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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,621-1,630 of 1,653 reviews
Sep 9, 2024
Reviewer name: cpfl16
3 out of 5 stars
3 out of 5 stars review

Good design

Bought this as a second refrigerator. The motor sound is a little louder than anticipated, but still like it.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social

Hey! It's awesome to see you're loving your second refrigerator. We're thrilled to be your backup! If you ever need a hand, we've got your back. ~Ivy

Sep 26, 2024
Reviewer name: RobKY59
5 out of 5 stars
5 out of 5 stars review

Perfect Temps

We've had this for two weeks and it is great. The Freezer is about 5 below zero and the refrigerator is about 36 degrees.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hello, Rob! What a great shout‑out to your LG Refrigerator. We’re thrilled to hear it’s been performing so well these past two weeks and keeping everything perfectly chilled at those steady temps. It sounds like it’s settling into your home exactly the way an LG fridge should! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 30, 2020
Reviewer name: Riby
4 out of 5 stars
4 out of 5 stars review

Basic

[This review was collected as part of a promotion.] Works well. Quiet. Cannnot see inside the freezer because NO LIGHT.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 29, 2020
Reviewer name: Pickelball
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I’ve had for 2 months and very happy with this Refridgerator ,mainly it’s quiet

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 28, 2024
Reviewer name: CCha
5 out of 5 stars
5 out of 5 stars review

LG top freezer frig

[This review was collected as part of a promotion.] It is working great so far. Thanks for making a good product.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hi Cha, thank you for sharing your experience. We understand how important dependable cooling is, and it’s great to hear your 20 cu. ft. 30 Inch Wide Top Freezer Refrigerator LTCS20020S is working well and looking good in your space. This model is built for steady performance and everyday convenience, so it’s great to know it’s been a strong fit for your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Aug 1, 2024
Reviewer name: The LB family
5 out of 5 stars
5 out of 5 stars review

Best fridge and freezer we have ever owned!

We bought our LG refrigerator freezer about a year ago and are very impresser with it's performance every day.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. It’s great to hear that after about a year, you’re still very impressed with its daily performance. That kind of consistent reliability is exactly what this refrigerator is designed for — dependable cooling, simple organization, and a straightforward design that just works day after day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jul 4, 2024
Reviewer name: Sunporch
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] I am truly disappointed that the shelves are flimsy. I don't put much on it and they flex

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Nov 23, 2024
Reviewer name: Barb54
1 out of 5 stars
1 out of 5 stars review

Just ok

[This review was collected as part of a promotion.] Cheaply made. Everything is plastic. No deli drawer.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hey there Barb! We appreciate you sharing your experience with us about your LG refrigerator. Our goal is to always provide you with top-quality products that are built to last and have amazing features for you to enjoy. We'll be sure to share your words with the proper teams so we can continue to improve and work towards that goal. If you ever need anything in the future, please feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Jun 21, 2024
Reviewer name: Baws
1 out of 5 stars
1 out of 5 stars review

Terrible Appliance

In less than a year and this LG appliances stop working. Very disappointed in LIFE's GOOD craftsmanship.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hello there, thank you for sharing your experience with us. We understand that the LG Refrigerator, model LTCS20020W, didn't meet your expectations. Your feedback is important, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Sam

Sep 15, 2024
Reviewer name: bidder1
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] love my new LG refrigerator, storage space is good

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi! We appreciate your wonderful feedback on your LG Refrigerator, and it’s great to hear how much you’re enjoying the look and the roomy storage this LG unit offers. A stylish design paired with practical space really makes a kitchen upgrade feel complete! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James