I have ben using Turbo Tax for over 20 years and I have always been very satisfied with the product and I would rate it very good to superior. However, this year I cannot do this because one of the features that I have come to rely on was gone and I had no idea that it was eliminated. The 'Its Deductible' feature was always a plus to make sure I could get all of my charitable contributions in order in a mass input. Unfortunately, it was not on the 2025 Turbo Tax. As a result I can only rate this tax product as average. I may need to look at other tax document prep software to see if they have easier programs to keep my contributions in order. I would strongly suggest putting this feature back in. I know many like me rely on this to get things in order quickly for the maximum tax refund.

I had a bit of a problem imputing my financial data from my broker but after three days of working with TurboTax I got the right person Linda who was able to help me get the necessary information to TurboTax I need for my returns, She deserves a 10. Thanks Linda

TT2025 won't let me pay state efile and want extra $40 to take the fee out of Fed return. Go to help and have to pay $5 just talk to that person. What kind of ripoff organization has Intuit become. *** Found my problem. Desk top resunution was to high. ***

I have used Turbo Tax for many years. This year of course Intuit wants you to do the taxes on line. I chose to download the program. Turbo tax would not pull the data from 2024 even when I tried to load it. This cause a lot of aggravation. please fix this or at least warn people if they down use the cloud it's not going to work right.

Turbo Tax has created a program that seems to lock people in and now you want to force people that have been using your program to do it on line. Also, I really want the disk but you no longer seem to see the need for users to have a disk. bottom line, it does suck.

This year's product is horrible. "Needs review" sends you into an endless loop of unnecessary downloads. The constant interruptions to buy upgrades are really annoying and distracting. This product is NOT easy to use and NOT user friendly. Come on, Intuit, you can do better (because you have in the past).

I've used TurboTax for 20 years. It is generally effective, but I do not appreciate Intuit's constant attempts to gain more revenue through irritating prompts to purchase services I do not need or want. There are also technical glitches -- this year, the payment screen would not accept my credit card expiration date. And this "AI powered" review box is glitching -- erasing some letters as I type them and it pointlessly updates the "suggested review topics."

YOU HAVE CHANGED THE SAVE TO AUTOMATIC... I DO NOT LIKE THIS AND IT MAY CAUSE ME TO SWITCH NEXT YEAR. I WANT THE ABILITY TO CHANGE THINGS TO SEE HOW IT WOULD AFFECT NEXT YEARS RETURN AND PLAN ACCODINGLY... THIS IS A BIG ISSUE. SCHEDULE M FOR MY ILLINOIS TAX IS DIFFICULT TO FIND, IT SHOULD BE READILY ACCESSABLE, AND PART OF THE QUESTIONS ASKED IN THE PROGRAM. AND ASKING ME EVERY SINGLE TIME ABOUT PURCHASING UPGRADE, OR PROTECTION, OR HELP FOR PAY. ONCE I ANSWER IT ONCE, SHOULD BE DONE WITH IT, AND IF I WISH TO PURCHASE LATER I CAN.

This was the worst year with turbo tax ever. I am seriously considering purchasing another product next year. Complete your entire return, it locks up, and then disappears and I have to start all over. It doesn't save as you go. Screw the on line feature, use the desktop. I am truly p-off. I wasted so much time and energy to have everything disappear.

While I was working on my tax return on the same computer, TurboTax asked me to RE-activate my license code repeatedly. It is very frustrating. I am using TurboTax DeskTop. I should not have to sign into Intuit all the time, and I should not have to enter my TurboTax Desktop license code over and over again on the same computer. Please fix this license code problem next year!