[This review was collected as part of a promotion.] I bundled the LG top load washer and dryer together a week ago. Control panel is confusing. Using the washer dials is waste. It doesn't dispense enough water. The water senses the weight of clothes and dispenses water according. Normal load button hardly covers the top of the clothes. I find myself manually putting water in the tub before starting the wash cycle to provide more weight to the clothed to fool the water sense. As far as the clothes dryer, the medium heat setting is ridiculous. For normal load, the setting will take well over hour.

I love LG products. I loved my LG front load washer until the day it died. Because my husband grumped about leaving the door open to dry out the tub, I replaced it with the top loader. HUGE mistake. Although it is advertised as being able to wash the entire bedding set (sheets, blanket, comforter) in one go, it can't. Does it all fit? Yes, the capacity is huge, but any difference in weight between the items and the machine goes out of balance and either stops halfway through the rinse cycle or, worse, refills the tub and tries to balance through another rinse cycle OVER AND OVER AGAIN. One night I put a load in and, when I got up in the morning, it was refilling the tub yet again. Who knows how many times it had done it through out the night. My water bill was $20 higher than normal that month. Another problem is that the items come out of the washer MUCH damper than they did from my front loader and require about 1.5 times longer in the dryer than before. There is a "Spin Only" cycle clearly marked on the control panel but, upon reading the manual, I found out it only works for the front loader, where it is clearly not needed. So even though this machine is only about 6 months old I'm going to have to replace it. And I feel guilty about giving it to anyone, even for free, because it's such a poor machine!

We have had this machine for about 6 months. I have a load in now that said 70 minutes and is still going 2 hours later. It cannot handle one twin sized bed comforter without constantly draining and refilling the water. It struggles with 2 towels in a load with clothes. Would not recommend for a family of 4 or larger.

WORST washing machine I’ve ever owned.  I’ve worked with it for 2 months with no improvement.  Purchased because I’ve had  2 LG washers in the past that I loved.  Clothes come out with soap spots and dirty spots on them.  Cut my  e detergent in half of  what is recommended. Per LG help support.  Didn’t help. Tried adding vinegar,  helped some but enough to keep from having to wash some loads a second time.  I am so frustrated!

[This review was collected as part of a promotion.] NOT rocket science , BUT the sales person didn’t know , soooo I don’t feel so bad ... Sell. Sell. Sell. , I understand that . Thanks for the manual .... All cycles ,different settings , plus errors some stuff not covered .... Trial and error ...You’ll hopefully get it ..... Love the LARGE TUB .....just don’t overfill ........

I purchased this washer the end of four months ago and from the start, the water level on When using the"Normal" wash cycle, the water did not cover all the clothes. Some remained dry when the cycle was done so needless to say, the clothes do not come out clean. On "Delicate" wash the water level was very high--way more water than was needed for the items. I have tried using "Deep Wash" but the water level was way too high--waste of water. Not happy

[This review was collected as part of a promotion.] Now that I've had my washer a few weeks I like it. The clothes seem cleaner and smell fresher. I had to get used to how the new settings are but it's good. The clothes take longer to wash but again cleaner

My old washing machine kept breaking down, and I was done fixing it. So I did some research and found out LG had the best ratings, so I went and looked at one. It had a ten year warranty on it, and happened to be on sale. I like it. So we baught it. We have had for a month now and have been very happy with it. It doesn't use as much water as my old washing machine and hoping to see are water bill go down. It also spins better, so my dryer doesn't work as hard. Very satisfied so far.

I have had this machine for less than a year, not very happy with it at all. Clothes are not very clean, always detergent residue on clothing even when I use the Deep Clean option. "Normal" wash cycle does not clean clothes sufficiently, I may has well wash my clothes by hand!! I wanted to give it a 0 zero rating!!

On the very first load I washed, the machine could not balance the load and the drum banged against the side. It kept stopping filling up and agitating to try to fix this by itself. It never could completely and it wobbles like crazy because it's still unbalanced. The machines solution to this is to spend for a longer and slower speed at the final spin to try to get the water out while it wobbles