TurboTax is well researched and thorough. It has been easy to integrate the information from previous years into the current year returns. The questions asked are useful to help get the returns completed. The only drawback is when the review goes through and indicates there is a need to correct something in the forms that did not make sense. This was the only time that I experienced confusion. There was some additional research done from previous years that helped address the multiple state filings. It is no perfect but has come a long way fro what it was several years ago.

We have used Turbo Tax for many years probably since a full version for pc was available. So it appears to be 24 years and we have not been audited and have never lost the tax file to work on. I tried to use my saved progress one morning recently and the .tax2025 was gone. We had to restart after 5 hours of working on the program. 5 stars except for the loss of the tax file.

Overall my experience with turbotax was good. The gliche with downloading the previous year's (2024) Turbotax into the current tax year's (2025) Turbotax needs to be fixed. The problem I had was written about multiple times in the Turbotax community.

I was disappointed in the flow of the questions and navigation through Turbo Tax. I also felt like the explanations were not crisp and I needed to make my reading of what the information provided me. I also did not see why each time I loaded the program it wanted me to go online. There was no explanation in terms of why I should do that. Therefore, I kept all files on my laptop. Why would I want to do this online?

TurboTax is getting better slowly, but it is still far behind in terms of accessibility. I hav ben usin TurboTax for over 20 years and have noted marginal improvement, which seemed to imply adaptation, but in a very methodical way; however, I have noticed that as I have gotten blind, the accessibility features do not keep up to date. I need someone who can see to help me navigate the interface sinc my screen reader does not know what to do with many of the unlabeled buttons and check boxes. I'm sure the interface looks good, but I would prefer a more stark interface that is more efficient. But, I am still using TurboTax so the interview interface and help menus are still very good. I have and would recommend TurboTax. sure

I found this version worse than last yers. Why did you have to let me get all the way through the filing process before telling me I had to upgrade at the last step. I signed up for the $60 live advice but the advisors were never able to see my uploaded return nor view all of my screens, even after I opened up ll the permissions. It wa unclear what value of any that $60 got me.

Two issues arose. Older computer would not allow turbotax use. Had to revert to another computer which meant transfers.' Download from Financial Institution would not work after multiple tries. Heard from another person that ter download did not work for the either.

When I take a break, close TurboTax on my desktop and come back at a later time or day, it aways opens to the very beginning/start of the return. When I first started using TurboTax over 25 years ago, it always took me right back where I had last entered in information. I do not like that this is not still possible. It may be, but I do not know how to get that to happen anymore. Also, TurboTax is getting less easy to use.

Extreme difficulty in communicating with OUS Turbo Tax agents; speech speed, accents, transmission interference. Incorrect information; told my computer desktop software version not compatible with TT and I needed to buy download version. TT declined to refund me for me for desktop version stating beyond 60 day guarantee. Agent had me download TT and had difficulty with it and I reinstalled desktop and with difficulty it worked! Spent hours with TT ous agents troubleshooting TT software issues; at one point TT agent told me to contact IRS for assistance with resolving TT issues! Really? Another agent told me to consider filing an extension and pay estimated taxes to avoid penalties, monitor TT for updates to correct issues, amend my forms accordingly to correct errors. Really? That's what I expect from TT. All in all, it was very time consuming and difficult to use 2025 TT. After years of using TT, I will consider alternatives for 2027.

Simple way to file taxes - one glitch was encountered - for Colorado return, turbotax kept saying i needed to file a form saying I was claiming a refund for my deceased husband - but I didn't need to because I filed Joint return. Copilot talked me through how to correct the glitch in Turbotax -