We apologize for the experience you've had. We'd be happy to help you with your Jetson. Your Jetson is covered by a one-year limited warranty. Please email us at reviewresponse@ridejetson.com so we can look into this further.

Welcome to the Jetson family and thanks for the 5-star review! We are thrilled to hear that your son and his friends are loving the Crush Light-Up JetKart + Hoverboard so much! Happy riding and keep making moves!

Dear Miya,<br /><br />Thank you for bringing this matter to our attention and for sharing your detailed feedback. We sincerely apologize for the issues you&#39;ve experienced with your Jetson Crush Light-Up JetKart Hoverboard Combo. This is certainly not the level of performance or service we aim to provide.<br /><br />We’d like the opportunity to further investigate this matter and assist you directly. Please reach out to us at our toll-free number, 1 (844) 585-7462, available daily from 10 AM to 6 PM EST. We&#39;re committed to ensuring your complete satisfaction and will do our best to resolve this issue for you. <br /><br />Best Regards, <br />Customer Service Team at Jetson

We're so excited to hear about how much you all are loving your Crush Jetkart/Hoverboard Combo! The Crush is sturdily-built, and the design and lights are sure to make you stand out in a crowd! Happy riding and keep moving!

Thanks for taking the time to share your experience and leave a 5-star review! We so happy to hear that your kids are loving their Crush Light-Up JetKart + Hoverboard. We hope they're able to enjoy it for years to come. Happy riding and keep making moves!

We're thrilled to hear that you would recommend the Crush Jetkart + Hoverboard! The LED lighting and built-in speaker to stream music are such a great addition! Happy riding!

We apologize as this is not the experience we aim to deliver. We'd be happy to help you with your Jetson. Your Jetson is covered by a one-year limited warranty. Please email us at reviewresponse@ridejetson.com so we can look into this further.

Dear Valued Customer,Thank you for bringing this matter to our attention, and we sincerely apologize for the missing charger in your Jetson Crush Light-Up JetKart Hoverboard Combo. This is not the experience we want for our customers. Please reach out to us at our toll-free number, 1 (844) 585-7462, available from 9am to 5pm EST, so we can resolve this matter promptly. We appreciate your patience and understanding and are here to ensure your satisfaction.Best Regards, Customer Service Team at Jetson

Oh no! Thank you for bringing this to our attention. We are so sorry to hear about this experience and want to do everything we can to assist! Please reach out to us at reviewresponse@ridejetson.com and we can look further into this to see if there are any other options.