Dear Miya,<br /><br />Thank you for bringing this matter to our attention and for sharing your detailed feedback. We sincerely apologize for the issues you&#39;ve experienced with your Jetson Crush Light-Up JetKart Hoverboard Combo. This is certainly not the level of performance or service we aim to provide.<br /><br />We’d like the opportunity to further investigate this matter and assist you directly. Please reach out to us at our toll-free number, 1 (844) 585-7462, available daily from 10 AM to 6 PM EST. We&#39;re committed to ensuring your complete satisfaction and will do our best to resolve this issue for you. <br /><br />Best Regards, <br />Customer Service Team at Jetson

Dear Valued Customer,Thank you for bringing this matter to our attention. We sincerely apologize for the experience you’ve had with your Jetson Crush Light-Up JetKart Hoverboard Combo. We take product quality and customer satisfaction seriously and stand behind our products with a standard warranty.We are committed to resolving this issue as quickly as possible. Please reach out to us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462 between 9 AM and 5 PM EST or emailing us at help@ridejetson.com. Kindly refer to Angela, who will personally assist you in finding a resolution. We appreciate the opportunity to make this right.Best Regards, Customer Service Team at Jetson

We apologize for the experience you've had. We'd be happy to help you with your Jetson. Your Jetson is covered by a one-year limited warranty. Please email us at reviewresponse@ridejetson.com so we can look into this further.

We apologize for the experience you've had. We'd be happy to help you with your Jetson. Your Jetson is covered by a one-year limited warranty. Please email us at reviewresponse@ridejetson.com so we can look into this further.

Hi Patricia, we apologize as this is not the experience we aim to deliver. We'd be happy to help you with your Jetson. Your Jetson is covered by a one-year limited warranty. Please email us at reviewresponse@ridejetson.com so we can look into this further.

We are so happy to hear that your kids are loving their Remix Combo! We also truly appreciate the five-star review! The super cool lights and Bluetooth compatibiiity of the Remix make this combo so much fun! We hope you all continue to enjoy it for many more fun rides to come! Ride electric, ride Jetson!

Thanks for the 5-star review! The lights are such a great feature on the Remix Combo! We are glad you are enjoying your Jetson! Happy riding and keep making moves!

Thanks for leaving a 5-star review! We're so glad to hear you think the Remix is an excellent product. Keep making moves!