We're sorry to hear this, Monty, and want to assure you that we have many quality checks to ensure your laundry is left fresh and clean. We recommend to make sure dosing instructions are followed for the best results. We'd like to learn more, so we can help as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 879-8433.

We are really sorry to hear you had this experience with our Tide PODS Free & Gentle Laundry Detergent Pacs. It must upsetting that the product left residue on the clothing. We appreciate you providing us with this feedback and positive comments on it, but this is definitely not the type of experience we want you to go through. Improper dosing and placement of detergent can cause residue on fabrics, while oversized loads hinder detergent dissolution and water circulation. For high-efficiency machines, maintain specific fill levels based on the cycle: a hands gap for normal cycles, 60% for synthetics, and 40% for delicate and quick cycles. Low water pressure can also impact washing. Always follow dosing instructions and verify pod compatibility with newer machines, which may use less water. Please feel free to contact us at (800) 879-8433 so we can take care of you. Your satisfaction is highly important for us at Tide.