Turbo Tax Premier needs to be able to incorporate additional items from broker statements such as Foreign taxes paid/accrued by country and tax-exempt income by state. I should not have to input these items manually. SDIT tax return for Ohio does not properly pick up Ohio income!

Software seems to have more bugs this year - had to fix several fields that did not correctly import from last year's filings, or strange defaults were auto-selected. Be sure to double-check the fields. UI/UX had strange bugs too. We are paying a lot of money for this software to be experiencing quality issues like this. Not pleased at all.

I found TurboTax increasingly non-user friendly for the past several years and this year's product was the worst ever. I spoke with a support person for over one and a half. hours to resolve a problem. The support person seemed unsure of what she was doing and never completely resolved my problem.

Turbo tax did not work correctly when I first entered my 1099R. Customer service did not help me. I had to try editing and resubmitting the information multiple times. Also, I thought that the software included e filing the return and was disappointed to see a $40 fee. I was just so frustrated by then that I went ahead and paid it and filed the returns.

Why can't the software recognize I live in a no state income tax state and just skip that whole section and stop asking me to file a state return? The ask a question function does not work very well. Could not help fix an Income Review glitch. Had to reload the program. TurboTax is a necessary evil for a terrible system and Intuit does everything it can to make free filing impossible

I would generally give Turbo Tax a 4 or even 5 star rating, but this year, while completing our taxes, it suggested we upgrade to Premier due to our capital gains and losses. We spent the $35 to upgrade to only have the software not prompt us to complete the required form - we had to research and find (within the forms list) on our own. The upgrade was a waste of money.

We have been using TurboTax for over 20 years and have never had the aggravation and difficulty we had this year. The software was terrible, it was not user friendly and the move from Windows 10 to 11 on a new computer was impossible without the excellent guidance of your live tech agent Susanna. We also had a problem with fixing an incorrect computation which showed us owing an underpayment penalty. There was no way we could see to correct this expensive error, which was very frustrating. Susanna put us through to a live tax expert agent, who walked us through our entire return to make sure that we had not made a mistake, and then when we got to the error, she had the answer we needed to file the required form to erase the incorrect overpayment amount. Without her help, we would never have to complete our tax return correctly. You need to get better software developers and return to the days of user friendly software!

Would be beneficial, if the program would cross reference tax filings between parent/child (ie; dependent and person claiming them) as a box was missed on the dependent form, which in turn caused our return to be rejected, the dependent return having to be amended and paper filed, and ours to be refiled with ip pins. Also, the search assistant needs to be a wee bit smarter, just a wee bit. Lol. Def would have been more helpful if this feature of the program could answer the questions without me having to leave and go to the internet.

my 2024 Turbo Tax data did NOT transfer to 2025 Turbo Tax as an input in many areas, so no comparison was able to be done. During Electronic filing of 2025 Federal and Ca State, the 2024 AGI was INCORRECT, and both Federal and State were rejected. 2024 AGI has been manually corrected and submitted to IRS for 2nd round of filing. I have lost some confidence that my 2025 return is correct after experiencing multiple errors.

THIS YEARS AND PREVIOUS YEARS! AT THE END, BEFORE ELECTRONICALLY FILING TAXES. THE PROGRAMS PROMPTS THE USER TO PAY AN AUDIT DEFENSE OR PREMIUM FEE! WHY DO I NEED TO PAY FOR ANOTHER FEE IF I ALREADY BOUGHT THE RIGHTS TO USE THE SOFTWARE. THIS LOOKS LIKE SOME TYPE OF HIDDEN FEE! THIS SHOULD BE ILLEGAL!