Hi Cha, thank you for sharing your experience. We understand how important dependable cooling is, and it’s great to hear your 20 cu. ft. 30 Inch Wide Top Freezer Refrigerator LTCS20020S is working well and looking good in your space. This model is built for steady performance and everyday convenience, so it’s great to know it’s been a strong fit for your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hey Brian! Thank you for the fantastic review! We're so glad to hear that you're loving your LG refrigerator! It sounds like it’s living up to the hype with its solid performance and excellent ice machine option. If you need any help or have any questions about your fridge, don’t hesitate to reach out on social media @LGUSSupport. We’re always here to support you. Cheers to keeping things cool with your new fridge! ^Joslyn

Hello there, thank you for sharing your experience with us. We understand that the LG Refrigerator, model LTCS20020W, didn't meet your expectations. Your feedback is important, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Sam