Oh no! We are so sorry to hear about this experience and want to do everything we can to assist! Please reach out to us at reviewresponse@ridejetson.com and we can look further into this to see if there are any other options.

Oh no! We are so sorry to hear about this experience and want to do everything we can to assist! Please reach out to us at reviewresponse@ridejetson.com and we can help you get a new charger for your son.

Oh goodness. We can only imagine how disappointing this must have been, and we'd love to help! If you will, please contact us directly at reviewresponse@ridejetson.com so that we can get this fixed for you!

Dear Valued Customer, Thank you for taking the time to share your experience with us. We are thrilled to hear that the Jetson Crush Light-Up JetKart + Hoverboard was such a memorable gift for your son’s 9th birthday. Knowing that it brought him excitement and enjoyment on such a special occasion is exactly what we strive for when designing our products. At Jetson, our goal is to create innovative, fun, and safe ride-on experiences that families can enjoy with confidence. Your feedback reaffirms the importance of our commitment to delivering products that inspire joy and adventure. We truly appreciate your thoughtful review and look forward to continuing to provide your family with products that make lasting memories.