Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Hi, there. Thank you for reaching out to us and sharing your feedback on the LG Washer (WT7005CW) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide top-notch products exceeding our customers' needs and expectations. To fix this, check the inlet hoses for kinks or damage. Ensure the water taps are fully opened. Clean the inlet filters and confirm the drain hose is installed properly. For complete details, visit https://www.lg.com/us/support/help-library/ie-error-code-top-load-washer-CT00000305-1415831972571. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy

We hate to hear this and will be happy to pass your feedback along. ^Sandy

Hey Jr. We're so excited to hear you’re loving your LG washer! It’s built to save both water and energy while giving your laundry an amazing clean. The awesome 4-way wash action moves your clothes in all directions, making sure they get a thorough and gentle wash every time. For more questions, private message us on social media @LGUSSupport Happy washing! 🧺💚 ^David

Hello, Darci! If you have any further questions or need assistance with your LG WT7005CW, please feel free to send us a private message on Facebook, X or Instagram through @LGUSSupport. -Shae