I use the desktop version for Mac because it gives me access to the forms. I find the 'interview' process sometimes skips over or grabs the wrong information. I wish TurboTax had (a) imported my brokerage transactions with the 1099-B; (b) given me the choice to enter my brokerage transactions; or (c) imported my brokerage statement as a PDF. At the end I got the unwelcome message that I now had to find and print the statement with forms 8949 and 8453 and mail them to the IRS. This is unnecessary and more painful than any of these options. Overall though, it's OK. Outrageous however that Intuit lobbies the US government to stop them simplifying tax filing and allowing us to deal direct with the IRS as in other countries. I shouldn't really be giving you my business at all.

I entered all my information and for some reason Turbo Tax did not save it even as I saved along the way. I had to reenter everything and complete the process. Now I had completed a draft of my Son's and I don't see that in the ready files to continue working on. This causes delays and rework and I am not happy about it. I will contact help desk to avoid reentering,

I have used TurboTax for many years. I like the software very much except the 2025 version. When I tried to e-file my returns, TurboTax told me that I need to fix an error in the Federal Carryover Worksheet for missing State/Local ID. The instruction for fixing the error is TurboTax on that worksheet is useless. I spent over 2 hours to figure out how to fix the error. I brought additional State return which I did not need to file a return for less than $10000 taxable income from that state. I went over two times of Federal Return to make sure that all input data were correct. Finaly I accidently fix the error on the Carryover worksheet; Now I still have no idea what cause the error

My only complaint this year (and last) was that often this year trying to do something in TT, the software would try to take me to my Intuit Account, don't think I have one. / nor could you find one, and then I would get stuck as the intuit program locked me into finding other ways to HAVE TO log in. Had to just Force Quit TT, lost some work one time. Shouldn't make you feel that you are going to fall into a "trap" and lose work... Same problem last year. The other complaint is why do you make it so hard to find the desktop version?

This year, the application seemed more complex than in prior years. This year I had to search for and provide RMD information unlike other years. Also, the IP PIN input page did not come up automatically, I had to search for it. The information related to the requirement for reporting foreign bank accounts via a separate Form was confusing.

OVERALL EXPERIENCE VERY GOOD. WHEN TRYING TO USE CREDIT CARD TO PAY TO EFILE STATE RETURN, THE DROPDOWN BUTTON FOR THE MONYH OF MY CARD EXPIRATION DATE PLACED THE 10 0VER THE BQCK BUTTON TO THE INFO WAS NO ADDED TO THE FORM. i HAD TO USE A DIFFERENT CARD WITH A JANUARY EXPIRATION DATE TO ENTER THE INFORMATION

Great experience as the program is very user friendly and walks you through the various sections of the tax return process. I have been using Turbo Tax for over 20 years, and I really love this product. Highly recommended for anyone wanting to file their own tax returns.

I've used TurboTax for over 20 years to file my federal and state tax returns. I use the Premier version of the program because I invest in stocks, and the reporting requirements would be utterly impossible without assistance. I import my tax forms from my stockbroker into TurboTax, and that nightmare vanishes. Plus, I can choose whether to complete the federal and state returns through a guided interview or just the forms I need.

The CA state return walkthru is poor. For such a large state I would expect it to be more like the Fed. The MA was somewhat better when I used to use that. There is not a good way to track your accrued interest for bonds which would be nice. Or at least asking about it. And charging $25 for e-file a state return is robbery. NY may have a lot of problems but outlawing this seems appropriate.

i have used Turbo Tax in the past with good results, however, this year, the California State return keeps going to the same spot, the 592-B info, and refuses to transmit the return until i edit the 592-B info, but then the return does not transmit. It is a little frustrating to go through this seven times already and I am still unable to transmit my state return.