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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,651-1,653 of 1,653 reviews
Aug 16, 2024
Reviewer name: JordanRom
5 out of 5 stars
5 out of 5 stars review

Repair quick and easy

Broke after a year , but was satisfy with the free repair.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hello, Jordan! We appreciate you sharing this positive review of your LG Refrigerator! It’s great hearing that even though it needed attention after a year, the free repair had you taken care of and back up and running. Knowing the support experience left you satisfied truly means a lot! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 6, 2024
Reviewer name: jam1200
1 out of 5 stars
1 out of 5 stars review

Don't think will by another LG fridge

Brand new fridge does not work, shelves are flimsy. Glass bent

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi there. Thank you for sharing your feedback regarding your recent purchase of the LG Refrigerator (LTCS20020W) model. We understand the issues you've faced with the unit's malfunctioning. We aim to deliver top-notch products that meet our customers' needs and expectations. Please know that your concerns have been noted, and we will be addressing them with our product development team. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy

Aug 6, 2025
Reviewer name: maryberry
1 out of 5 stars
1 out of 5 stars review

broken item

this item is junk it did not work in the cooling air in the botton at all

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Thank you for your review, that’s not the performance we expect you to experience, and we’d like to help. Send us a message with your model number, and a brief description of the issue through social media @LGUSSupport. We'll assist as best we can! ^Jose