I loathe the constant barrage and outright trickery trying to get your consumers/users to buy more and more of your accessories and ancillary products. I feel like I'm at McDonalds! "Do you want fries with that? How about dipping sauce? A desert? . . . "

This year was not a good year for TurboTax. Program bugs prevented updates from working; the software had to be removed and re-installed. Forms were not ready until well into 2026 - there is no excuse for not being able to enter Schedule D data and get a reasonable estimate, perhaps based on prior year or tentative tax law, as soon as the early releases are available. The software does not remember choices made on the tail end of forms ("None of these apply"). Thumbnails (for example, of downloaded forms) should show additional details (for example, T,S, or J for 1099s) Some fields generated from downloaded data print so small as to be illegible both on screen and in printed forms. It prompts at every opportunity to sign up for additional services that were previously declined. Really disapointed this year,year.

Two issues arose. Older computer would not allow turbotax use. Had to revert to another computer which meant transfers.' Download from Financial Institution would not work after multiple tries. Heard from another person that ter download did not work for the either.

Almost gave it 5 stars, but I found when entering Foreign Tax paid to various countries, it wasn't user friendly. I entered every country (had several) and when I went to enter the amount for each country, the full country list would disappear. I think if you placed instructions to enter each country and amount one at a time, it would have made it easier for me to figure out what was going on when they kept disappearing. Just a thought. :)

The first version I had was the deluxe. The menus have changed from previous years and the flow is clunky. I ended up in loops when trying to enter sale of a house data and had to actually exit the program to escape. It turns out I had to upgrade to enter info on selling a vacation home and then still encountered some loops. The help menu was displayed in HUGE text in a small box that could not be resized so it was unreadable. The top menus had font problems, too. The words were cut in half. The prompts on screen were more for tax professionals than mere taxpayer mortals and often I had no idea what the words or initials stood for and had to just guess at the appropriate response. When asking the bot how to report a bug (the endless loop) I got unrelated ridiculous suggestions. I've probably been doing my taxes with Turbotax for 25 years, but this will probably be the last time. It was PAINFUL.

Great accuracy, easy to file. They bleed you with extra fees all along the way. It cost $235 to use this software today for a retiree filing single, they smoke you with state software fee, state E-file fee, software cost for federal, audit defense fee (if their software is so accurate why is there a charge for this???).

I do not like the convoluted process of submitting the tax returns. The third party payment extortion is an insult. Get rid of it! Also, both the federal and the state returns were rejected because they were missing the IP PIN. Turbotax should have caught that as an error.

There are some things I would do differently if I were designing the program. I must tell you I was a systems analyst for the Pennsylvania Department of Revenue. I understand how difficult it is to design a program of this complexity. Also had the system go into a loop a couple of times, where it just went back to previous page.

I had to ask AI, ChatGPT and Copilot many many questions to clarify my entries as TurboTax Premier did NOT provide enough information on the topics such as "Special case: nominee interest" reporting, and how to interpret the very confusing working behind Investment Income Adjustments relative to my MN state filing. For one thing... TurboTax should of BY DEFAULT checked this box for me under "Tell Us About Any Income Adjustments," because when I checked it it showed that there was an amount that should be looked at. TurboTax could give EXAMPLES as to how to interpret the very confusing instructions that follow.

Turbotax is straightforward. I like I can download accounts. I hate the IRS...far too complicated. It should be against the law to pay someone to do taxes...they should be simple enough with few rules that a parson with only a 6th grade education (most Americans) can understand. But, Turbotax, overpriced, is effective.