So many parts are easy to use. However, there are times when simple BACK button would be very useful. Aka, I click one thing and then my taxes oddly change in a HUGE change. Then the integration with city and state taxes is awful to navigate. I cant find those topics. Then there is the errors page where I try and submit and it is really unclear how to solve an error, when it's exactly as it is on my form. Just infuriating.

I had one problem with the software when I could not easily find how to check for updates. In the past i remember there being a pop up to check for updates. this time I was prompted to check for updates before continuing but I couldn't remember where to find check for updates so i called TurboTax. While talking to the support person i remembered where it was.

TurboTax put a 0 on a line 27a profit and loss for energy efficient commercial building deduction which triggered a requirement to file form 7205 and mail the return in. I could not efile. I did not put that 0 on the form. I have no energy efficient commercial building and there is no way to remove the 0 so I can efile. What a waste of money and time.

This was the worst year with turbo tax ever. I am seriously considering purchasing another product next year. Complete your entire return, it locks up, and then disappears and I have to start all over. It doesn't save as you go. Screw the on line feature, use the desktop. I am truly p-off. I wasted so much time and energy to have everything disappear.

Tax law (and forms) are quirky at best, and hard to follow frequently. To deal with that, TT sometimes collects information is a place not necessarily expected, or hard to find again later. Self employed business deductions are included in the business income section - and once you learn/understand, then it is easier, but easy. Also, reading tax docs from financial institutions is great, but I need to be able to edit the name afterwards to distinguish between accounts. But overall I think I save m oney and understand more when I do it myself with TT.

used to be better. Didn't seem to retain as many of my prior year answers Foreign tax is a nightmare, and your instructions don't really help. Had to rely on the old "make new 1099 Divs" for each country, and do all the footing. Would be nice if the program helped with that.

The software worked well. I have had problems with having to continually re-activate the TurboTax Premier - Desktop program following each software update. The recommended solution was to delete my anti-virus software. This was totally unacceptable for me. So I rushed to complete my return before running out of the 5 available activations.

I found using Turbo Tax this year to extremely frustrating to use. There were no instructions on how to utilize worksheets or add information. Additionally, Although they say one state return is free and included, they do not specify that you have to pay to efile it. What a disappointment! I've been using TT for years to complete my taxes and I think this is the last year I will do so.

This year I want to scream. Forced Win 11 upgrade, continual ads to buy services, file online, support, etc etc, unable to get past bill address info when trying to efile. Multiple issues with valid passwords not being accepted, multiple passes through cumbersome security. Not a happy camper.

i have used Turbo Tax in the past with good results, however, this year, the California State return keeps going to the same spot, the 592-B info, and refuses to transmit the return until i edit the 592-B info, but then the return does not transmit. It is a little frustrating to go through this seven times already and I am still unable to transmit my state return.