Hi, there. Thank you for sharing your experience with us. It’s great to hear how well your LG Washer (WT7005CW) model is performing for your home. This top‑load washer is designed with a large capacity, efficient water usage, and powerful cleaning technology, making it a stunning choice for handling big loads while maintaining excellent wash results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hey there Bren! Let's help get your LG top-load washer filled with water so your laundry comes out fully cleaned after each use. We'd be happy to provide you with this link (https://tinyurl.com/2a79x22e), which offers troubleshooting tips to help adjust your water levels for your washer. In case you need additional assistance, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. We will be sure to share your comments with the appropriate department for a better rating going forward. ~Tanisha