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LG 20 cu. ft. Top Freezer Refrigerator

|1,670 ratings
Item # 980294748
Members-only price
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Columbus, 43215
Return or replace within 90 days.
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Highlights

As a member value, this price includes shipping1, basic installation2 (including the parts and accessories needed), haul-away3, and a 2-year manufacturer warranty.

  • After shipment, a 3rd-party carrier designated by our supplier will call, text, or email you to schedule delivery and installation.
  • Dimensions (WxHxD): 30" x 65.5" x 33.75"
  • Ice Maker Optional - LK65C
  • ThinQ® Technology with ThinQ Care
  • Reversible Door Design
  • Premium LED Refrigerator Lights

Questions about LG appliances, delivery or replacements? Call Sam's Club LG Member Support at (844) 825-9069

  • Color: Stainless Steel | Model Number: LTCS20020S
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LG 20 cu. ft. Top Freezer Refrigerator
LG 20 cu. ft. Top Freezer Refrigerator
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About this item

Product details

Special Member Value included with your purchase:

  • Delivery, basic installation and haul-away included
  • 2-year manufacturer’s warranty
  • Parts & accessories included

Appliance Delivery 1, Basic Installation 2, and Haul-Away 3 Information for Refrigerators, Washers, Electric Dryers, and Electric Ranges

The home delivery service includes basic installation to set up your new appliance, as well as haul-away of your old appliance. Parts and accessories required for basic installation are included. Member will receive a call, email, and/or text from a service representative to confirm appliance installation requirements and limitations. Before placing an order, please confirm that the contact information in Your Account is correct (address, email, phone) to ensure a smoother delivery process. Member must be at home during the scheduled delivery time frame.

1. Delivery: Delivery and Basic Installation are available in limited locations (not all zip codes covered) and only in the continental United States. Delivery is not available in Alaska, Hawaii, Puerto Rico and other U.S. territories or for APO or FPO addresses. Additional service fees for rescheduled delivery will apply if delivery is attempted and Member is not home or does not answer.

2. Basic Installation: The delivery and installation teams are NOT authorized to perform any modifications to your home, such as carpentry, plumbing, gas or electrical work. Basic Installation may be unavailable in some locations depending on local, state, or industry codes and standards. During your home delivery appointment, the delivery and/or installation team(s) will be able to determine if any additional work and/or permits are required that exceed the Basic Installation, customer will need to hire 3rd party installer to complete installation. Basic Installation covers standard installations as per the provided guidelines of covers standard connection to existing, up-to-code utilities (like plugging in an electric range or connecting a refrigerator’s water line). It also includes the haul-away of your old appliance. Complex installations, which may require additional time, materials, or specialized equipment, or home modifications are not included in the Basic Installation. Customers are responsible for hiring a third-party installer to complete such installations. 2 step installation - A second appointment may be required with a license installer in some municipalities that require licensed installers in order to complete installation of Dishwashers, Gas Range, Gas Dryers, and Over the Range Microwaves.

3. Haul-away: The delivery service includes haul away of your old appliance, provided it has been uninstalled prior to delivery. Complex deliveries, including dishwashers, gas ranges, gas dryers, and over the range microwaves, may require separate delivery and installation appointments. The delivery team will not uninstall or remove existing appliances. Haul away will be provided by a licensed installation contractor during the second appointment, not the delivery provider.

For your safety, the delivery team CANNOT:

  • Remove their shoes. They will act with care to protect the home and merchandise
  • Alter property to complete a delivery except for simple door removal
  • Modify existing cabinets or HVAC equipment, including alterations such as cutting into existing cabinets, walls, counter tops, etc.
  • Relocate or reconnect used appliances to home utilities.
  • Convert gas or propane lines
  • Lift or hoist appliances over objects or through windows to complete a delivery.
  • Work with or touch exposed wires, rusted or corroded shut-off valves and copper valves
  • Update home to local code. If the connection points are not up to date to local code, the customer will need to hire a licensed plumber or electrician to bring the home up to code.
  • Uninstall or relocate built- in appliances. Will haul away only if uninstalled before delivery and if a haul-away service was purchased with delivery. NOTE: Built-in refrigerators cannot be hauled away.

Award-Winning Energy Efficiency

This standard depth refrigerator is not only functional but also eco-friendly. It has been honored with the 2021 ENERGY STAR Emerging Technology Award by the U.S. Environmental Protection Agency. This prestigious award recognizes the refrigerator's potential to significantly lower greenhouse gas emissions, contributing to environmental sustainability.

Humidity-Controlled Crispers

The refrigerator features humidity-controlled crispers. These specialized compartments help to maintain optimal humidity levels, extending the life of your fruits and vegetables. This means less food waste and fresher produce for your meals.

Generous Storage Space

With this refrigerator, you'll never be short on storage space for your groceries. Offering a generous 20 cu. ft. of space, it provides ample room for all your food items. Whether you're stocking up for a party or storing leftovers, this refrigerator has room to spare.

Smart Diagnosis™ Technology

Thanks to the Smart Diagnosis™ technology, troubleshooting is made easier. This feature allows the service center to diagnose problems over the phone, saving you time and potentially costly service calls. With this refrigerator, you get convenience and peace of mind.

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Member ratings & reviews

4.3 out of 5 stars
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1,670 ratings1,648 reviews
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Showing 1-3 of 1,648 reviews

Aug 13, 2026
Reviewer name: MDTBAY
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does its job.

This fridge is what I expected. Has a large upper freezer. The shelf is a nice feature that my old fridge did not have. The main fridge does its job. Would have had three shelves if the top freezer was made smaller. Other than that, no complaints.

Review from lg.com/ca
Helpful?1QJF566W4K0H13865023214
reply from LG CareQ

Hi there! Thank you for sharing your experience with your LTCS20020S. We are glad to hear that it is delivering what you expected and that you are enjoying the spacious upper freezer and convenient shelf feature. We also appreciate your feedback about the shelf configuration and freezer size. It is wonderful to know that, overall, your refrigerator is meeting your needs with no complaints. Thank you for choosing LG and for sharing your feedback with us! If you ever need assistance, our support team is always happy to help through https://www.lg.com/ca_en/support/contact-us/.

Mar 19, 2021
Reviewer name: Peter C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value, nice machine

Works great. You can adjust the freezer and refrigerator temperatures separately, which I find very useful. The machine looks like it will be easy to service if anything ever breaks. The electrical and mechanical panels on the back are removable and there's a wiring diagram stuck on there.

Helpful?1QJF566W4K0H13865023214
Aug 16, 2026
Reviewer name: Carole
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

HEIGHT & NO FREEZER LIGHT

The refrigerator is good except that it is very low to the floor. I hit my foot every time I open the door.. Also I am very disappointed that the freezer doesn't have a light. When asking for instructions, and asking for where I live, Canada is my only option, I live and bought the refrig in USA..

Review from lg.com/ca
Helpful?1QJF566W4K0H13865023214
reply from LG CareQ

Hi Carole! Thank you for sharing your feedback on your new LTCS20020W refrigerator. We are glad to hear it is performing well, but we want to make sure your experience is as comfortable and seamless as possible. To help prevent the door from catching your foot, we recommend checking the two front leveling feet underneath your refrigerator. Turning these feet clockwise raises the unit, which can provide additional clearance from the floor while also creating a slight rearward tilt that helps the doors close more smoothly. Regarding the lighting, this model features LED illumination in the fresh food compartment but is not equipped with a dedicated freezer light. We completely understand how helpful a freezer light would be and will be sure to share your feedback with our product design team. Finally, we apologize for the frustration you experienced when trying to access our support site and finding Canada as the only country option. Since you purchased and use your refrigerator in the United States, you can find the appropriate product resources through the LG USA Support Page: https://www.lg.com/us/support. If you need any further assistance, our LG Canada support team is also available through https://www.lg.com/ca_en/support/contact-us/. Thank you again for bringing these concerns to our attention and for giving us the opportunity to address them.