The desktop version has issues with fitting font sizes in various places. The most obvious is the 'File Edit View Tools Online Help" area at the top left. I started to look at the cloud version of Turbo Tax but did not feel comfortable using it and did not like the look and feel compared to desktop version.

The main reason I have for using Turbo Tax is that it imports tax forms from Fidelity. Otherwise it's a bit more expensive and not that much different from other software I've used like Block and TaxAct. The support people required a substantial wait and were a bit difficult for me to understand - accent / phone noise. Importing tax data from Fidelity and banks had a few glitches, but worked well enough after a few tries. A little disappointed in the info offered after filing - no comparision with others and few useful suggestions for next year. I used the desktop version up til now, but the on-line version seems like the way to go in the future... no updates to wait through and more questions and hopefully info.

I had to BUY a windows 11 computer to do my Taxes. With all the hacking going on, I DO NOT trust you or feel comfortable doing this online., In fact I WILL be looking for alternatives. Ever since you quit sending out a CD just to save pennies and then raised the price anyway, I have been displeased.

I bought Turbo tax out right I wanted it on my PC, it was very difficult to download and to avoid any of the other options, I'd make easy to buy the software and get it on the filers PC The person that helped me download the software was very competent and patience

More complicated this year than last. Many more questions to answer with less clarity. Depth of explanations were shallow. Should have been easier with new tax changes from BBB, but not as straightforward as before. Had to dig out information to gain complete information on what was being required.

Outrageous that after completing e-file there is a notification to send in a paper form 8453. And the form indicates another form 8489 is required and it is not in the same file which means I have to go find it. And the additional $25 e-file fee for the state filing is offensive as the cost for that process can not possibly be anything close to that amount. I will not use Turbo-Tax going forward.

The Turbotax premier worked well for me. I appreciate its ability to interface with my stock broker and my K 1 partnership. The bulk edit for stock sales could be improved to allow more items to edit. I had to open up each stock transaction to edit them.

I was really put off by the requirement to replace my apple computer in order to continue to use turbotax. Strongly considered switching to competitor. But in the end, more than 15 years good experience with TT was dominate factor. Still grumping about the "extra" expense, but now hope for compatibility will extend a few more years. The tack on fees for "e-filing" and processing refund were an unpleasant surprise and to my mind not adequately disclosed up front. The two state situation was adequately handled but instruction for handling multiple 1099-R were confusing as if you move mid-year you will get two from the same brokerage but your RMD doesn't change. TT gets confused and over calculate your RMD & add a tax or penalty, Note.My 1099-R from brokerage contained, and I entred, the 17 characters in the state withholding account number box as I was doing the federal tax. Only when I got to the state portion was this flagged as on 14 characters were allowed. After some searching, TT identified which three characters to omit. Should have been flagged in federal part but was not. Had to go back to federal form. Not efficient with my time. On the plus side, the comparison with prior years is extremely valuable to catch big variations year that may be real or typos or omissions. Bottom lime, will probably use next year.

I've been using Turbo Tax forever. It's getting more difficult to use, and they made me upgrade this year to do something that I've been doing for years. I also had to buy a new computer because they wouldn't allow me to install on my existing computer.

At least 5 times while going through the step-by-step process, my screen froze and I had to close the program and restart. Also, when I saved the file and would come back, I'd have to start from the beginning again instead of TT holding my place. I didn't like that, this year, I had to upgrade to Premier because I had a 1099B (which I also had previous years and did not need to upgrade). I don't like the new format entering 1099 forms (those silly boxes - why couldn't TT know I was filing an individual return since that's the software I was using??) So much was just clunky this year. Not a fan - after many many years of using TT, I'm considering changing to something else in the future.