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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,621-1,630 of 1,643 reviews
Oct 27, 2024
Bib Bim Bob
2 out of 5 stars
2 out of 5 stars review

Nice Company. Lemon Fridge.

It has failed 2X or 3X. Works fine at the moment. Paying for spoiled groceries was generous touch.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social

Hey there! Thank you for sharing your honest review regarding your LG refrigerator with us. There's nothing quite as delightful as having cold food and drinks in your LG refrigerator, the true heartbeat of your kitchen. We're glad to hear your fridge is up and running! We're always here to support you in the future. If you have questions or need assistance, reach out to us on social media @LGUSSupport. We would be happy to assist you! ^Joslyn

Aug 7, 2024
Lilli23
5 out of 5 stars
5 out of 5 stars review

Great Asset to my kitchen

I really like this refrigerator. It is very stylish and the inner space is perfect for my needs.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hi, Lilli! Delivering a stylish exterior and a perfectly arranged interior space to match your needs is exactly how this LG Refrigerator is designed to upgrade your kitchen layout. We are thrilled to hear that your new appliance is a wonderful fit for your home routine. To keep your food storage perfectly fresh, we recommend maintaining a small gap between your stored items and the rear air vents to allow proper cold air circulation. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Aug 25, 2024
Easy problem resolution
4 out of 5 stars
4 out of 5 stars review

Good after few starts and stops

Refrigerator looks good in kitchen, especially recessed handles are great feature

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Nov 13, 2024
BMKa
5 out of 5 stars
5 out of 5 stars review

Fridge

This product met our needs for a second fridge perfectly!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hi! What a perfect fit! We’re delighted to hear your LG Refrigerator is meeting your needs as a second fridge so effortlessly. Having a reliable extra space that blends right into your routine is always a win, and it’s great to know the LG unit is doing just that. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 27, 2024
RKV 53
5 out of 5 stars
5 out of 5 stars review

Love the lighting the temp. does not vary

I have a limited width and wanted the most storage space I could find and it is perfect

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

Hey there. Thanks for your feedback on your LG fridge. It’s great to hear you found the perfect fit with all the space you needed. Bright lighting and consistent cooling really elevate the experience. ​For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David

Aug 15, 2021
KMS1234
1 out of 5 stars
1 out of 5 stars review

7 months!!!!

Dead in 7 months..... Ridiculous and unsatisfying all the food lost and inconvenience!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane

Nov 26, 2024
Smith67
4 out of 5 stars
4 out of 5 stars review

Good product

We bought this as an extra refrigerator and it functions well.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Aug 6, 2025
maryberry
1 out of 5 stars
1 out of 5 stars review

broken item

this item is junk it did not work in the cooling air in the botton at all

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

Thank you for your review, that’s not the performance we expect you to experience, and we’d like to help. Send us a message with your model number, and a brief description of the issue through social media @LGUSSupport. We'll assist as best we can! ^Jose

Oct 24, 2021
LG_TechSupport_Is_Awful
2 out of 5 stars
2 out of 5 stars review

Product registration website doesn't work.

Nice fridge, but bad product registration service.

Review from lg.com/ca
Helpful?1QJF566W4K0H13865023214
Aug 6, 2023
motoboto
2 out of 5 stars
2 out of 5 stars review

No Freezer Light

After a few weeks it cools fine but there is no light in the freezer portion.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

Hi! We appreciate you taking the time to post your feedback for your 20 cu. ft. Top Freezer Refrigerator. We understand you're having an issue with the lack of lighting in the freezer, and have heard similar complaints from other customers. We'll be sure to focus on this while creating future generation models. In the meantime, please feel free to leave your feedback here: https://www.lg.com/us/support/feedback. We'd appreciate your submission! ^Chris