It use to be super easy to get the product and do everything from your computer without signing into anything and mailing. Now you make it near IMPOSSIBLE to do it. It's a miserable experience trying to do it the more private way. WHY do you do this when people are paying for the product? It's not like I am trying to get something for free.

Everything was great except that I did not notice that this year's versions of TurboTax would no longer work on Windows 10. So I had to move my tax info from my old computer to a brand new computer that I already purchased but had not configured which come with Windows 11 installed.

Doing my taxes this year was painful. At the end, during the Smart Check for the Capital Asset Sales Worksheet, I had to manually check "NO + Continue" to answer "Is this a Digital Asset Y/N?" over 600 times to get thru all the sales transactions! There was no place to do this en masse upfront during the import or review of the documents. This REALLY, REALLY sucked and I hope you fix it for next year.

I love Turbo Tax, and have been using the program for many years, but I'd like to see one change made. When I have a question or need help for example, where do I enter Union Dues, where do I enter unusual medical expenses, what if my wife died, which she did, can I sign for her, do I file as a single etc.?? I don't want to log-in online or be returned to the Turbo Tax website for an answer. I would like to see you install a pro-active data base where I can enter simple questions at the top of your program where it says "help" and receive an immediate or simple answer like a "directory" of some sort and not be redirected to the internet or back to your company's website.

2025 Turbo Tax was not as efficient as previous versions. Unable to download our investment 1099-INT and 1099-DIV forms directly into Turbo Tax. Had to manually enter this information. Additionally, the feature to figure charitable goods contributions was not available this year as it has been in the past. Whoever programmed 2025 Turbo Tax. I kept waiting to file hoping Turbo Tax would update these issues but didn't want to wait any longer. Basically, Turbo Tax was not as good this year as it has been in the past.

Generally easy to follow. Good explanations provided. Note: I tried to use the online version and after being asked for my name, address and SS# three times I bailed. However, when I sign into my account, my initial entries are still there and I can't find any way to delete them.

Navigation around TurboTax is still a little confusing. Especially getting back to where you were before looking back to check an amount or electing to do some parts as Easy Step or Choose your own steps. NYS Inflation Refund Checks data entry procedure not well done

After all checks and balances and prior to filing return, you make it hard to figure out how to just print to a PDF so that you can review all information before you go back and file electronically. You don't want to print all data, but you want all data in a PDF so selective print and review

Great accuracy, easy to file. They bleed you with extra fees all along the way. It cost $235 to use this software today for a retiree filing single, they smoke you with state software fee, state E-file fee, software cost for federal, audit defense fee (if their software is so accurate why is there a charge for this???).

Your tax software is so complete that I can prepare my federal and NC returns accurately within just 2 hours. I have been using TurboTax for at least 35 years and I can confidently say that I could not do my own tax returns at all without TurboTax.