We're sorry to hear this, Monty, and want to assure you that we have many quality checks to ensure your laundry is left fresh and clean. We recommend to make sure dosing instructions are followed for the best results. We'd like to learn more, so we can help as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 879-8433.

That&#39;s a disappointing thing to find, BGHC, and we&#39;re sorry you&#39;ve experienced stains left on your clothes, BGHC. Tide PODS™ are designed to dissolve completely, and our products go through many quality checks to ensure reliable performance. To help prevent this from happening in the future, we recommend always adding the PODS™ to the drum before any laundry, and ensuring there’s enough water circulating and room in the load for them to move freely. It&#39;s also a good idea to use a cycle that lasts more than 30 minutes. As well, any residue should come out and not leave any permanent stains when appropriate steps are taken. We always want you to have the best wash experience using Tide, and our team is standing by if you need assistance. You can give us a call at 1-800-879-8433 from 9AM -- 6PM EST Monday–Friday, and we&#39;ll be happy to help.<br /><br />

We are really sorry to hear you had this experience with our Tide PODS HE Laundry Detergent Free and Gentle. It must upsetting that the bottle came in empty. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. Thank you for sharing your experience. Our products go through many quality checks to provide you with the best laundry cleaning experience. What you have described is not something we would expect. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

We are really sorry to hear you had this experience with our Tide PODS Free &amp; Gentle Laundry Detergent Pacs. It must upsetting that the product did not clean well enough and also caused such effect on your daughter health. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed, so this is not what we would expect. Please contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.