Hey there! Thank you for sharing your honest review regarding your LG refrigerator with us. There's nothing quite as delightful as having cold food and drinks in your LG refrigerator, the true heartbeat of your kitchen. We're glad to hear your fridge is up and running! We're always here to support you in the future. If you have questions or need assistance, reach out to us on social media @LGUSSupport. We would be happy to assist you! ^Joslyn

Hi! What a perfect fit! We’re delighted to hear your LG Refrigerator is meeting your needs as a second fridge so effortlessly. Having a reliable extra space that blends right into your routine is always a win, and it’s great to know the LG unit is doing just that. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LTCS20020S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane