The app does not make it easy to pay state income taxes. For example, after filing and during filing, there is no option to make a payment from within the app to the state, just a short message directing to some 3rd party website that accepts payments for the state.

I have been using Turbo Tax for ages, since long before it was an Intuit product. This year was my absolute worst experience and I doubt I will use it again next year. The Deluxe product is now pretty bare, so I had to get the Premier. Then it never asked for my IRS IP PIN, so my return was rejected and I had to to figure out where to enter it on the software because it doesn't show up in the usual questions. I know it used to be. Also I had questions about the program itself, nothing to do with taxes, but was directed to JustAnswer and a CPA, so more $$$. Seriously, I don't know what's happened to Turbo Tax, but it can't be any worse.

I have been using TurboTax sense it started (originally call Mac-In-Tax) and have been very happy with the product. However, this year they have been extremely late with their product which did not allow me to use it for early planning and analysis of my tax situation before 2025 year end.

I have used Turbotax for many years. I found filing my taxes with your product extremely difficult this year as the returns that I originally created kept being marked as corrupted when I attempted to return to them. I eventually ended up filing my husband and my return using the on-line version of the program after several attempted using the desktop version. When I filled my son's return he never received confirmation of the returns being accepted or rejected by the federal and state tax authorities. I ended up refiling his return as we couldn't determine whether his returns had been accepted. This resulted in a double filing fee for his state taxes! I am very frustrated with this years product!

Disappointed with the 2025 desktop version. I've used Turbo Tax for more than 10 years. I upgraded my computer specifically so I could use Turbo Tax. It was able to access my prior year...but couldn't seem to be able to upload my financial info. It covered topics with very iffy descriptions. I was so concerned, I re-ran my info with another platform, to verify the results. They matched, but really, I shouldn't have felt the need

The software package continues to ask me to file my State of Tennessee Income Tax Return, and I have to answer several questions in order to bypass that. Tennessee has not had a State Income Tax in several years, so no State return is available or required.

Had an issue when entering the license code - Turbo Tax was reporting it was invalid. The instructions indicate Windows 11 is required. What the instructions don't advise is that ALL system updates also need to be performed. I used the 800 number to contact support and the woman who connected was very patient, walked me through the updates, and stayed on the phone until Turbo Tax was ready for me to start my return. I am very grateful to her.

Two issues that need to be addressed are (1) when I imported from financial institution TurboTax created some new institution boxes for me in addition to the ones it brought in from last year. That led to confusion about 1099-DIV and 1099-INT entry. If you are going to bring in boxes from as year, tn make sure when I import from those same places you dont create duplicate boxes, Also, the desktop software had to be conneted to the internet or you didnt see the new pencil and trash can icons or the svg files for Dividend, Interest, etc. buttons in the investment section. Those should be included in the download installation and not require you be internet connected. That led to confusion because it said NEEDS REVIEW and there was no way to review given we were not on the internet. I don't connect to the internet while doing taxes except for one import.

The tax forms are fairly easy to fill out. Security and payment is getting to take as long as doing taxes. There has got to be a better way without entering a billion numbers at least 2 times. I understand security and scammers BUT you are making it almost easier to just print and mail.

I have used TurboTax for many years. I like the software very much except the 2025 version. When I tried to e-file my returns, TurboTax told me that I need to fix an error in the Federal Carryover Worksheet for missing State/Local ID. The instruction for fixing the error is TurboTax on that worksheet is useless. I spent over 2 hours to figure out how to fix the error. I brought additional State return which I did not need to file a return for less than $10000 taxable income from that state. I went over two times of Federal Return to make sure that all input data were correct. Finaly I accidently fix the error on the Carryover worksheet; Now I still have no idea what cause the error