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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 31-40 of 1,643 reviews
Dec 5, 2021
GeriD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

inferior

[This review was collected as part of a promotion.] I am not really happy with the product, but as the saying goes " you get hat you pay for". It is inferior and cheap. One example is from the very beginning, the freezer light doesn't work and never has, there is no drawer for dairy, as in cheese etc., and I cannot figure out how to take the shelves out to clean.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 24, 2023
Cabin Home
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Simple Yet Efficient

[This review was collected as part of a promotion.] The replacement refrigerator is extremely energy efficient and dropped our electric bill by almost $25, within the last billing cycle. The refrigerator is simple. Note, storage solutions are needed but pleased with the space.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Sep 25, 2023
JillGreg
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Repairs just done

[This review was collected as part of a promotion.] We bought it in Nov 2022 and this month the refrig was not getting cold enough for food to store safely (55 -60 degrees). We had to have someone come out to replace the motor. It took them 2 weeks to come out and do this after multiple calls/complaints from me and my husband.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social

Hey there. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We understand how important it is for your refrigerator to have a good working cooling system and we regret to hear that this is the sort of experience that you went through. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. ^Anthony

May 12, 2023
fecogcer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Forget your magnets

The surface of this item will not hold magnets, so it cannot be stainless steel. My family photos are still seeking a new display location. The surface will glisten quite well if you use a stainless steel polish. The item does work as advertised so far.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Feb 16, 2022
Gazoo2021
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of room

[This review was collected as part of a promotion.] Very happy with purchase, but after a few months, the fridge door started rubbing when being shut, had it looked at and apparently there is no adjustment on the hinges and was instructed to use a bit of petroleum jelly where the side seal contacts the door

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Feb 21, 2021
Nan4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good storage

[This review was collected as part of a promotion.] I purchased this because my fridge stopped working. This was not my 1st choice as I used to have bottom freezer but needed a new fridge immediately. After using for a few weeks I am well pleased with th function and easy to organize my food in both fridge and freezer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Feb 1, 2022
swblake
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly the kind of fridge we wanted...

[This review was collected as part of a promotion.] Six months in, we couldn't be happier. We were coming from another brand (came with the house) that had lots of bells & whistles, but we neither wanted nor needed them. Enter our LG LTCS20020S, a traditional fridge but with LG reliability. We couldn't be happier! It does everything we want, very well, and at a sweet price point to boot.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 27, 2022
MarthaCC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great size!

[This review was collected as part of a promotion.] Bought this refrigerator as an extra. We have our Son and his family living with us and found that we need an extra fridge. This was an excellent choice, excellent features. For the price it was large had spacious drawers and lots of space on the door with lots of freezer space!!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Feb 11, 2023
Nanasteaparty
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Size

[This review was collected as part of a promotion.] Purchased about a month ago. Like many of the features, i.e. larger freezer, glass shelves, deeper on door racks. Only down side is at times, randomly it has a vibrating sound that can go from low to high in sound. Annoying!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 31, 2022
ET0310
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good fridge for home

[This review was collected as part of a promotion.] I bought this in October 2021 and have been using it since then. This is very spacious and really good for a family. It really haven't given me any trouble till now. For someone who doesn't need like an icemaker and all this is a good buy.

Review from lg.com
Helpful?1QJF566W4K0H13865023214