I've been using Turbo Tax since 2010. I always bought the disc. I found out while shopping that the disc is no longer offered. Shame. After many fits with the online, I found a button that allowed me to do my tax's on my desktop, I would give a one star, but raised it to two for that button. The format is different in this than previous year. I was about to toss this and get H & R Block. I probably will next year if disc isn't offered.

I am so glad to transfer last year's basic info to this years. To maneuver and find things is getting more and more complicated. Would just like to see and find the tax forms exactly like the ones I got in the mail. Glad some of the forms can be downloaded from the company, like Schwab. Glad tech support is available but we couldn't get my computer to recognize the app she needed to screen share to help me. Would have been much less stressful to have my issues just explained to me versus screen share.

I have used the Turbo Tax software for many years. It helps me to complete an accurate return. I like how the software walks me through the process, going through each topic. Also references items that are uncommon but possible. I also like how I can save a pdf version for future reference, saves me on storing tax returns for the seven years.

I've used TurboTax for at least 30 years. It has changed very litte. It's still ponderously slow, cumbersome to use. The interface is little changed from five years ago. Only the barest changes to the interface seem to be made, nothing to improve the performance or user experience. Installation is incredibly slow.

My fault for waiting so long to file however. it would be great if you guys did support these older years of turbo tax and at least let them connect to the server! Absolutely zero help in getting them to work. But I did manage. Just a thought. I love turbotax programs... I have been using it since 2001

Everything went great except that I started the tax return in December to see if I should make a deposit because I made a few thousand dollars in the stock market. I knew my Quicken program wouldn't be correct, but close, and I knew I would wait until February to finish my taxes. In February, I started my return and deleted my Quicken download and started my return. I finished my return, and it showed I owed $1500.00. I went into Forms and found that there were two 8949 forms that were almost identical. The one from Quicken was not deleted when I deleted the Quicken download. In my final review It indicated that everything was correct. I would have thought that TurboTax would have caught 2 almost identical forms 8949.I actually only owed $233.00, which was in the ballpark of what I figured it would be. I was glad I went over my forms again before sending them.

Overall, TurboTax worked OK. 1. I don't feel it is as intuitive as it used to be when I first used it years ago. 2. Some of the wording is confusing. 3. When you complete a task, it takes you back to the main page. You're then forced to scroll down to the next task. 4. Your search box does not function properly. I tried using it to get back to "Estimated taxes paid", and it just kept giving me options other than what I needed. 5. Quit pushing me to buy the on-line version. Every time I logged back into the desktop version I was using, your ad promoting the on-line version pops up. Also: You need to tell people to use Chrome. I was using Edge during my initial sign-in, and it would not let me perform 2-step authentication, I had to call your support line. I waited 20 minutes for help. Tiara helped me and she did an excellent job; she was very friendly and courteous. We did a screen share, and she guided me through the process. I could have avoided all this if I knew Chrome was required.

Screens to import 1098s from investment web site were confusing, had me stuck in a login loop. It's absurd that they charge $25 to file state. It's free with other software. And the cost of this software is already more than the other. And TurboTax is full of ads. I already paid too much, stop trying to nickel and dime me.

Previous donation valuation tool was much more efficient and helpful. The current tool just released (late in the tax filing season) seem to be the same tool (same item descriptions) but made MUCH less user friendly. Big disappointment. Wound up opening last year's tool and hand transferring the data.

It works, but gets buggier every year. It acts like a bunch of web pages crammed into a seemingly native Mac app, but there are layout problems, editing brokerage trading entries is a nightmare, and going to the form display to try to make faster edits works terribly.