Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Lucid Hearing OTC Engage Behind-the-Ear Hearing Aids for
Lucid Hearing OTC Engage Behind-the-Ear Hearing Aids
3.5 out of 5 stars
stars
54 ratings43 reviews
  1. 5 stars41% (22)
  2. 4 stars20% (11)
  3. 3 stars13% (7)
  4. 2 stars2% (1)
  5. 1 star24% (13)

Member photos

Sort by |
Showing 31-40 of 43 reviews
Sep 13, 2023
Charlie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

very good product

these are awesome. Easy to adjust and wear. The only bad thing i can now hear my wife yelling at me.

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

Charlie, we are glad the aids are generally awesome, easy to adjust and easy to wear. You are now getting to hear all the important things in life! Thanks for the review!

May 1, 2023
Pap
5 out of 5 stars
5 out of 5 stars review

Great

I have own Lucid hearing aids for years. I just got these last week and so far they are doing great. I have had to change the settings for what works best for me. I have moderate hearing lost myself and I am very happy with them. I would recommend them for someone who has mild to moderate hearing lost. I just hope that these will last as long as my last pair.

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

thank you for your feedback we're glad that you love your hearing aids

Aug 20, 2023
Lvhutto
4 out of 5 stars
4 out of 5 stars review

Takes a lot to get them fitted and he’s to them if you wear glasses. I put them up for 3 months and decided that I paid a heck of a lot of money so I better use them. Bought in college station and I was told that it would help the ringing in my ears, not so. Had them adjusted at Waco Sam’s and things are better. Jury still out.

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
Oct 18, 2024
Dljs
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hearing aids are great. Like them alor better than the other ones I tried

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

We appreciate your comment and 5-star review. We are very pleased you are enjoying our Engage product and have had a great experience with it thus far. We are focused on providing outstanding customer service. Should you have any questions or need any assistance, our customer solutions team would be happy to assist. We are open Monday - Friday (8am-6pm). Have a great day.

Feb 17, 2024
Michael
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stopped working after 4 months

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

mwestphal, we are sorry to hear that the Engage hearing aids stopped working after only a few months. We stand behind our products with a one year warranty and would be more than happy to replace them at no charge. Please contact our Customer Solutions Team at 800-785-6052 for assistance in replacing them.

Apr 6, 2025
heather
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Was not compatible w my phone and didn’t last long w the batteries

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

Good morning. Thank you for your feedback. I am sorry to hear that we were unable to stably connect to your Android device. ASHA, the hearing devices connection for Android, is sadly not available on all Android phones. We understand this may be inconvenient for some; however, we want to ensure that all our customers have the best connection possible. Life expectancy for a battery on a hearing aid is an average of 5-7 days for any hearing aid. The real time expectancy will depend on a couple of things, ie. streaming, power of prescription, how many hours you wear them a day. Feel free to contact our Customer Solutions Team Monday-Friday 8:00 am CST - 5:00 pm CST at 1-800-785-6052 if you have any questions or concerns.<br />Thank you,<br />Kathryn Benton H.I.S.<br />Customer Solutions Team

Sep 2, 2023
Terry
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Hearing Aid great. App is terrible

Hearing aids are fine. The app supporting the hearing aides is Terrible

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

Terry, while we are glad to hear that the aids are satisfactory, we are concerned about the experience you are having with the app! If you have not done so, please reach out to our Customer Solutions Team at 1-800-785-6052 and one of our associates will be more than happy to try to improve your experience. Thanks for taking the time to review!

Dec 13, 2023
kenneth
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Require return authorization

difficult to take batteries out of hearing aid and replace with new batteries

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

kenneth, please view our video with tips on changing the batteries at https://youtu.be/6GBBBQOHTOc! Please call our Customer Solutions Team at 800-785-6052 if you have further questions!

Aug 29, 2023
bld
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hear again!

Great product. Can hear clearer than ever before.

Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

bld, we are pleased to hear that about your experience with our Engage hearing aids! Thanks for letting us know!

May 25, 2023
Dee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I would recommend

Works great my first time waring them would recommend

Review from walmart.com
Helpful?4OREQNIWTXZK13720100585
reply from Lucid Hearing

thank you for your positive feedback we do appreciate that