The software worked well. I have had problems with having to continually re-activate the TurboTax Premier - Desktop program following each software update. The recommended solution was to delete my anti-virus software. This was totally unacceptable for me. So I rushed to complete my return before running out of the 5 available activations.

While getting the correct info is always troublesome, the software handles most situations. Getting through the submission of the data is very difficult and this year it was not possible. The reason for the e-file not getting through to the IRS was first (the software needed an update) that was wrong because I reloaded the software and there were no new changes. The second (there was some sort of State not agreeing with previous state submissions) . The issue was impossible to find to make things correct.

I would rate higher for most years and this year except Turbotax is not compatible with Windows 10. Since Microsoft offers paid support for 1 year Turbotax should have been available for Windows 10 as well as 11. This caused a lot of extra effort on my part to complete my taxes as the online version does NOT calculate and compute taxes the same as the desktop software I purchased.

Downloading, which I require, TurboTax 2025 for Windows 11, with McAfee present is a cumbersome disaster. Much on-phone work with Intuit was necessary to even install the program. Intuit needs much more technical coordination of impending issues when operating systems changes are required.

Ugly interface, and buggy, too. Crashed multiple times on an up-to-date Mac and somehow forgot to ask multiple state-required questions by the end so I had to go back and manually answer them. Multiple tax forms that I needed did not appear so I had to search manually. Even simple text input while writing this review is bugging out. And they have the gall to keep trying to squeeze extra money out of you throughout the process. I'm disgusted and will use the much more easy-to-use free options that are now available. Check out the Last Week Tonight video on them!

I've been using turbotax for over a quarter century and I fine this years version to have been less user friendly that previous years. It is my impression that this has been done in an effort to force users to pay for additional turbotax personal help. Very annoying!

Turbo Tax Premier is unable to process inherited Roth IRA's. It processes everything as having been inherited after 2020 but even then reverts to loops where it confuses information and does not provide input for the deceased. It taxes the entire amount. RMD's? Turbo Tax is unable to separate RMD's for regular IRA, Roth IRA, and inherited Roth IRA's. Very frustrating. Using the phone in chat feature is a waste of time. The wait time is outrageous and the tech does not know the answers. Sharing my screen with someone I do not know who does NOT know what they are doing is not a pleasant experience. Give me directions to complete the changes I need to make without sharing my screen. Update your features. Use the current laws. This year's version feels like some AI chatbot driven creation. I have little confidence in the product.

I had one problem with the software when I could not easily find how to check for updates. In the past i remember there being a pop up to check for updates. this time I was prompted to check for updates before continuing but I couldn't remember where to find check for updates so i called TurboTax. While talking to the support person i remembered where it was.

Plenty of fees. Fees, fees, and more fees. When the upload won't work go ahead and upgrade. Then find out that the investment company changed the output at last minute so Turbo tax won't support. So paid extra for an error that I ended up keying anyway

Turbotax has gone downhill this year. It lags without showing its even running, I have to run it in admin mode and it keeps asking me to pay again for things I've already paid for. I'm very much contemplating switching next year after being I believe a 15+ year customer. Unfortunately, thumbs down this year. I hear that I'm not the only one. I suggest that you issue a public apology and explain why you will do better next year. It's that bad.