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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,631-1,640 of 1,653 reviews
Jul 20, 2024
Reviewer name: Leann Lydick
5 out of 5 stars
5 out of 5 stars review

Refrigerator

Got off to a rough start but now I'm very satisfied with my purchase.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi, Leann. Thanks for sharing your experience with your LG Refrigerator (LTCS20020W. It’s great to hear that things are now going well and that you’re satisfied with your refrigerator. This unit is designed with spacious shelving and efficient cooling to keep everyday storage simple and reliable, so it’s nice knowing it’s meeting your needs. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Oct 24, 2021
Reviewer name: LG_TechSupport_Is_Awful
2 out of 5 stars
2 out of 5 stars review

Product registration website doesn't work.

Nice fridge, but bad product registration service.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
Oct 27, 2024
Reviewer name: Bib Bim Bob
2 out of 5 stars
2 out of 5 stars review

Nice Company. Lemon Fridge.

It has failed 2X or 3X. Works fine at the moment. Paying for spoiled groceries was generous touch.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social

Hey there! Thank you for sharing your honest review regarding your LG refrigerator with us. There's nothing quite as delightful as having cold food and drinks in your LG refrigerator, the true heartbeat of your kitchen. We're glad to hear your fridge is up and running! We're always here to support you in the future. If you have questions or need assistance, reach out to us on social media @LGUSSupport. We would be happy to assist you! ^Joslyn

Oct 5, 2024
Reviewer name: Grannyof14
5 out of 5 stars
5 out of 5 stars review

Love this!

It is just what I needed! It is just the right size inside and out.Love the design.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Refrigerator (LTCS20020W) model is exactly what you needed. The balance of its compact exterior with a surprisingly roomy interior is one of the things people appreciate most about this model, and it’s wonderful that the design and size are such a good fit for your space. A refrigerator that feels “just right” inside and out makes everyday use so much easier and more enjoyable. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ – LG Digital Care Team ^Juvy

Aug 19, 2022
Reviewer name: Lastslong
4 out of 5 stars
4 out of 5 stars review

I bought two days ago and it works great with convenient handles. Roomy and nice shape

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
Jan 30, 2025
Reviewer name: Ak2011
1 out of 5 stars
1 out of 5 stars review

I do not like this fridge

this fridge sucks. It does not get cold enough and it's only 2 years old.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
reply from LG CareQ

Hi there! Thank you for sharing your experience and we are saddened to hear that you had encounter unusual performance with your LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We can share a link below with a simple troubleshooting and explanation what causes the fridge not cooling enough. https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly-CT10000021-1429710713371 If you need assistance with your LG fridge in the future, please don't hesitate to reach out to our LG CareQ Team at 1-888-542-2623 and they'll be more than happy to assist you.

Aug 7, 2024
Reviewer name: Lilli23
5 out of 5 stars
5 out of 5 stars review

Great Asset to my kitchen

I really like this refrigerator. It is very stylish and the inner space is perfect for my needs.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi, Lilli! Delivering a stylish exterior and a perfectly arranged interior space to match your needs is exactly how this LG Refrigerator is designed to upgrade your kitchen layout. We are thrilled to hear that your new appliance is a wonderful fit for your home routine. To keep your food storage perfectly fresh, we recommend maintaining a small gap between your stored items and the rear air vents to allow proper cold air circulation. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Jul 1, 2024
Reviewer name: Big Mike 613
1 out of 5 stars
1 out of 5 stars review

Horrible shelves

It still functions but EVERY shelf has had to be replaced. Some shelves more than once!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LTCS20020S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Jun 6, 2024
Reviewer name: jam1200
1 out of 5 stars
1 out of 5 stars review

Don't think will by another LG fridge

Brand new fridge does not work, shelves are flimsy. Glass bent

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi there. Thank you for sharing your feedback regarding your recent purchase of the LG Refrigerator (LTCS20020W) model. We understand the issues you've faced with the unit's malfunctioning. We aim to deliver top-notch products that meet our customers' needs and expectations. Please know that your concerns have been noted, and we will be addressing them with our product development team. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy

Nov 26, 2024
Reviewer name: Smith67
4 out of 5 stars
4 out of 5 stars review

Good product

We bought this as an extra refrigerator and it functions well.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214