We've been using Turbotax for several years now. Overall, it's fairly easy to use and seems to do the job just fine. My biggest frustration is at end when you're just about to file and you have to enter in your information (bank accounts, etc) several times for the federal and state filings. Seems like this part could be streamlined to make it easier for the user.

This years taxes seemed to be seamless in filing, where in the past I have had a couple bumps. I appreciate the ease of use. I appreciated that I could use the interface easily to go back to forms I had filled out to check accuracy, without having to use the back button.

As usual, it was pretty straightforward. The only problems I had was getting my information organized in Quicken because I am never very standard in setting categories in order to get good reports for things like charity/donations and Doctors etc. But once I have that arranged, it's not bad, I mean it's still taxes, but not bad. Still doesn't run on the Linux operating systems except very indirectly.

I thought the program was sufficient, but the Turbo Tax questions asking me why I didn't engage an "expert" makes me wonder whether I should have bought a different software. I don't understand why some categories do not allow a supporting worksheet, while most other categories do. I also don't understand why the medical category worksheets are so quick to accept the first digit typed as the value, instead of alloigt user to enter the full numerical value.

I feel a little uneasy about this year's return due to some issues with imported documents. Still love using TurboTax just wish that some things were better. (i.e.: I use TurboTax every year and every year you ask how much I paid for tax prep and I have to go look it up when you have that information) Other than that I will continue to use and recommend your software.

While accuracy and features are excellent, I always have problems with finding supporting data worksheets that track to my 1099s, lacking in hot links to supporting worksheets. Foreign taxes are impossible to understand and track, finding worksheets for capital gains and losses, vs capital gains distributions are difficult to trace. Multiple 1099s from the same payer significantly complicates things unless you modify the payees title. My state does not have an income tax but TurboTax does not accept that.

There is a problem with the interview on how to enter IRA RMDs when they are taken from one account. The program seems to want you to take them individually from each IRA account or you end up with a error in the taxes. This was a problem in 2024 and still exists in the 2025 version.

Basically user friendly if you have some knowledge preparing taxes. Some of the questions were hard to answer, I used to be able to import from my financial institution. Cant e file amendments. It would be helpful to have pictures of what the forms look like to make sure we are including all out information. It was not

TurboTax used to be great, now it's only OK. They removed the "It's Deductible" add-in from the charitable contributions section. In several areas, I felt prompts/questions were unclear, seemingly almost AI-generated. After entering my bank routing information to pay my federal amount owed, I had to enter it again (each time twice, actually) to receive my state refund; there was no "use the same account" feature. In previous year, one could import a combined 1099 from Vanguard without having to buy Premier, but no more.

the software was good. but every time I started the software it needed to check for updates. this took a long time and usually I had to exit and re-enter turbo tax at least two times to get the software update to work. In the past you had an option to start turbo tax without checking for updates. either get the updates working better or bring back the option to start without updating. thank you