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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1-10 of 1,634 reviews
Mar 19, 2021
Peter C
5 out of 5 stars review

Verified Purchase

Great value, nice machine

Works great. You can adjust the freezer and refrigerator temperatures separately, which I find very useful. The machine looks like it will be easy to service if anything ever breaks. The electrical and mechanical panels on the back are removable and there's a wiring diagram stuck on there.

Helpful?1QJF566W4K0H13865023214
Apr 28, 2026
SP2279
5 out of 5 stars review

Great product at reasonable prize

[This review was collected as part of a promotion.] Great for mid size fridge needs; no issues with cooling. great looks. very satisfied with purchase though a bit higher than other brands of same specs

Review from lg.com
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reply from LG

Hi! We’re glad to hear your LG Refrigerator is hitting the mark for your mid‑size needs. Great looks, reliable cooling, and overall satisfaction — that’s exactly the kind of experience we love seeing. Even with the price sitting a bit higher than similar models, it’s awesome knowing the performance and design are delivering real value for you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Dec 11, 2025
Rich
5 out of 5 stars review

Verified Purchase

New Stainless refrigerator

We are pleased with our purchase of the LG Stainless refrigerator.

Review from lg.com/ca
Helpful?1QJF566W4K0H13865023214
reply from LG CareQ

Thank you for sharing your positive feedback! We are delighted to hear you are pleased with your new LG LTCS20020S refrigerator and appreciate you choosing LG for your home.

Mar 22, 2021
Happy Ma
5 out of 5 stars review

Verified Purchase

I’ve had my refrigerator for about a month or so and couldn’t be happier! I love the space on the doors which my other fridge did not have and I like the humidity control in the pull out vegetable and fruit drawers. It’s beautiful on the outside and spacious on the inside. No regrets!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 31, 2022
ET0310
5 out of 5 stars review

Verified Purchase

Good fridge for home

[This review was collected as part of a promotion.] I bought this in October 2021 and have been using it since then. This is very spacious and really good for a family. It really haven't given me any trouble till now. For someone who doesn't need like an icemaker and all this is a good buy.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 3, 2021
GrandmaB4u
5 out of 5 stars review

Verified Purchase

Very Good “ice box”

[This review was collected as part of a promotion.] Runs quietly; both freezer & main compartment keep food apparently chilled. The deep shelves in door(s) provide nice storage for small items. I don’t like fingerprints on the stainless steel (I use alcohol wipes to remove them). Chose because of EnergyStar rating. Note: “ice box” is what we called them when I was a kid!

Review from lg.com
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Mar 14, 2026
Gumpy
4 out of 5 stars review

Verified Purchase

LG 20 Cubic Foot Top Freezer Refrigerator

Nice looking fridge. Hope it works and performs well

Review from lg.com/ca
Helpful?1QJF566W4K0H13865023214
reply from LG CareQ

Thank you for sharing your thoughts! We’re glad you like the look of your LG fridge and hope it continues to meet your expectations in performance. If you ever need assistance or have questions about your fridge, our support team is always happy to help: 📞 1‑888‑542‑2623 • https://www.lg.com/ca_en/support/contact-us/

Sep 2, 2022
Typam
4 out of 5 stars review

Verified Purchase

Nice Refrigerator

I received my refrigerator and I really enjoyed the quietness of it. Then I noticed that it randomly makes a knocking sound when I close the doors. I don’t like that about it. Other than that, it’s a good looking , well lit refrigerator, that keeps my items cold as expected.

Review from lg.com
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Oct 5, 2021
Go Irish
3 out of 5 stars review

Verified Purchase

Nice and quiet.

[This review was collected as part of a promotion.] I am enjoying this refrigerator but I see there could be a a few tweeks. My last refrigerator had room for more butter, so I wish it was probably a little more deeper and I miss three shelves on the door.

Review from lg.com
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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Sep 27, 2025
SSSS
1 out of 5 stars review

Verified Purchase

Avoid

Need to replace the compressor in less than a month.

Review from lg.com/ca
Helpful?1QJF566W4K0H13865023214
reply from LG CareQ

Dear Valued Customer, Thank you for sharing your feedback on your LG LTCS20020S refrigerator. We’re very sorry to hear that you needed a compressor replacement so soon after your purchase—that’s certainly not the experience we aim to deliver. At LG, we’re committed to providing quality products that are built to last, and it’s disappointing to hear that we fell short in this instance. We completely understand how frustrating it can be to experience a major issue with a new appliance. We’d like to help resolve this as quickly as possible. If you haven’t already, please contact our LG Customer Support team at 1-888-542-2623, available Monday through Sunday, 8 a.m. to 9 p.m. Eastern Time. When you call, please have your bill of sale handy so we can review your warranty coverage and assist you efficiently. We truly appreciate your feedback—it helps us improve our products and service. Thank you again for bringing this to our attention. Sincerely, The LG Electronics Team