Thanks for the 5-star review! We're so happy to hear that your kids are loving their Remix Combo! The lights are such a fun feature. Ride Jetson, ride electric!

We're so sorry to hear that this has been your experience, as this is not the Jetson experience we aim to deliver. If you're still in need of assistance, please don't hesitate to reach out to us at reviewresponse@ridejetson.com--we're happy to help! Thanks for reaching out to Jetson!

Dear Valued Customer,Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you and your daughter have experienced. We are committed to ensuring that every customer is satisfied with their purchase and experience, and we’re truly sorry that we fell short in this instance.We want to resolve this issue as quickly as possible. Please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462 between 9 AM and 5 PM EST, or by emailing us at help@ridejetson.com. Kindly refer to Angela, who will personally ensure this matter is resolved to your satisfaction.Best Regards, Customer Service Team at Jetson

Oh goodness! We are terribly sorry to hear that you're not satisfied, and we want to help! Please reach out to us directly at reviewresponse@ridejetson.com so that we can review our options.