A reasonable cost alternative for those with mild to moderate hearing loss. There are issues getting used to the hearing aid and fitting properly. Also issues with the app that can be annoying. But their customer service for technical issues are very good and if needed they can set up time with staff in the hearing aid center at Sams to help though you do need to set this up through their customer service to avoid extra cost. I would say that these work best for those who are comfortable with technology and its occasional glitches. The first week I found took getting used to but after that very comfortable. Have been using now for three weeks and very pleased. Consumer Reports in their latest (November 2022) issue have discussion of the OTC hearing aids. I chose the battery operated as it is easy to change batteries and Sams has low cost offer on these. Also chose behind the ear and think those work best vs the in the ear models.

The hearing aids have exceeded my expectations! Among other things, I can finally enjoy watching TV again. In the past, even though I turned up the volume, I would have a difficult time understanding what was being said. Now, I understand 98% of what is being said. It has been nice not to have to ask people to repeat themselves (sometimes 2 or 3 times) when having a conversation - and probably nice for them. It has taken a couple of weeks of adjustment, but now I don't even know I am wearing the aids. The best endorsement for these OTC hearing aids is: If something happened to them today, I would not hesitate to replace them tomorrow.

I didn't realize what sounds I was missing. Water running sounds so crisp, plastic makes noise. My wife has super hearing and I couldn't understand why she noticed when I opened a wrapper. Sounds are so distinct. Even on mild mode. The Lucid hearing app is amazing, you can set the volume for both or each ear, the programing gives you options (mild, moderate, bass boot, and max). the lucid shape gives you the ability to change the DB level for each ear and pinpoints specific frequency levels for your best hearing of each ear. The only thing I have encountered is with an android phone the Bluetooth doesn't pair unless it has ASHA (look it up on google). Apple phones no problem

For the money over the 1800.00 prescription ones, there is little difference in quality. I’m happy with mine at 500.00

My 46 year old son had developed hearing problems and was reluctant to pay thousands for aids that might not work for him. I ran across this set and ordered them based on the low price, the favorable reviews and Sam's excellent return policy. With nothing to lose, he tried them and his first statement was, "I haven't heard this well in years". After settling the app on his phone and some tweaking, he's using them daily.

They stop paring with your phone too easily, you have to remove them from your ears, open and close - to turn off and on to pair them again. The sound quality works well for me, the batteries, last almost a week which is good.

Able to hear better no feedback. However aides lose connectivity to WiFi often. Does not auto connect. Aweful I have reconnect 10-15xs a day. Only using until my insurance kicks in.

Bought ‘em. Heard well. Wow, for two days. Day three, they fell apart. Literally. In my hand. The speaker just fell out of the processor casing. Ugh. Returned them for full refund. Customer Service is alive and well at Sam’s Club. Poorly made hearing aids. Great Member Service.

GO ANYWHERE BUT TO LUCID!! I HAD NOTHING BUT ISSUES FOR FOUR YEARS WITH THEM!! Numerous problems from not fitting properly to not being able to hear properly with them and no adjustment helped. Worked with numerous different people who work for Lucid and they all would tell me something different. Went to Audibel hearing aids were set up when I got there and they work great and fit great. Four years of frustration with Lucid and $5000 down the drain!! DON'T WAS YOUR TIME OR MONEY PEOPLE!!

I've been a customer since 2015 and for many years early on, the service was great. Since 2022 the only word to desribe service, is non-existant. Only open when they want to be and don't call to cancel when they have to. I must have a simple repair done, and the local center decided to be closed all this week! I called another center about 40 miles away and currently ONLY the local centers can see the patients information. Called corporate office and can not get through as constant "busy" signal