When attempted to file the returns, the program put me into a loop from which I could not ignore. The fix was a simple check mark in a box about Schedule A which had not been checked. Why is there not a solution available when such a situation exists? This is unbelievable and sincerely damages the branding of TurboTax product.

It would be nice to see examples of completed forms I'm working on ---it would be nice to know how to make corrections without guessing.. Also...I wasn't sure if corrections I made took care of errors correctly... a positive response/example would helpful.

Although the program seemed to prepare my taxes accurately, many problems were encountered when downloading the program, downloading company tax information(1099s, etc., purchasing state tax options and purchasing state filing charges. Frequent delays and program crashes were experienced. This was not my normal Turbotax from previous years.

I use TurboTax because of my investments. Investments illustrates the good and the bad of TurboTax from my point of view. Assuming that TurboTax is correct in choosing to fill out the numerous schedules and worksheets that it does, then that is a good point because I would never have had the patience to do that. On the other hand, in investments as well as other categories, there is no way for me to check on the numbers that TurboTax generates until the return is completed, so I have t have faith that they are correct as I proceed through the data entering phase.

TT is an amazing product for how much it does to help simplify the leviathan Federal and State Tax Codes. I can't imagine a better product. 1. During the filing process I was not asked to get an IP PIN so the first transmission failed. 2. During file TT said I need to mail in paper copies of my Fede tax return. This is not necessary.

The software was difficult to load this year. I clicked on the windows option, but the button would not accept the input...said something to the effect of "windows not supported." I had to stumble around to find another way to load the system up. Also, the product got hung up on my W2 when I tried to enter in the paying institution address. It would not accept the imported input (which seems strange) and it said that only certain characters were accepted, but I only used "acceptable" characters...AND...it wouldn't let me progress beyond that screen. What it wanted (I finally figured out) was the address to be input via multiple boxes. I've had this W2 institution for 5 years now and never had a problem before.

The install process was horrible. The download couldn't un-archive itself. Re-downloading, providing a whitelist file name exemption and trying a third party extract all failed. I ended up needing to create a brand new ADMIN account to complete the install. Then after activating the software, I had to re-activate the software after switching back to my normal ID. Once my taxes were complete and the Federal was e-filed, the state was printed for filing. The routing and account number for refund didn't carry forward to the printed copy and had to be added manually.

TurboTax makes it easy and super fast!! (Except for refusing to run on Windows 10. Had to dig into my BIOS to turn on TPM 2.0.) They even download and process every detail from my broker. (It would take me at least a week to go through all that manually!)

TurboTax is getting worse and worse each year. It dropped ItsDeductible and has never fixed the issues surrounding Form 1116. It seems to get harder and harder to navigate and find actually what is happening behind the curtain with the tax forms. Being retired, my taxes should be getting easier, but that is not the case with investments, which are getting harder and difficult to decipher with TurboTax. Obviously, some of this is due to the difficultly of the US Tax system, but that is also the whole point of a tax software. I may have to start looking around for other providers.

So far as I can tell, it is Accurate, although I do have a question about the US Savings bonds Interest, I reported interest year to date from Treasury Direct Web Site, but it did not show up as taxable income. It was compatible with my Windows 11 program. I did not use any of the additional Features except for Audit Defense. The Interface was not a problem. I did not use the Support feature.