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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 1,001-1,010 of 15,915 reviews
Mar 10, 2026
Reviewer name: AaSsSaSaSaSa
5 out of 5 stars
5 out of 5 stars review

Overall very good tool.

Secify what browser should be used for bank and investnment transfers. MicroSoft Edge and Firefox dont work well. Only Google Crome. It would save the customer time by not having to call for technical support to rersolve a browser compatibility issue.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Customer Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 14, 2026
Reviewer name: DrBB2000
3 out of 5 stars
3 out of 5 stars review

2025 version was a step backwards.

2025 - harder to use... less friendly help... windings cause interface problems depending on resolution. Was I able to get my taxes done. Yes - but I literally spent an entire week working on them trying to find what turned out to be a check box. Just like the app - even the "My Review" is slow. If you type to fast it loses letters and keystrokes. Better engineering and more testing needed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 28, 2026
Reviewer name: Bobs 2025 TT Problems
3 out of 5 stars
3 out of 5 stars review

Software Problems this year!!!

I've been using TT for several years. This is the first time I had to fight with it. (1.) It wouldn't import all the Schwab files I selected from a combined 1099 (1099B was missing). Customer service said for me to enter it manually. Not a big deal however the remnants that were imported created multiple entries I had to comb through to remove all duplicates. (2.) I believe it was because of the remnants of the 1099B that caused me to have to upgrade to the premier version, from the Deluxe + State. (3.) I E-filed 3 returns and now the software is telling me I've hit my limit of 5 free E-files. One of the returns had 2 text responses from the IRS as 'accepted' and 'denied' although I only E-Filed in once. Now I get to chase down which returns were successfully filed and which were not. I have yet to receive the text from the IRS that my last e-file was accepted which coincides with the notice that I have reached my 5 free filing limit. I still have a 4th return to file so it looks like I'm in for some more phone time with customer service to get this resolved.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 4, 2026
Reviewer name: Amanda 2025
1 out of 5 stars
1 out of 5 stars review

Turbotax calculation mistake

In the medical deductions section, Turbotax included the income from a IRA to Roth conversion as current income in the calculation of the amount due for repayment of a health insurance marketplace premium. This resulted in repayment of premium in the amount of $5086 which is incorrect. The correct amount of repayment should be $1625 when you subtract the value of the IRA to Roth conversion from total income.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 15, 2026
Reviewer name: junk required
4 out of 5 stars
4 out of 5 stars review

review

could not upload CVS files for crypto transactions like I could last year what happened to this feature? When trying to file online could not use a credit card with an expiration month past 10. It just wouldn't come up in the dropdown box. I had to switch to another credit card with a month less than 10. Couldn't resize the window to show the entire dropdown list if there was a 11 or 12.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 14, 2026
Reviewer name: Brad VS
3 out of 5 stars
3 out of 5 stars review

Online was a bad experience

I did my taxes with the new online version but I reverted back to the old App version for my kids. It took me over 4 hours to complete my taxes and about the same for my son. we had issues with TurboTax adding 2 1116 forms due to a foreign tax credit and carryover from previous years. I deleted both and tried to add one back with both but the form online looks very different to what we printed in prior years so couldn't reconcile where various figures should be entered. I will just give up the benefit (354 + 14.40) since my son is a minor and doesn't pay taxes yet. Also, to have to go in and adjust every sale of GLD and SLV due to sales for fees to cover management expenses. I had over 4 hours into doing the taxes of a teenager that made under $4000 so at some point I had to stop the time attempting. I am very analytical and don't like failing to figure things out, so congratulations on getting me to give up.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 11, 2026
Reviewer name: sam_xx
1 out of 5 stars
1 out of 5 stars review

2025 Turbo Tax CA Tax Return Filing Issue

It's so fustrating using 2025 Turbo Tax Desktop version. This whole day from 11am to now 6:!3, i am trying all differnet ways to file my 2025 tax return. It won't get past filing stage. I tried repeatedly updating the app; uninstalled the app; clearing cache etc. Everything you can think of. So I finally tried filing the federal return first. After IRS accepted my fed tax return, I prceeded with my CA tax return filing but now I cannot file. It said CA doesn't accept an efiled return. And then I continue the process anyway...I went thru the review process thru the step of printing/saving return...after that, it took me to the Rating tab. Why??

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
Reviewer name: Lfish2
5 out of 5 stars
5 out of 5 stars review

Efficient Method for Tax Return Preparation

Streamline the entry of investment data for users that don't want to import for any of their brokerage info. Felt like I kept going in a big, repetitious circle. Simple question should be "Do you wish to skip the import process for all of your investment transactions?" Don't keep making me trudge through it over and over when it is faster to key in the few boxes than log into the brokerage and import. The sizing of the screen layouts takes up a lot of space and requires the user to do an unnecessary amount of scrolling up and down to see it all. Yes, you can reduce the page size to fit it all in the screen, but then the font is smaller and harder to read. A good balance of screen layout and readable font size is what we need.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 12, 2026
Reviewer name: The Bos
1 out of 5 stars
1 out of 5 stars review

TURBOTAX GETS WORSE EVERY YEAR

IT GETS WORSE EVERY YEAR... ONLY REASON I USE IT IS I THINK IT WILL IMPROVE, AND YOU NEVER KNOW UNTIL YOU'VE SPENT YOUR MONEY AND ARE INTO THE 2ND PAGE.WWWRRROOONNNG AGAIN . THIS YEAR'S WAS THE WORST YET. THANK GOODNESS FOR CHAT WHO EXPLAINED WHAT I WAS SUPPOSED TO DO!! IT USED TO BE SO EASY YEARS AGO. WHAT HAPPENED? I AM GOING TO JUST GVE IT TO A TAX MAN OR WOMAN EVEN THOUGH I DO NOT MIND DOING IT MYSELF IF I HAVE THE OLD PROGRAM FROM 8 YEARS AGO, SIMPLE AND ALL YOU HAD TO DO WAS EDIT THE LAST YEARS RETURN ENTRIES WHICH WERE LISTED AND POPULATED AND ANSWER A FEW QUESTIONS!!! IT JUST GETS WORSE AND MORE CONFUSING EVERY YEAR.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 26, 2026
Reviewer name: rowtreeman
3 out of 5 stars
3 out of 5 stars review

Disappointing program

I have used Turbo Tax for many years. This year of course Intuit wants you to do the taxes on line. I chose to download the program. Turbo tax would not pull the data from 2024 even when I tried to load it. This cause a lot of aggravation. please fix this or at least warn people if they down use the cloud it's not going to work right.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401