. I have one suggestion. I know that I will be using the standard deduction (like most filers) so I normally do not go through the items on the deductions tab. I discovered, however, that that is the only place where information about state tax estimated payments is entered. I assumed that the state tax form would seek the information but it does not. It would be nice if the state form asked if you made estimated payments.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 13, 2026
Sardanapolus
4 out of 5 stars review

Phone number - why?

Turbo-Tax would not let me e-file without entering a phone number. Why? The IRS makes a big deal out of saying they will never call you; they mail you. So why must I enter a phone number? An explanation when the question comes up would be helpful and informative

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 15, 2026
wrh6
4 out of 5 stars review

Capital Gain Identification

Have used Turbo Tax for many years. This software update was more complicated with online information to be received and did not have capital gains identified separately on the wages and income summary. You had to dig down to determine if the capital gains entered were accurate. Previous versions had a separate line item specifically identified for capital gains.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 26, 2026
Disappointed_1
2 out of 5 stars review

Not like before

It appeared to me this years turbotax was a redicaldeparture from previous years. I had to go back to enter TIN numbers issued by the feds because my ID was stolen. Also there was no comparison between last years entries and this years entries, (I used guide me wih everything). I know the BBB changed many things but I will check out other tax software before I buy any tax software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 19, 2026
LedYelpats
2 out of 5 stars review

Too Many Inaccuracies, 20yr User - but no more

Terrible experience this year. User of turbotax (TT) for over 20 years. Always had little issues here and there, but this year (tax year 2025) was the WORST! Where to start... 1) after finishing my deductions i get a pop up telling me i qualify and could save big by creating an IRA. So i did. Then after doing that (opening an IRA account for both me and spouse for $8K each) TT tells me, sorry, you don't qualify for an IRA deduction. 2) I enter all my 1099DIV forms which total up to $x. On the summary of income page for the 1099div line is indicates my summary at $y. When i mouse over the total to see what makes up the summary, it gives me $z. All three values were different, one by over $10k. Big impact to my taxable income, but no idea how to fix to the correct amount. 3) I saved my work one evening owing roughly $300 in fed tax. Next morning, I open TT and It now indicates I owe $10K in fed tax. I changed nothing! I should've filed the night before!! 4) Amounts uploaded from brokers and listed in the import section, do not match the amounts reported or listed in the income summary section, or the detail page. 5) Why are you pushing me to the website application? I don't want my data on your website. 6) And what is with the constant upselling throughout? I don't want any of it. Stop asking.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 22, 2026
Joel53402
5 out of 5 stars review

Reliable to Use

Used Turbo Tax for many years. Enjoy the ease of downloading complicated investment forms and the ability to review documents in the forms tab. Would recommend that e-filing of State forms be included in the original purchase price, even if the price is higher than current

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 12, 2026
Unpublished
4 out of 5 stars review

It was a struggle.

Between the IRS and Congress I guess that TT did about as well as could be expected, but a Friggin 56 PAGE BOOK is beyond ridiculous. Howsomeever, your AI handling of my 1099-B saved the day. That "investment" stuff is so far above my pay grade that I would have never made the 15 April deadline without hiring an accountant. Now that I have learned how to tweak the navigation around multiple 1099's on a single property, I'll probably use TT again next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 14, 2026
JAT57
3 out of 5 stars review

SosSo Tax prep

This year I did the Premier version still using most of the Forms from last year. The interview process did not check correctly for double form entries transfers and seem to forget that a 1099-R was taxable which I corrected. IRA withdraw showed in 1040 no tax taken out and BOX 7 option 7 selected didn't really fix that until you go to 1099-R manually goto "Verify Box 7 Dist. Code" and review the options and select A4 in my case else the Turbo TAX totally misses this review ck from what I experience. For ADU Labor/Material deductions I never could figure which form to use so I ended up putting it on Schedule C since this was to be used for support services. Section 179 and 1065 all that is confusing for that sort of tax deduction.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401