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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 21-30 of 1,643 reviews
Jul 29, 2022
Itiswhatitis3
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good for the price but bad smell

[This review was collected as part of a promotion.] I've had this fridge for 2 months now. It's a good fridge does what it needs too. But I can only keep things in there for 3 days max or the chemical smell permeates the food. I've cleaned it with baking soda and vinegar about 5 times now but the smell haven't gone away. I also had the fridge people come look at it and said they smelt nothing? Everyone in my family can smell and taste it but idk. Hopefully it goes away.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

We hate to hear this and thank you for your feedback.^Sandy

May 13, 2023
ZAFLA
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice refrigerator with good capacity

Great refrigerator LG , plenty of space and draws, cools evenly top and bottom, the only thing missing was a light in the freezer, why was that not included , LG has excellent engineers! and I’m sure that the cost would have been minimal. This was my reason for the 4 stars , still a very good unit.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

It's great to hear that you had a positive experience with your LG20 cu. ft. Top Freezer Refrigerator, model LTCS20020S. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We also want to take this opportunity to thank you for your patience and understanding with the issues you have encountered. We really appreciate it. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you.^Danee

Aug 20, 2021
P GIBSON
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Smaller Footprint in size but very roomy inside

[This review was collected as part of a promotion.] THIS FRIG IS VERY ROOMY. THE SHELVES ARE ALL CLEAR AND NOT BULKY, SIMPLE IN DESIGN, EASY TO SEE EVERYTHING AND CLEAN. NO BULKY SNAP ON VENT AT BOTTOM OF THE FRONT UNDER THE DOOR. STREAMLINED, YET VERY SPACIOUS TO ACCOMODATE LOTS OF STUFF. VERY HAPPY WITH THIS UNIT!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Feb 9, 2021
Mbnob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Have had this refrigerator for about six months now. So far I am very happy with it. A basic refrigerator, no bells and whistles. I put a digital thermometer inside to monitor temps, and so far, consistent temperatures maintained in the fridge. The freezer, however, might be a little too cold. At the least cold setting, ice cream is frozen to a harder consistency than I would like. It is the winter however, so this is not a major criticism. I like the large door shelves and the adjustable main shelves. I love that it is energy efficient, and very quiet. I had read other reviews of problems with the freezer door opening when the refrigerator door is closed with too much force. This can happen a bit, but the freezer door quickly closes again. It might just be a matter of how well the appliance is leveled. Be warned that there is no light inside the freezer, though this is not a dealbreaker for me. Overall, great appliance at a great price.

Review from lg.com
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Nov 14, 2021
Disappointed camper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a happy camper.

Not happy at all with my refrigerator. The freezer door pops open every time we shut the refrigerator door also refrigerator and freezer doors hit each other when they are opened at the same time. The worst part is that I had to apply Velcro on a brand new appliance in order to keep my freezer door from opening. Purchased it a few months back to installed it in our new kitchen in our camp. It seems to work well if we could only keep the freezer door closed.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 2, 2021
MzJones
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek Design

[This review was collected as part of a promotion.] We purchased this refrigerator for a small office. We love the size and the design. It fits well in the space we had allocated. The best part is the bright light inside. Easy to see everything inside especially when it is packed full. It fits a lot of stuff inside. The door shelving is wide and you can fit a lot of items on the door. We appreciate the option to not have handles that stick out. The fridge is perfect for our office!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 1, 2022
Val Rose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I Love this refrigerator

[This review was collected as part of a promotion.] We got this as a extra fridge in the garage. This was the perfect fridge for us! the freezer is larger than the competition and the fridge is also large enough and has great storage the outside is easy to clean and looks great

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 29, 2022
Young dinosaur
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great second refrigerator

[This review was collected as part of a promotion.] We bought this refrigerator as a supplement to our main one. When we have company and the extra space for overflow food this refrigerator fits the bill. It is placed in our garage which can become very warm but it works well keeping the food and frozen items cold. It is roomy and well laid out inside. It is easy to open and close the doors.

Review from lg.com
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Jun 7, 2023
bdcosmo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very nice

We've had this new refrigerator for about a month. It was a huge upgrade from our old one. Very bright lighting, easy to see everything. It cooled off very quickly with no need for adjustment to the factory setting. If I had any criticism at all it would be the lack of a "meat drawer" but that's easy to overlook and isn't really an issue.

Review from lg.com
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Jul 25, 2021
CSMDKM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very, very quiet!

[This review was collected as part of a promotion.] We got this as a second unit for extra stuff. It is in the laundry room, very close to the master bedroom, and it is so quiet, you can hardly hear it running. Has nice lighting in the fridge, but none in the freezer, wish it did. Nice glass shelves look nice and make cleaning a breeze. Stays very cold, too!

Review from lg.com
Helpful?1QJF566W4K0H13865023214