Hi Dorock, thank you for sharing your experience with the LTCS20020W. It’s great to hear your new refrigerator has been such a perfect replacement and that the quiet performance and reliable operation are living up to what you expected from LG. We’re glad it’s been a smooth upgrade for your home. For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hey there. Thanks for sharing your experience with the LG fridge LTCS20020W! It’s wonderful to hear it’s delivering the space and cooling you need with ease. We’re proud to offer appliances that combine smart design with dependable performance. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your family!​​ ^David

Hey there! Thank you so much for bringing this to our attention. We want to make sure that you and your LG refrigerator are taken care of so we can get it back up and running at 100%. Please send us a private message on social media at @LGUSSupport with your contact information and model number. We'll be more than happy to help you out with this! ^Joslyn

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. It’s great to hear that after about a year, you’re still very impressed with its daily performance. That kind of consistent reliability is exactly what this refrigerator is designed for — dependable cooling, simple organization, and a straightforward design that just works day after day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy